Cathy,
Cathy,
We sincerely apologize that you have not received your ordered goods and fully understand your frustration. Don’t nervous!Please do not process the refund.
We have immediately launched a full investigation with the logistics provider to find out the reason for the missing parcel.This whole trace process will take about 7 days to complete.
We will actively follow up the progress and send you the investigation result via email as soon as we get feedback from the courier.
Thank you very much for your patience and understanding.
Regards,
Mia
I STILL HAVEN'T RECEIVED MY ORDER
I ORDERED ON SEPT 12 ITS NOW OCT 26
I REQUESTED A REFUND STILL HAVEN'T RECEIVED IT EITHER!! SCAM



