⭐ 1 STARS – Charlie Work: exploitation, illegal deductions, inhumane housing – this is modern gangmaster practice I left this agency after just one month, and I am filing legal a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I highly recommend Charlie to anyone in need of a secured, efficient, customer friendly debit card. Honestly, I was hesitant at first. So many scams are out there. After doing a bit of research regar... Toon meer
I have been enrolled with Charlie for over a year, and can say without any hesitation that this program is safe, secure and sound. Customer service is top notch with knowledgeable, patient, and... Toon meer
Bedrijf heeft geantwoord
Great customer service and fraud protection. I receive a text with each and every transaction. When there was one I didn’t recognize, my card was locked immediately. Also the early social security... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Charlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Contactgegevens
Verenigde Staten
- charlie.com
4,3
Uitstekend
589 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Charlie is very efficient at posting…
Charlie is very efficient at posting direct deposits and also their customer service support line is very friendly and very helpful each time I phone them. My debit card works wonderfully wherever I go.
However one thing that I found was discouraging to me was that I went in to a Walgreens to put money on my card I needed to do a transaction and I didn't have enough funds but I just needed to put a very small amount of money in and it was like $10. Then when I put my debit card in to add the money to it they charged me like 7 or $8 more and luckily I had the cash on me because I had to pay that to load money on my card and I did not appreciate that at all because that means if I just want to add a little bit it's going to cost me more than the deposit so I'm I need to confirm with the Charlie people how that works. Also to get money out of an ATM you are charged as well and they're pretty healthy charges so I'm a bit discouraged about that
10 februari 2025
Antwoord van Charlie
Hi Beverly,
We’re sorry to hear about your experience and understand your concerns. We strive to provide a service that meets the needs of our valued customers, especially within the retirement community. We’ve sent you an email to better understand the situation and work towards a resolution. Thank you for your feedback, and we look forward to hearing from you.
Charlie Financial takes excellent care…
Charlie Financial takes excellent care of its customers with professional friendly knowledgeable staff. My experience has been Excellent with Charlie Financial, they have genuine concern for their customers and constantly share fraud evasive tips to protect its customers. I have only great things about Charlie Financial. Thanks Charlie for allowing me to be one of your customers!
10 februari 2025
Antwoord van Charlie
Thank you for your positive review, James! We’re delighted to hear that you’re enjoying our Fraud Shield features. Our team works hard to offer the best solutions to our customers, and it’s great to know we’re hitting the mark. If you have any further feedback or questions, please feel free to contact us.
Thank you for choosing Charlie!
The people are amazing
The people are amazing, never had any problem getting my money. They are understanding and genuinely care. Would I recommend them, hell yes
5 stars, and scale if 1 being worst and 10 the very best, 10 all the way
Phyllis
10 februari 2025
Antwoord van Charlie
Thank you, Phyllis, for your lovely review! We’re happy to hear that you find our online banking services user-friendly and efficient. Our team is dedicated to providing a user-friendly experience, and your feedback reaffirms the hard work we put into it. If you have any suggestions for further improvement, we’d love to hear from you!
Thank you for choosing Charlie!
Good customer service
10 februari 2025
Antwoord van Charlie
Thank you so much for your positive review! We’re delighted to know that you’re satisfied with our services. Your feedback is invaluable to us as we continue to strive for excellence.
Thank you for choosing Charlie!
The early funds...friendly phone and…
The early funds...friendly phone and online ...I recommend them over other online banks
10 februari 2025
Antwoord van Charlie
Thank you for your positive review, Emery! We’re delighted to hear that you’re enjoying our our Early Direct Deposit and App features. Our team works hard to offer the best solutions to our customers, and it’s great to know we’re hitting the mark. If you have any further feedback or questions, please feel free to contact us.
Thank you for choosing Charlie!
Antwoord van Charlie
Hi Donna, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance.
Thank you for choosing Charlie!
It’s great to get your Social Security…
It’s great to get your Social Security check five days early
10 februari 2025
Antwoord van Charlie
Hi Vincent, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know.
Thank you for choosing Charlie!
I love my charlie account
I love my charlie account. I have not had any problem with them. I am telling all my family and friends about charlie. Not sorry i switched to charlie.
