CGS-team Reviews 10

Great team to work with. They’ve been exceptional from day one, helping bring my vision for a web application to life. Their process is organized, thoughtful, and highly structured, ensuring even the smallest details were captured and executed well. The team is consistently responsive, collaborative, and reliable—truly ideal partners for this project. I would absolutely work with them again.

I had an extremely poor experience working with this software development company and strongly advise against hiring them.

The quality of the code delivered was far below professional standards. The codebase was poorly structured, difficult to maintain, and showed clear signs of rushed work rather than thoughtful engineering. This created significant technical debt that we're now having to address.

Communication throughout the project was consistently problematic. The team was unresponsive to questions and feedback, making collaboration frustrating and inefficient. When issues were raised, they were often dismissed or inadequately addressed.

The company breached the terms of our contract in multiple ways. They failed to complete the project within the agreed timeline, leaving us with an incomplete product well past the contracted deadline. Even more concerning, we discovered we were overcharged - specifically, they double-billed us for work that was never actually performed.

When we submitted a pre-trial claim to address these serious issues, the company acknowledged that the project had significant problems but refused to issue a full refund despite their clear breach of contract and billing misconduct.

Most concerning was the sense that the company was primarily focused on collecting payment rather than delivering quality work or honoring their contractual obligations. The final product fell well short of what was promised and what we paid for.

I would strongly advise others to look elsewhere for software development services and to be extremely cautious if considering this company.

Reply:

Thank you for your reply. I will clarify several factual points for accuracy.

Regarding the chargeback:
We did initiate a chargeback, which was declined by the payment provider at that stage. However, the bank explicitly confirmed in writing that, should a formal investigation occur, they would be willing to cooperate fully with us and with law enforcement. Presenting this as a finding in your favor is therefore misleading.

Regarding “working product” claims:
Demonstrating a system running on your own server does not establish contractual compliance. The delivered product was not fully functional and did not operate as described in the contract or SOW, nor did it meet the agreed technical and functional specifications. The core issue was not hosting or deployment, but non-conformance with documented requirements.

Independent technical audit:
Following delivery, the codebase was reviewed by an independent third-party technical auditor. The findings confirmed serious deficiencies in structure, maintainability, and implementation quality. The auditor raised clear concerns regarding the standard of the work and the level of technical debt present.

Regarding complaints and communication:
Contrary to your statement, concerns were raised repeatedly and consistently throughout the project. We submitted numerous written complaints, defect reports, and requests for correction. These were frequently met with responses such as “we will fix it” without resolution, or with no response at all. Many of these issues remained unresolved at the end of the engagement.

Regarding acceptance of work and payments:
Payments made under a post-completion or milestone-based model do not waive the right to later identify deficiencies, architectural flaws, or billing inconsistencies once the full system is reviewed as a whole. Several critical issues only became fully apparent after comprehensive internal review and independent audit.

Regarding defamation claims:
This review reflects our experience and professional assessment of the outcome. It contains statements of opinion and fact supported by documentation, audit findings, and correspondence. Disagreement with our conclusions does not render them defamatory.

The purpose of this review is to accurately inform others of our experience and to encourage due diligence. We reserve all rights to pursue appropriate remedies based on the facts and documentation available.

We hired CGS for a development project that was contractually meant to be completed within six months. The project ended up being delayed for nearly two years, with repeated missed deadlines and poor communication throughout.

After several failed attempts to resolve the matter directly, we submitted a formal pre-trial claim. The company responded, acknowledged issues with the project’s delivery, but then stopped communicating and took no further action. As a result, we are now preparing to take legal action to protect our interests.

This has been a highly disappointing experience, both professionally and financially. We hope this review helps others make informed decisions and encourages CGS to improve their accountability and follow-through.

Responding to CGS: this review is accurate and not accidental. An independent third-party audit concluded that the work delivered was of the worst quality and failed to meet accepted IT standards, and our company was charged for items that were not completed. We will share the audit and further information with Trustpilot to substantiate our experience.

Second response: Our review remains unchanged.

CGS Team develops great software that met our needs.
CGS Team was hired by our company to develop our software both backend and front-end and we couldn't be more happy with the result. The company provides as part of their competitive package a business analyst and a product manager which get to know your business inside out and provide the right kind of services when building the software, anticipating the needs of their clients.

We have struck up a great partnership with the CGS team across different projects, hard technical problems to solve, and the use of different technologies to create mobile and web apps to work with fine-tuning the latest AI models.

It has been a pleasure collaborating with the hard-working teams across the organisation. It's been exciting to see our projects grow from nascent ideas to fully-fledged products.

Working with the CGS team has been an outstanding experience. They are like family now. Communication, professionalism, creativity and solution oriented. They are the perfect tech partner for anyone trying to build their tech solution.

CGS-Team helped me develop a significant portion of my iOS app for adults with ADHD with a Python backend and assisted with the App Store launch. The communication from the lead developer, Timur, and the PM, Khrystyna, was exceptional. They genuinely cared about my app and focused on developing it right the first time. They were incredibly nice, hands-on, and quick to respond on Slack. They efficiently handled small design changes and kept the development on track. Overall, a great experience! Highly recommend their services.

I recently had the pleasure of working with CGS-Team on a significant refactoring project for my iOS app, CoconutBaby. I left thoroughly impressed! There were a number of complex problems through the project and they address these with innovative solutions and both operated very independently but brought me in as needed. I'd definitely use them again and highly recommend them!

Working with CGS team has been a very positive experience throughout. Margo was a brilliant BA who really understand the brief, and Oleksii has been great to work with too. Very understanding and reasonable. He is leading a strong team of developers, designers and project managers.

If you need something built, then CGS-team will make it happen for you.

We had a great experience with Oleksi and and Danyyl. We have a team of full time developers at Grapevine Technologies Inc (go-grapevine.com), and the CGS team was able to merge into our processes, workflows and code very smoothly. After helping build the base of our system efficiently and quickly, Danyyl became one of our strongest developers, outputting projects at incredible rates. Clear, professional, efficient and this was all delivered at a very reasonable price. We were fortunate to work together for almost 1 year and were very satisfied. Furthermore the management structure and team surrounding the CGS developers was strongly and clearly communicative.