I went in to order a specific item, an LED lamp which CEF were able to supply. The man in the shop said it wasn't available in store but could be ordered He explained the ways it could be obtained. I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to use online service and knowledgeable staff in branch.
Bedrijf heeft geantwoord
Item shown as in stock at local branch so ordered for click & collect. Got email 30 mins later to say ready to collect. Then got phone call to say not actually in stock but would be delivered from ano... Toon meer
Bedrijf heeft geantwoord
Lost a company credit card reciept so phoned the store and they were vary helpful and polite and sent it me via email.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Elektrogroothandelaar
- Kabelmaatschappij
- Elektrische apparatuur groothandel
- Lampengroothandel
- Schroevenleverancier
- Leverancier van apparatuur voor zonne-energie
Over CEF - PRE
Geschreven door het bedrijf
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Geschreven door het bedrijf
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contactgegevens
109-111 St Paul's Rd, PR1 1UH, Preston, Verenigd Koninkrijk
- 01772 258005
3,9
Goed
17 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use online service and…
Easy to use online service and knowledgeable staff in branch.
17 maart 2026
Antwoord van CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Didn't accept return
Bought shower, didn't work. Tried to return within 4 days (bank holiday). Said to contact manufacturer. Consumer Rights Act states it should be taken within 6 months.
Called Triton who came out, 3 minutes on site, sent bill £100 (call out). Credit control didn't want to entertain this and said will send bailiffs and ignored my request for complaints.
Update....
I was contacted and told area manager will be in touch, been a week and no contact. Had to ring again and I got a call. Was sympathetic and assured this will get sorted. Local brach said they rang and left a message but no missed call nor anyone message. Emailed instead and still haven't managed to sort the faulty shower and have been trying to contact via email and phone but just being ignored....by both branch and area manager... pathetic!
19 augustus 2025
Antwoord van CEF - PRE
Thank you very much for your review.
We apologise that we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Excellent
Received a quote, ordered online and picked a delivery slot. Package arrived on time.
2 april 2025
Antwoord van CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
They are always very helpful and…
They are always very helpful and professional.
Great service
29 oktober 2024
Antwoord van CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Click and don't collect
Item shown as in stock at local branch so ordered for click & collect. Got email 30 mins later to say ready to collect. Then got phone call to say not actually in stock but would be delivered from another branch next day ?! Went to collect next afternoon but not arrived, told would arrive later that day. Didn't happen. Following day told would be in later as driver was collecting from other store. Didn't happen. Already delayed job and needed item so ordered from other store 10 miles further away. Picked up next morning just as got text saying item now in at other store !
6 augustus 2024
Review zonder uitnodiging
Antwoord van CEF - PRE
Thank you for your review and feedback John.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Very good fast service and good…
Very good fast service and good advice,the on of young man staff is got amazing ideas and proper advice.
10 november 2023
Antwoord van CEF - PRE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
no complaints-sorted out a phone querry…
no complaints-sorted out a phone querry on the spot -goods delivered on time and were all ok.
11 augustus 2023
Antwoord van CEF - PRE
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful
Lost a company credit card reciept so phoned the store and they were vary helpful and polite and sent it me via email.
26 juli 2023
Antwoord van CEF - PRE
Thank you very much for your review and feedback Wayne.
Best Regards
Adele Feller (Customer Services Manager)
My van was off the road for a new…
My van was off the road for a new screen and I couldn't pick up, Preston depot delivered to site for me same day, excellent 👍
19 april 2023
Antwoord van CEF - PRE
Thank you very much for your review and feedback Jim.
Best Regards
Adele Feller (Customer Services Manager)
Supply of a G23 LED lamp
I went in to order a specific item, an LED lamp which CEF were able to supply. The man in the shop said it wasn't available in store but could be ordered He explained the ways it could be obtained. I chose to order online and collect at the branch. It was there a couple of days later
29 november 2022
Antwoord van CEF - PRE
Thank you very much for your review and feedback Barry.
Best Regards
Adele Feller (Customer Services Manager)
Great service knowledgeable staff
30 november 2022
Antwoord van CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Easy online ordering
Easy online ordering, arrived on time. Depot staff very helpful and friendly.
9 juli 2022
Antwoord van CEF - PRE
Thank you very much for your review Mr Antony Mcgowan.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - PRE
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Great suppliers
Great suppliers - Knowledgeable, helpful, efficient.
Whenever we call they sort & source what we need, they call back when they say they will, Online is also easy & delivery is quick.
We use them more & more and will continue as they are just what we need.
Generally If we call in to any of the branches around the area they are all very good
8 november 2021
Antwoord van CEF - PRE
Thank you very much for your review and feedback Jane Rostock.
Best Regards
Adele Feller (Customer Services Manager)
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