Central Connect Reviews 

Let me start by saying your bus drivers are amazing.All really nice and very helpful.But your company is the worse company I have ever come across.The buses don't turn up half the time.People need to get to work.We all have bills to pay.This is aimed at the company not the drivers.They do a amazing job.I waiting from 620am this morning for a number 3 bus going to harwich.it didn't turn up I had to wait till 745am I never got to work till 8.45am

I'm giving two stars as they used to provide a good service at Sandon Park & Ride. However since they lost the contract, for which they did not enter the tender, and decided to run their own private service in competition with First who won the new contract (and not for Chelmer Valley which is less profitable...), my opinion of them has unfortunately declined massively.

The Central Connect buses now largely run empty as a result of the county council rightly operating the barriers out of the car park for which you need a First bus ticket to operate - buying First tickets means that money goes towards the running of the car parks, for which Central Connect do not contribute.

As a result of this competing service, the Central Connect buses take up all of the space at the bus stop lay by meaning that the First buses have to drive into the car park to pick up and drop off passengers, which makes everyone's journeys unnecessarily longer. This also means that the First buses have to leave earlier due to the longer route which sometimes means you have to wait for the next bus.

Most of the bus drivers who drove for Central Connect when they were contracted to run the P&R have now moved over to First. I feel sorry for the drivers who have to run this service - kudos to them for letting you ride with a First ticket (oftentimes a Central Connect and First bus will show up at the same time).

I am extremely impressed with the exceptional service provided by Connect Central, particularly by Sid. From our initial conversation through to securing my new management position within the construction industry, Sid handled the entire process with professionalism, integrity and complete transparency.

He took the time to understand my experience, qualifications and career objectives before presenting me with a highly suitable opportunity. Sid represented me confidently, negotiated with the client in my best interests and maintained excellent communication throughout every stage of the recruitment process.

What stood out most was the level of trust, commitment and genuine confidence he placed in me as a candidate. His industry knowledge, attention to detail and ability to build strong professional relationships are truly outstanding.

Sid went above and beyond to achieve the best possible outcome for me. I am extremely grateful for his support and would highly recommend both Sid and Connect Central to any construction professional seeking their next career opportunity.

Since the 60 Bus Route came to Warley it’s changed everything the Buses arrive on time unlike the previous Bus Company and we have a Fantastic Driver Joe She makes our journey more pleasant.

Has to be the worse bus 🚌 service anywhere in great Britain The idiots running this service must be so brain dead they cannot get to grips with time tables . Buses are always late or cut out with no warning. We are left standing not knowing what's happened. I contacted head office and was told I must not be flippant in my remarks or I'll be banned from emails 😤.
They couldn't run a bath . Let alone a bus company. Cannot wait for the day they loose the franchise and it is passed to a professional company and not these clowns .
They also tried to get this review taken down because of defamatory language. Everything i have said is factual . If the boss wants to contact me I am willing to sit down or have a telephone conversation to alight all the failings with them . I am more than happy to correct the review if this happens 😊 please do contact me . I await your call.

Was left at Clacton pier avenue for 2 hours waiting for a number 4 bus to Jaywick on 27/07 without a bus, two buses missed off and bus tracker showed no buses on route. No information asked bus drivers who said 15 mins, hour passed and next bus also did not turn up. Called, no help left on silent hold hoping I would hang up, in the end said would call me back in 10 mins if bus does not turn up, no call back. In the end was left to walk all the way back with heavy bags as no bus ever turned up.

I have been using the 333 bus service since its inception. It is reliable and is generally very good. Buses are clean & smart. The drivers are all more than proficient, in the main. Mostly they are very good natured & friendly, whilst retaining a professional approach.
I would give special praise to Aure, who I have found to be a credit to your Company.

since changing bus times the app is arwful. you can no longer track where the bus is. I always found this handy to know if they were going to turn up.
Half the QR codes at bus stops dont work either. Seems to have gone backwards. saying that all the drivers are nice and polite.

If it's true that Konect bus company is now run by Central Connect, then this comment is in the right place. I hope this new affiliation brings a more ethical approach to equality issues, and to the behaviour of some drivers.

I was on the number 5 to Sumners farm today it was the usual driver who I have to say is absolutely fantastic the driver today was rude didnt help a wheelchair user get on or of the bus my son and daughter helped her and got moaned at by the bus driver who was sitting down and not helping then he accused my daughter of trying to get a free ride yet they bought all day tickets this is unacceptable

Coach 3 down to Wembley. I was a bit wary booking as never heard of them. I couldn't fault them, drivers friendly, coach clean. Would definitely use again.

All Drivers with central connect accept my travel card but this one driver decided to be a nightmare almost every time I enter his bus he specks with ash words and kicked me out of the bus late at night after a long day at work, today marks one week after reporting about this incident to the company which was to be investigated but no reply the driver is feeling that he owns the company and he can take laws in to his hands .

I was on coach 5, journey down there was fine and the drivers really friendly.
I was a bit wary as I'd never heard of the company before.
The only issue I had was the toilet, there must have been something wrong with the flushing system, at times it stunk.
Overall really pleased with the service.

In the middle of the ride the driver started to stop to speak to a coworker about his breakfast at 16.50pm

STOP DOING THIS
BUS SMELLED LIKE PEE

CLEAN BETTER

Brilliant experience on the road trip to Wembley. Friendly drivers. Helped out when needed. All organised at a few days notice. Highly recommend

Thanks for arranging travel for the three of us at such short notice, the price was very good I know a lot of my friends payed more using local companies. The instructions for travel were clear and concise and we totally enjoyed the comfort breaks, although we were excited to get there it broke the journey up for us.
We were on coach 2 the driver was well mannered and courteous thumbs up for me would definitely use again.

Coach down we were on Coach 1 driver was absolutely great could ask for anything else

Coming back drivers were absolutely fantastic yes both ways got us there and back safely on coach 1 coming back as well I've traveled on coaches many years give these drivers a gold buzzer me and my son

The driver on coach 1 down to wembley yesterday never mentioned the safety features like other coach's I have been on .The coach was clean like but it was a shame we had to stop twice on the way down as must of us just wanted to get to the matchas the traffic was terrible trying to get there but not his fault .On way back a different driver still no safety mentions took ages to get out if london not there faults but again we stopped twice as I think the 2nd stop everyone was wanting to get home as it was late 12.40 we arrived back at boro .apart from that it was OK for me to be fair considering it was such short notice

Coach 1 to Wembley.

At first I was skeptical as I had never heard of the company and found them on a Boro page on FB.

Took the risk and it paid off.

Can’t fault the drive to and from London.

Worst thing about it was getting to the stadium cause of the all the other cars pushing in and we couldn’t get off at first so ended up getting off an hour later than expected and missed some of the atmosphere and events before the game but other than that can’t fault it.

Would definitely use again next season!

UTB!!!

5 coaches laid on 2 days before play off final,fantastic effort in my opinion. £85 return excellent pricing.
Coach 3 for me and got us there and back hassle free and in expected times. Thanks central connect, I really hope we get the chance to use you again 5 star.