The company is professional has a human element. They are very proactive and assist as much as they can. They settle in time and also work with you.
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Lees wat reviewers zeggen
I have found the staff in particular Alex and Katherine very helpful. They undertake repair work on my behalf saving me a lot of time. The traders and companies they use charge very reasonable rates;... Toon meer
All round Central Housing Group are a professional and very helpful team. They provide a fully managed service making renting out your property a stress free experience. We never had reason to complai... Toon meer
From the start, absolutely no issues. They helped to get the property ready for rent even though some of the tasks were not their responsibility such as removing and then delivering white goods! Dur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Central Housing Group Ltd has been established and successfully trading since 2000. We are residential Letting and Management agents based in north London. We specialise in supplying local authorities with privately rented accommodation across London. We procure this accommodation from private sector landlords for letting on our ‘Guaranteed Rent’ scheme. We have over 19 years experience successfully acquiring and managing private rented accommodation and currently manage in excess of 400 properties. Key Benefits of our scheme:- • ‘Guaranteed Rent’ – Rental payments continue to landlords during void/empty periods; • A full management service for a low Annual Management fee; • No additional or hidden costs or fees; • No risk of any loss of rent or rent arrears to landlords; • We underwrite risk of tenant damage (all insurable risks excluded); • No council tax or utility bill liability for landlords during void periods; • Prompt and dependable electronic monthly payment of rent to landlords; • 1-5 year management agreements; • Regular property inspections, minimally bi-monthly; • No legal or court costs incurred by landlords for evictions; • Full maintenance service; • Guarantee to commence rental payments to new landlords within 1 week. We are currently seeking all sizes of unfurnished and furnished properties from studio flats to 4 bedroom properties, in the following London boroughs:- • Barking and Dagenham. • Barnet. • Brent. • Ealing. • Enfield. • Haringey. • Harrow. • Hillingdon. • Hounslow. • Newham. • Redbridge. • Waltham Forest. We are a well-established company with over 70 years combined management and staff experience in the property management sector. Experienced in both private rental and social housing, property maintenance and refurbishment. Central Housing Group Ltd are members of the ‘National Approved Lettings Scheme (NALS), UK Association of Lettings Agents (UKALA), London Landlord Accreditation Scheme (LLAS). One of our Directors is a Corporate Member of the Chartered Institute of Housing (MCIH) so you, as a landlord, can be sure of good practice and best advice. In addition we are members of ‘The Property Ombudsman Scheme’ (TPOS) for residential lettings and have attained ISO 9001 Certification for Quality Management and ISO14001 Certification for Environment. You are most welcome to contact us and we look forward to offering you a quality management service for your residential property.
Contactgegevens
Woodgate Studios, 2-8 Games Road, EN4 9HN, Cockfosters, Verenigd Koninkrijk
- 020 8447 1222
- lettings@centralhousinggroup.com
- centralhousinggroup.com
4,9
Uitstekend
447 reviews
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Highly recommend as professional agents
Very professional and straight forward to deal with. Staff are highly knowledgeable and made the process of reletting my property with them seamless. After over 20 years of dealing with Central Housing Group I'm delighted to be working with them again.
2 februari 2026
Antwoord van Central Housing Group
Thank you so much for taking the time to share your experience and for the kind words regarding our team.
We are absolutely thrilled to be working with you again. Maintaining a partnership for over 20 years is something we take great pride in, and it’s wonderful to hear that our staff’s knowledge and efficiency made the reletting process seamless for you.
Our goal is always to provide a straightforward and professional service, so knowing we’ve hit the mark for two decades is the best feedback we could hope for. We look forward to continuing our successful partnership with you.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
A pleasure to work with!
Central Housing Group have been a pleasure to work with over the years. The made the process of managing and renting my property very easy from the start.
They worked with me to resolve all issues both before and during the tenancy agreement. I would be more than happy to use them for additional properties. I have specifically looked for properties that fall within their catchment zone.
19 januari 2026
Antwoord van Central Housing Group
Thank you for your fantastic review and for your continued trust in Central Housing Group.
We are delighted to hear that we have made the process of managing and renting your property easy from the very beginning.
Our team prides itself on being proactive, so it is wonderful to know that our support in resolving issues has been so highly valued.
We look forward to supporting you as you grow your portfolio and to maintaining our successful partnership for many more years to come.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Supportive and good maintenance of the…
Supportive and good maintenance of the property. Listens and ensure statutory works are done promptly. Over 20 years and still waxing strong.
