It was an easy process and I talked to an actual therapist. My landlord wasn’t happy but nothing she can do about it.
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Lees wat reviewers zeggen
Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Toon meer
Bedrijf heeft geantwoord
Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Toon meer
Bedrijf heeft geantwoord
The entire process of registering and applying was so simple. The site is easy to navigate and Paula Bonebrake is fantastic.
Bedrijfsgegevens
Geschreven door het bedrijf
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Contactgegevens
2600 South Shore Blvd, Ste 302, 77573, League City, Verenigde Staten
- 877-207-0561
- ask@certapet.com
- certapet.com
4,8
Uitstekend
1K reviews
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Wonderful Experience
The therapist that assisted me was Deborah and she was such a blessing! She was so easy to talk to and made me feel very comfortable. She offered resources for me and made me feel hopeful. I truly believe we were meant to cross paths. The entire process was easy from start to finish and I would highly recommend it!
15 mei 2026
Review zonder uitnodiging
Antwoord van Certapet
What a beautiful review — thank you so much for sharing! We're so glad you felt comfortable, supported, and hopeful throughout the process. We'll make sure your kind words are passed along — she will be truly touched! We're honored to have been part of your journey. 🐾❤️
Super easy super communicative the…
Super easy super communicative the entire step of the way. Dr. Brown is incredible.
15 mei 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you so much! We're thrilled the process was smooth and that you felt supported every step of the way. We'll make sure your kind words are passed along!
Antwoord van Certapet
Thank you so much for the kind words and the 4 stars! We're so glad our team was helpful throughout. We'd love to know if there's anything we could do to make your next experience a 5-star one — please don't hesitate to reach out and share any feedback. We truly appreciate it!
She was very nice to talk to
She was very nice to talk to. The session felt comfortable
11 mei 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you so much! We're so glad the session felt comfortable and easy. That's exactly the experience we want for everyone!
Super helpful quick and easy to work…
Super helpful quick and easy to work with would highly recommend
29 april 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you so much! Quick, easy, and helpful is exactly what we aim for. We truly appreciate the recommendation! 🐾❤️
Very thorough and trustworthy process
Very thorough and trustworthy process. Case manager was very knowledgeable of the law.
27 april 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you for the kind feedback! We're glad the process felt thorough and trustworthy, and that our case manager was able to provide the knowledge and guidance you needed. We look forward to serving you again!
Antwoord van Certapet
And we're grateful for you! Thank you for trusting us. 🐾❤️
Traci has been my therapist for 7 years…
Traci has been my therapist for 7 years now, I’m truly happy with her assistance
16 april 2026
Review zonder uitnodiging
Antwoord van Certapet
Seven years — that says it all! We're so glad you've had such a wonderful and lasting experience. We'll make sure she hears this! 🐾❤️
I love Certa Pet and have been using…
I love Certa Pet and have been using them for the last 4years. They now text before your application expires which is a huge for me because I don’t always check my email. Thanks Certa Pet!
1 april 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you for being with us for 4 years! We're so glad the text reminders are helpful for you. We appreciate your loyalty and are happy we could make things easier!
Debra Foley is amazing
Debra Foley is amazing. She is so easy to talk to and offers such an amazing perspective.
27 maart 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you! We're so glad our team has been easy to talk to and helpful for you. We appreciate you!
I really don't know what to say except…
I really don't know what to say except thanks to certapet I get to keep my dog. They not only found me someone to help me and did it expeditiously
24 maart 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you for sharing this! We're so glad we could help you keep your dog. That's what matters most to us!
Antwoord van Certapet
We're so happy to hear that! We'll make sure she knows. Thank you!
Highly Recommend Certapet
The Certapet experience was great. The process was very easy and very thorough. Certapet representatives are very knowledgeable and provide professional one on one attention and quick response time. You are matched with a therapist who was also very thorough, professional and easy to talk to.
11 maart 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you for this wonderful review! We're so glad the process was easy and thorough, and that both our team and your therapist provided you with professional, knowledgeable support. We're thrilled you had such a great experience and that we could help you get what you needed. We really appreciate your feedback!
It was a great experience
It was a great experience. Dr Brown was very helpful and everyone was very friendly.
4 maart 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you for the kind words! We're so glad Dr. Brown was helpful and that our team was friendly throughout your experience. We're thrilled we could help you get the support you needed!
I have used this service for the last…
I have used this service for the last three years and Ebony Walker has been very good and I really appreciate it sometimes this can be a very difficult thing so I’m glad that she always helps me out!
23 februari 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you for being a loyal customer for three years! We're so glad Ebony has been there to support you consistently and make things easier during difficult times. We're thrilled she's been able to help you get the support you need, and we really appreciate your trust in CertaPet!
Easier than you think
Dr. Brown is very easy to talk to. The app is easy to maneuver through.
28 februari 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you for the feedback! We're so glad Dr. Brown was easy to talk to and that our app was simple to use. We're happy we could help you get the support you needed!
This was an amazing experience very…
This was an amazing experience very easy and quick!
28 februari 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you! We're so glad the experience was amazing, easy, and quick for you. We're happy we could help you get the support you needed!
Glad I made the call
My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appointment I was approved to get my emotional support pet home! I am so glad I made this call.
20 februari 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you for the wonderful review! We're so glad our team was able to support you and help you get approved for your emotional support pet. We're thrilled everything worked out and that you can now have your ESA at home. We're happy we could help!
Seamless process
Seamless process! The therapist that called me was amazing!
20 februari 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you! We're so glad the process was seamless and that your therapist was amazing. We're happy we could help you get the support you needed!
I got my esa letter amazingly quick…
I got my esa letter amazingly quick very nice and respectful will recommend co workers !!
10 februari 2026
Review zonder uitnodiging
Antwoord van Certapet
Thank you so much for the kind words! We're thrilled we could help you get your ESA letter quickly and make the process smooth for you. We really appreciate you recommending us to your coworkers – that means a lot to us! If you ever need anything else, don't hesitate to reach out. 🙂
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