Certina Reviews 

Do not buy unless you have minuscule wrists. Watch itself is up to expectations but comes with a strap that is far too short. Worse still even if you can make it fit on the longest setting there is insufficient material on the strap to tuck it into the retaining bands. Moreover Certina do not supply longer straps. So add ££££ and hassle onto your purchase. Inexcusable for a company as large as the swatch group (which owns Certina).

Three years ago, I got my dad a Certina Powermatic 80 DS-1 watch for his birthday - you know, the model with the two date indicator digits controlled separately.
Initially, it seemed to work fine, so a year or so later, I bought one for myself as well.
Then, the troubles with the date mechanism began: first, it got stuck on my dad's watch, but the jeweller could promptly get it in working order again. A little later, the watch stopped to work completely; the jeweller dutifully returned it to Certina. Took pretty long (some eight weeks), but eventually came back in good working order.
A few weeks later, the date mechanism on my own watch got stuck. Apparently, the jeweller was losing their patience with Certina; they had gotten multiple similar complaints by then. They returned all of these watches that they had in stock and told Certina to do something about these problems, or they no longer wanted to stock them and offer them to their customers.
It took some ten more weeks until my watch came back, properly repaired, for free, and with Certina admitting that these watches had a manufacturing fault that had finally been identified and remedied.
What a pity that a watch that in the end runs perfectly fine, had to cause such headaches to get there.

Keine Rep. mehr nach nur 10 Jahre für eine damals als Limited Edition verkaufte Uhr durch Certina. Man glaubt es nicht Certina erledigt kein Rep. mehr nach 10 Jahren !? Und sowas bei einer mechanischen teuern Uhr und wenn wunderst wenn keine Schweizer Uhren mehr gekauft werden - exakt eben wegen solch arrogantem kundenunfreundlichem Auftreten wie Certina dies an den Tag legt !!
Also die Moral der Geschichte kauft keine Certina Uhren himmellausiger Service bei dieser Firma !!!
Kauft Fernostuhren die die kosten nix, laufen erst noch besser und für das selbe Geld gibt es jährlich immer das neueste Modell. Ist ja eigentlich tragisch was sich da Certina erlaubt - aber ja das Management stopft sich die Hosen voll und der Kunden soll halt einfach zahlen ohne tatsächlich eine Gegenleitung zu erhalten. Tragisch und einfach nur schlimm und total unverständlich !

Mein DS Eagle Chrono hatte ein Problem mit der Datumsschnellkorrektur.Dort angerufen ,umgehend wurde mir KOSTENLOS!!!! eine Box zum Einsenden der Uhr geschickt,was ich dann auch getan habe. Über jeden einzelnen Schritt wurde ich informiert.Der Service sitzt wohl in Pforzheim.Nach knapp 3 Wochen kam die Uhr in einer SUPER GENIALEN SERVICE BOX zurück,alles werkelt wieder vom ALLERFEINSTEN. UND ES WAR KOSTENLOS!!!ICH kann Certina nur vorbehaltlos empfehlen vielen Dank TOP LEISTUNG so soll's sein!!

It was the best sub teacher watch my sub love his watck kepp up the good work😊👍

Well, I bought a Certina Powermatic 80 DS-1 watch in 2020. I own 2 other automatic watches (an old Mido, and a Seiko Sports 5), and in the earlier days also a Swatch Automatic.

This Certina has a very specific date indication system, with the two digits being controlled separately.

This particular watch had to be sent back to Certina three times, when this date mechanism system got stuck. The seller kind of tried to blame me for having operated the watch incorrectly. But I do own other automatic watches, never encountered any problem, and I did pay attention to follow the instructions extra carefully, and still it got stuck three times!

After the third time, they supposedly gave me a new watch. But this also got stuck, after less then a year.

There are horrible reviews to be found on the internet, about the service of Swiss watch companies. Certina did not respond to my questions at all.

I figure that Certina took a risk in adding this specific double date indication mechanism to the Powermatic 80 drive. But no information can be found on this issue.

I hope my second Certina DS-1 can be repaired, so as I will never have to sent in a watch to Certina again. But for now, I wouldn’t buy a Certina again

I bought a Certina about 12 years ago and I just had it serviced directly by them for the second time. They were brilliant! A serving webpage was used to keep me in touch with their initial findings and the cost and timing of the repair. And, boy, did they deliver! My watch looks brand new. I am very pleased with them. Again!

I bought my Certina Podium automatic in 2008 and had many good years before have it serviced by them in 2019. After the watch was returned I noticed that a part was loose in the back of the watch stopping the winding mechanism. The watch had hardly been worn after it was serviced but when it was returned to Certina they alleged to the shop staff that it "must have been damaged by force" and pointed to a small dent in the edge of the watch case as proof of this - despite the fact that this dent is about 12 years old and was on the watch when it was serviced in 2019. They removed the loose piece and returned the watch, not working, to the shop with no paperwork or explaination. My email to their customer services team has also been totally ignored. Rubbish service and dishonest.

Bought a Certina DS Action quartz in 2018. Watch is immaculately made, still keeps very accurate time, water resistance great, design & specs great. Only issue is that the battery warning mode (ticks every 3 seconds) comes on VERY early, months before it actually runs out. When that happened only about 6 months after I bought the watch, I contacted Certina. They sent me a box to send the watch to them in, repaired it quickly and sent it back in same condition for no charge. Great service!

A week ago I ordered directly from Certina UK/Swatch Group in Southampton a rubber strap for my Certina divers watch. They took my payment details and ordered the strap from Switzerland. One week later I wanted to order either some spare stainless steel links or failing that an entire new bracelet for another Certina divers watch I had just bought second hand. They replied saying that private members of the public could not deal with Certina/Swatch and I would have to go through a jeweller. I replied saying that a week earlier I had dealt with them direct. Fortunately I have an extremely good local jewellers (Beaverbrooks) and they immediately ordered a complete new strap from Certina/Swatch. Tissot supply individual bracelet links but Certina/Swatch can't be bothered and you have to buy a complete new bracelet. They are beautiful watches, just a big shame that their UK head office are not to the same high standard one would expect from a Swiss company..

Don't buy Certina period they have no customer service they don't care about you or your purchase.
Finally contact has been made it's only taken forever I will update on how things are going with process and costs of the repair that I believe to be a Certina manufacturing fault.

Hm. Mit kun 4 år gamle certina ur (almindeligt dameur) skal repareres for 1000 kr. Jeg har brugt det helt normalt og tager det af om natten og når jeg skal noget der involverer vand. Det har nok været i stykker i et års tid, for jeg har fået skiftet batteri to gange på et år da jeg troede det var fejlen....men det gik ofte forkert og kunne endda stoppe. Det er rigtigt ærgeligt.

Har haft et DS Podium i ca. 10 år. Lækkert og præcist ur, der har været meget pålideligt. Udover selvfølgelig at få skiftet batteri nogle gange. Jeg tabte uret for første gang nogensinde i sommerferien fra ca. 20 centimeters højde ned på et marmorbord. Glasset revnede (safirglas) og bagsiden faldt af. Uret gik stadig, men det er for sølle for et relativt dyrt ur, der reklamerer med DS for double security. Urets alder taget i betragtning - 10 år - skønnede jeg ikke at det kunne svare sig at reklamere. Købte et andet fabrikat i stedet,