14 januari 2026
Antwoord van Central Housing Group
Thank you so much for taking the time to share your experience with us. We are incredibly proud to have supported you for over two decades!
We’re glad to know that our commitment to prompt statutory works and proactive maintenance has made a positive impact on your experience.
Long-standing relationships like yours keep us motivated to provide the best service possible. Here’s to many more years of working together!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Good when things are good...shockingly useless when we needed them to act on our behalf.
Central housing are great when things are good, but when I gave them the contracted notice that I wanted my property back as interest rates were going to cripple us, they did nothing.! We waited over 18 months to finally get the tenants out...and that only happened because we took the tenants to court.! It's a disgrace, my family had several properties under their management, but central housing did exactly the same to my brother too. Our loyalty to them meant nothing to them and it was not only a very very expensive lesson for us, but we felt completely let down by the team. Shocking...steer clear..
13 maart 2025
Review zonder uitnodiging
Antwoord van Central Housing Group
We are disappointed that you felt motivated to write this critical review as we regard it to be an unfair misrepresentation of the matter.
As soon as you served us with Notice that you would like to have your property returned to you, we served Notice on Enfield Council, as your property was sub-let by us, to them.
Regrettably, Enfield Council then failed to arrange vacant possession of your property in a timely manner, contrary to its contractual responsibility to us.
Enfield Council were responsible for rehousing the tenants of your property and for arranging vacant possession of your property.
We have been an approved housing partner to Enfield Council for 25 years and they have previously rehoused our tenants in a prompt, reliable, and efficient manner, until more recently.
We understand that their failure to return your property in a timely manner was partly due to an unprecedented severe shortage of suitable alternative affordable housing accommodation in London.
This information was communicated to you both verbally and in writing.
We also made you aware that Enfield Council was legally & financially responsible for arranging vacant possession of your property, but you took it upon yourself to arrange for your own legal firm to act on your behalf to obtain possession of your property.
Had we been given the opportunity, we would have undertaken to arrange repossession of your property.
Nonetheless, during the time that it took Enfield Council to return your property, you continued to benefit from the advantages our Guaranteed Rent letting scheme offers landlords, e.g. ‘Guaranteed’ and reliable rent payments paid on time each month, no risk of tenant rent arrears and our full repairs management service, etc.
We also agreed to pay you an increased rent equal to the income that we were receiving from Enfield Council for your property and we waived our annual management fee, so, effectively, we managed your property at a loss for a prolonged period of time, in order to assist you, as best we could, with your financial circumstances at that time.
It should be noted that, when bank and mortgage interest rates rise and fall, we cannot be expected to underwrite any financial losses you may incur as a consequence of:-
a) the conditions of any loan agreement you may have entered into with your lender; b) your mortgage interest rates increasing and c) our inability to provide you with urgent vacant possession of your property on demand, as was then requested by you.
It ought to be appreciated that tenants cannot just be rehoused at will and, furthermore, arranging their rehousing or eviction can often be a very lengthy and costly process, primarily due to well-publicised current Court backlogs.
As far as any financial losses you may have incurred are concerned, we are certainly not responsible for any such losses in this matter, although we fully understand how rising interest rates can place immense financial pressure on landlords, and we are very sorry for the stress this regrettable situation may have caused you at the time.
Finally, we would like to take this opportunity to thank you for your longstanding custom and for the otherwise positive working relationship that we shared with you, during the several years that we let and managed your property.
Joanna Monte-Colombo
Property Manager
I had a wonderful experience renting…
I had a wonderful experience renting through this real estate agency for two and a half years. They were always professional, reliable, and easy to communicate with. I would like to give special thanks to Catherine, who supported me throughout my entire tenancy. Whenever an issue came up in the house, she responded quickly and made sure everything was resolved as soon as possible.
I truly appreciate her kindness, efficiency, and dedication. I highly recommend this agency to anyone looking for a smooth and trustworthy rental experience.
1 december 2025
Antwoord van Central Housing Group
Thank you so much for your wonderful review! We are thrilled to hear that you had such a smooth and professional experience during your two and a half years with us.
We are especially glad that you highlighted Katherine’s hard work. She is a valued member of our team, and we will be sure to pass along your kind words to her—she will be delighted to know her dedication and efficiency made such a positive impact on your tenancy.
