Great service went to the counter but they never had the part, Gave me all the information needed to order online and came next day fantastic.👍
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Garry & Reece were great, very helpful. I have bought electric heaters from here before and it’s nice and local. Garry was able to explain the various electric radiator options so I can make an inform... Toon meer
Bedrijf heeft geantwoord
Citys online has changed our buisiness We can now go online and instantly see all products and prices also love the get quote option to get discount from our local cef . Then to get it all sent to... Toon meer
Bedrijf heeft geantwoord
Unfortunately, my experience at this location was very disappointing. While the staff at CEF seem friendly, they do not support their own customers when issues arise outside. I was parked legally... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Elektrogroothandelaar
- Kabelmaatschappij
- Elektrische apparatuur groothandel
- Lampengroothandel
- Schroevenleverancier
- Leverancier van apparatuur voor zonne-energie
Over CEF - GRA
Geschreven door het bedrijf
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Geschreven door het bedrijf
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contactgegevens
Manorway Industrial Estate, 3 Curzon Dr, RM17 6BG, Grays, Verenigd Koninkrijk
- 01375 376241
4,0
Goed
10 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service went to the counter but…
Great service went to the counter but they never had the part,
Gave me all the information needed to order online and came next day fantastic.👍
17 september 2025
Antwoord van CEF - GRA
Thank you very much for your review Jason.
Best Regards
Adele Feller (Customer Services Manager)
Unfortunately
Unfortunately, my experience at this location was very disappointing. While the staff at CEF seem friendly, they do not support their own customers when issues arise outside. I was parked legally on a public road for just two minutes when a member of staff from Chadwell Tyre & Auto Ltd (next door) aggressively confronted me simply for being a CEF customer. I was verbally abused, subjected to racist comments, and threatened — all while parked on public road.
What’s even more frustrating is that CEF staff were standing outside, chatting and clearly witnessing the incident, yet chose to do nothing. They said nothing and offered no support, even as I was being harassed for simply parking outside their store.
This kind of behaviour and lack of customer care is completely unacceptable. I will never be returning to that branch again.
7 augustus 2025
Review zonder uitnodiging
Antwoord van CEF - GRA
Thank you for your review Nilesh.
I am afraid no contact details are provided against this review so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Garry & Reece were great
Garry & Reece were great, very helpful. I have bought electric heaters from here before and it’s nice and local. Garry was able to explain the various electric radiator options so I can make an informed decision. Thank you. I visited CEF Grays, Essex.
6 augustus 2025
Review zonder uitnodiging
Antwoord van CEF - GRA
Thank you very much for your review & feedback Eleanor.
Best Regards
Adele Feller (Customer Services Manager)
Easy ordering (so I was told)
Easy ordering (so I was told), easy pickup, decent price.
With no order reference (office dicks didn't bother giving that to me), and not quite sure what I was picking up (some sort of trip?) staff still knew what I had come to get. Got some discount, everybody happy. A rare thing nowadays.
21 juli 2025
Antwoord van CEF - GRA
Thank you very much for your review & feedback.
Best Regards
Adele Feller (Customer Services Manager)
Always helpful nothing is too much…
Always helpful nothing is too much trouble, good stock selection
27 juni 2025
Antwoord van CEF - GRA
Thank you very much for your review and feedback Martin.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - GRA
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - GRA
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Citys online has changed our buisiness
Citys online has changed our buisiness
We can now go online and instantly see all products and prices also love the get quote option to get discount from our local cef .
Then to get it all sent to site is a game changer and saves us time and money messing around in wholesalers.
14 januari 2023
Antwoord van CEF - GRA
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Nice customer service and fast service.
18 december 2022
Antwoord van CEF - GRA
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Very good quality product & fast…
Very good quality product & fast delivery, I will be shopping there again.
6 februari 2022
Antwoord van CEF - GRA
Thank you very much for your review Tony.
Best Regards
Adele Feller (Customer Services Manager)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.