10 februari 2025
Antwoord van Charlie
Thank you, Sandra, for your lovely review! We’re happy to hear that you find our online banking services user-friendly and efficient. Our team is dedicated to providing a user-friendly experience, and your feedback reaffirms the hard work we put into it. If you have any suggestions for further improvement, we’d love to hear from you!
Thank you for choosing Charlie!
Antwoord van Charlie
Hello Mary, thank you for your fantastic review! We’re happy to hear that you’re pleased with our easy-to-use app and it's features. Our team works hard to design products that meet our customers’ needs, and your feedback confirms we’re on the right track. We appreciate your support and look forward to continuing to serve you!
Thank you for choosing Charlie!
I love Charlie and it's very convenient…
I love Charlie and it's very convenient and helpful!!
10 februari 2025
Antwoord van Charlie
Hi Kimberly,
Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was very convenient and helpful. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback.
Thank you for choosing Charlie!
Charlie financial is the best thing I…
Charlie financial is the best thing I could ever have done money is always on time and I love the way you can put your card to sleep
10 februari 2025
Antwoord van Charlie
Thank you for your positive review, Bonnie! We’re delighted to hear that you’re enjoying our Fraud Shield features and Early Direct Deposit. Our team works hard to offer the best solutions to our customers, and it’s great to know we’re hitting the mark. If you have any further feedback or questions, please feel free to contact us.
Thank you for choosing Charlie!
When I make errors Charlie is always…
LESSONS IN LI
When I make errors Charlie is always there to assist without judgment.At 78 it's important to know I have their absolute trust!
10 februari 2025
Antwoord van Charlie
Hi Lynn,
Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team is trust worthy and makes you feel safe. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback.
Thank you for choosing Charlie!
My experience with Charlie has been Awesome…a
My experience with Charlie has been great
I'm 80 and it's nice to revive your Social security early and know that it's safe tjeb bank Sutton is helpful and all the staff at Charlie's too..
Sharon kalona Johnson
10 februari 2025
Antwoord van Charlie
Thank you, Sharon, for your lovely review! We’re happy to hear that you find our online banking services user-friendly and efficient. Our team is dedicated to providing a user-friendly experience, and your feedback reaffirms the hard work we put into it. If you have any suggestions for further improvement, we’d love to hear from you!
Thank you for choosing Charlie!
The Banker solved my issue with the ATM
The representative took her time with solving my issue. I felt cared for. I always feel cared for when speaking with Charlie bankers. They are very knowledgeable caring and polite and thorough.
31 januari 2025
Antwoord van Charlie
Hi Theresa,
Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was patient and made you feel cared for. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback.
Thank you for choosing Charlie!
Charlie is very informative with…
Charlie is very informative with everything that they provide , if they could make it so we can be able to make transfers from one bank account to the other that would be good.
9 februari 2025
Antwoord van Charlie
Hi Leonard,
Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was knowledgeable and helpful.
We have a feature under Move Money that allows you to transfer from your Charlie Visa Debit Card to another Visa Debit Card immediately. Give us a call and we'd be happy to walk you through it!
We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback.
Thank you for choosing Charlie!
Antwoord van Charlie
Hi Paul, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance.
Thank you for choosing Charlie!
Very…helpful
Very respective.fast.knowledgable.helpful and understanding.i recomend them to every person over 50 and on social security.
10 februari 2025
Antwoord van Charlie
Hi Diana,
Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was respectful, fast, knowledgeable, helpful and understanding. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback.
Thank you for choosing Charlie!
Very good to have
Very good to have. You do get your SS ck 5 days in early. Comes in very hand.
J Pesino
10 februari 2025
Antwoord van Charlie
Hi Jaci, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know.
Thank you for choosing Charlie!
It makes me happy because I received…
It makes me happy because I received 2 days faster my deposit.
Thank you Charlie.
10 februari 2025
Antwoord van Charlie
Hi Maria, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know.
Thank you for choosing Charlie!
I love Charlie
I love Charlie. I love getting my check early. They are very helpful when I have an issue. They Get on the ball with what ever is going on .up to date. Very kind
10 februari 2025
Antwoord van Charlie
Hi Rosemary, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know.
Thank you for choosing Charlie!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.