Our goal is always to ensure that maintenance issues are handled swiftly so our tenants can enjoy their homes without stress. Hearing that we succeeded in doing that for you is the best feedback we could receive.
Thank you for recommending us, and we wish you all the very best in your new home!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Central Housing Group
Central Housing Group are an excellent choice for flat management because they combine guaranteed rental income with reliable, professional property care, giving landlords peace of mind and tenants a well-managed living experience. I would very highly recommend using their services.
26 november 2025
Antwoord van Central Housing Group
Thank you so much for your kind words and for choosing Central Housing Group. We are delighted to hear that our services have provided you with the peace of mind that every landlord deserves.
We truly appreciate you highlighting our guaranteed rental income and professional management. It is rewarding to know that our efforts result in a "well-managed living experience" for both you and your tenants.
Your high recommendation means a lot to our team. We look forward to continuing our partnership and maintaining the high standards you’ve come to expect from us.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Property Management Excellence
Central housing group is a very good property management team. Their communication is excellent, they keep you informed when dealing with any issues, they always provide solutions and alternatives where possible. They are personable, trustworthy and show genuine interest in managing your property to high standard. High praise to the team (Jo, Abby, Deniz and Maria). They are all assets to the company. Five stars.
So why only four stars, the other side of the company, the team that deals with rental income reviews needs to be more visible and communicative.
19 november 2025
Antwoord van Central Housing Group
Thank you Jordan for your review and for your kind words regarding our property management team.
We are incredibly proud of Jo, Abby, Deniz, and Maria—they truly are assets to Central Housing Group, and I will be sure to share your high praise with them personally.
We are glad that our communication and solution-oriented approach have earned your trust. However, we also appreciate your honesty regarding our rental income review process. While we are pleased to have earned five stars for our management, we hear you loud and clear regarding the need for more visibility and communication from our financial team.
We are currently looking at ways to streamline how we communicate rental reviews to ensure that side of the business is just as proactive and personable as the management team you’ve come to rely on. Your feedback is instrumental in helping us bridge that gap.
Thank you for your continued partnership and for helping us improve. We look forward to continuing to manage your property to the high standard you expect.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Very Professional Company
The Central Housing group are a great organisation to deal with, diligent, courteous, efficient and professional. They handle the property rental process really well making it a much smoother process for landlords.
29 oktober 2025
Antwoord van Central Housing Group
Thank you for your kind review and for choosing Central Housing Group. We are delighted to hear that our team has made the rental process smoother and more efficient for you.
We understand that property rental can often feel complex, so we pride ourselves on being diligent and professional to take that weight off our landlords' shoulders. Hearing that you found our team courteous and professional is a wonderful testament to the standards we strive to maintain.
We truly appreciate your partnership and look forward to continuing to provide you with excellent service.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Central Housing has been a wonderful…
Central Housing has been a wonderful property management company, especially Lincoln at the beginning when we first moved into the property. He was just so polite, nice, understanding, and showed us the way. Ben, the handyman, would always come and fix anything that had issues in the house. Especially Katherine, any time I called her, she would sort the situation out within the 24 hours of me telling her. Everyone from Central Housing was amazing, and it’s so sad that it came to an end. I wish nothing but the best for you guys. I would highly recommend them!
27 oktober 2025
Antwoord van Central Housing Group
Its so nice to hear that you were happy with all aspects of your time with us from our staff who carried out property inspections to our contractors who attended to carry out works.
Not forgetting our lovely Katherine who was your Property Manager. I will make sure I pass your kind words onto her.
We wish you and your family much happiness in your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Central housing is a good company and I…
Central housing is a good company and I will recommend any family with children because they are always available to pick your calls even on a Sunday.They come for once’s a month to make sure you housing is safe and also to check if you have any repair.after you call to make sure complain about a repair they sort it out as soon as they can.
12 november 2025
Antwoord van Central Housing Group
Thank you so much for taking the time to review your time with us.
I'm so pleased to hear you had such a lovely experience & will pass your feedback to the team.
We wish you the very best for your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Central Housing a great solution to help Landlords
Central Housing are managing the property with a positive approach. They correspond with me about any raised issue and we work together to msolve any point. They are on top of admiistration. Payment is always on time.
I feel happy with their business service.
3 november 2025
Antwoord van Central Housing Group
Thank you so much for your positive review. We are delighted to hear that you are happy with our service and our collaborative approach to property management.
We believe that working together is the key to a successful partnership. It is great to know that our efforts to stay on top of administration and ensure payments are always on time have provided you with the reliability you need as a landlord.
We appreciate your trust in us and look forward to continuing our relationship with the same positive momentum.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Central Housing Group (CHG) - 5Stars!
The Team over at Central Housing Group (CHG) are very courteous, responsive and attentive, and overall very professional in their approach to managing our property.
In particular, their MD, Mr. Romesh Muthiah is very experienced and knowledgeable in the industry, and he has given us a lot of useful and practical advice in order to achieve the best rental rates for our property in a cost-efficient manner.
We have just renewed our lease agreement with them for another term, and will happily and highly recommend CHG to all existing and prospective landlords looking for a trustworthy and reliable property management service. 5 Stars!
25 september 2025
Antwoord van Central Housing Group
Thank you so much for your glowing five-star review and for choosing to renew your agreement with us for another term. There is no greater compliment than a landlord deciding to continue their journey with Central Housing Group.
We are especially pleased that you found the advice from our Managing Director, Romesh Muthiah, to be practical and valuable. Romesh and the entire team pride themselves on staying ahead of industry trends to ensure our landlords achieve the best possible rental rates in the most cost-efficient way.
Our goal is to combine that high-level expertise with a courteous and responsive day-to-day service. Knowing that you feel supported and would "happily and highly recommend" us to other landlords means a lot to everyone here.
We look forward to another successful term working together!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
HIGHLY RECOMMEND
I've had my rental property managed by Central Housing Group since 2003 and have never had an issue.
The rent is always paid on time, issues are reported to me quickly and dealt with by them swiftly and efficiently.
Very friendly yet professional staff and honestly, I haven't had a negative experience in the entire 22 years.
.
31 juli 2025
Review zonder uitnodiging
Antwoord van Central Housing Group
Thank you for the fantastic review!
We are proud to have managed your property for the past 22 years without a single negative experience. Our goal is to make the letting process as seamless as possible for our landlords, and we're delighted that we have have hit the mark for you.
We look forward to many more years of successful partnership!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Property is managed well
Property is managed well, all work is carried out quickly and rent is paid on time
6 oktober 2025
Antwoord van Central Housing Group
Thank you for the 5-star feedback!
We’re delighted to hear that you’re happy with our management. Ensuring that maintenance is handled quickly and rent is paid on time are our top priorities for our landlords.
We appreciate your trust in Central Housing Group.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Forced in their derelict hovel so…
Forced in their derelict hovel so the landlord can make financial exploitation by Joanna, nice voice sacked the truthful person who admitted their wrongs, so agency manager abused my name, I waited 1 yr to get a postal key while I had RSI in my wrist. Joanna refuses to fix the lights outside, refuses to fix the door handles, refuses to clean the garden, first time I have experienced such awful behaviour where a drafty windows, single glazed is okay, the damp carpet, grotesquely dirty tiles in bathroom, mouldy, rusty bath, rust radiators, rusty light switches, no handles, no toilet, mice/rat infested, summer flies all doors closed so the mice/rats won't be disturbed.
The constant poor electrics, poor gas and 19 yrs and they did not fix the leaking roof, I hear and they virtually want to harm of kill me here. No fresh air, a doors closed. Even with the front door, ' Peeping Tom", glass door. All tenants can see me leave the bathroom, see me walk to front room and see me in the bedroom, no privacy. Cramped so badly after throwing out 60 black bags, book shelves i loved. 3 patient boots of Dr Martins I hardly worn damaged due to the intense damp and mould. Child/adult threw out the mice damage the first notice to quit last yr and he also throw out more damaged stuff from the mice/rats damaged. First time I have seen such horror in all my life.
After my Mother death I grieved and enfield came to lie onmpaper to get paid. Illegally took photographs of my. Chronic Depression promoting it like a lottery win. The place is worst than a hostel, I cringes to touch anything and I refused to call Joanna every week to say nothingness working every week, month as they do not do a good job, so they can come around and make money.
'Ben' scoops in private places while going to the toilet. I told Joanna i refuse to let their workers use my toilet, as I cannot use it anymore. The toilet is so damaged like the washing machine, I cannot use the toilet as it last a few weeks till it get blocked up again, not great for an IBS disabled person.
No work ethic in Central Housing Group, all hither thing about is money. Next door think I am the daughter of the last person sent hear to suffer. My chest vision tight, I cough so badly I cannot eat or cook food here as there are holes everywhere.
Summer I have to wear a swimsuit and splinter I shiver because the heating works in every other room than the bedroom. So no point turning it on the freeze on an electric blanket.
So I am stuck in the bedroom and my newly purchased and unused £6k recliner leather furniture saturated with damp floors throughout with rust and ready to throw on a tip. 5 yrs of hell.
Faulty boiler turns cold in the shower, I accepted to get the oldest boiler fixed and Joanna bribed me for the first time.
Joanne used to send emails with 240 storage to each email, abusing my phone with her constant lies. I do not entertain a lie. States they will not let the tenant suffer damage, how on earth did the website get 4.9 votes and the worst I have ever experienced in my sad misery prison life I cannot escape enfield unless I die in this hovel. So central housing group said she had the place cleaned using blindfold, the flies love the dirty bathroom walls, lie like enfield council, 2 workers to bribe me to get 1 postal key took a year. Alex said throw the rubbish in the bad and we shall clear it up, 4 month'shave past, not quite the year waiting.
No disabled rights, as I was forced here or be on the street, said Sarah. I am on the street as my belongings are getting damaged. No equal opportunities.
No action means, they all get paid while my 16 disabled health issues get worse. Last hovel saturated in lead Dr wanted to give me an asthma pump, for the first time. My chest feel so high consuming the damp, the rust, the mould and Gp works with enfield council and tells me me, he cannot help with housing. The Gp links with Enfield and then wants to see me. 5 yrs of neglect in Central Scammy Housing Group who lie to get paid. Possession Of Property less that 10 days time. As caseworker I have not seen and don't know what she looks like tells me what broadband service, as they often break into my home, before the Ring door bell. As next door has the same landlord as the derelict freezing hovel, told me, my 2010 complaint was not given to the right person, tally with Joanna to bribe me over the phone, as I am alone now, so they all feel to abuse me like 2010. What does a caseworker, paid to lie, paid to pretend, paid to lose their souls and NEVER help the disabled vulnerable isolated tenant. Albert Einstein doing the same things and expecting a new result, leads to Central Housing Group and Enfield Insanity. I watch, observe and learn from them. Hope I do not get CANCER, for the distress my body is facing, size 18, now size 10. God does not sleep and judgment day is for us all, based on our lives and others
8 oktober 2025
Review zonder uitnodiging
I am not a professional landlord but
I am not a professional landlord but, I have always felt comfortable dealing with Central Housing. They will work with you on any issues and give advice if required. I would strongly recommend them .
2 oktober 2025
5 star property rental agency
From the start, absolutely no issues. They helped to get the property ready for rent even though some of the tasks were not their responsibility such as removing and then delivering white goods! During the course of rental they have been extremely helpful with other issues that have arose.
Cannot fault them over the last 5+ years that they have been used and would thoroughly recommend them to other landlords.
Romesh, Katherine and Alex have been nothing but superstars….great people!
15 september 2025
Review zonder uitnodiging
Antwoord van Central Housing Group
Thank you.
I will make sure to pass your feedback to the team. We aim to make letting your property a stress free experience from start to finish.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
The company are approachable
The company are approachable, experienced and efficient in their dealings. They take account of the needs of all parties and are clear and straightforward in their correspondence.
20 augustus 2025
Antwoord van Central Housing Group
Thank you Jane.
We do our very best to ensure landlords can sit back and relax knowing they are in the best possible hands.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Central Housing- highly recommended
Central Housing have been great throughout the management of our property and would recommend the company without hesitation.
20 augustus 2025
Antwoord van Central Housing Group
Thank you so much for your recommendation!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
I’ve been working with Central Housing…
I’ve been working with Central Housing Group for over 5 years, renting out my properties through them, and I can honestly say their service is exceptional. Throughout all this time, I’ve had zero issues – everything has run smoothly and professionally. Their team is responsive, reliable, and always efficient, making property management completely stress-free. I highly recommend Central Housing Group to anyone looking for a trustworthy and hassle-free service.
12 augustus 2025
Antwoord van Central Housing Group
Thank you so much for taking the time to review our service Parm.
Landlords looking for guaranteed rent can be assured of a stress free service with Central Housing Group Ltd.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
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