Chase Hattan Watches Reviews 452

For those seeking premium timepieces with expert guidance, Chase Hattan offers an outstanding selection and exceptional customer service. Whether you're searching for a classic design, a modern statement piece, or a rare collector’s item, their diverse inventory ensures there’s something for every watch enthusiast.
Their team provides personalized recommendations, helping customers make informed decisions based on craftsmanship, brand heritage, and investment value. Competitive pricing and authenticity guarantees make shopping with them a seamless and trustworthy experience.
Beyond the sale, both James and Elin maintain strong customer relationships, offering expert servicing and support to ensure lasting satisfaction.

I purchased my watch in person. James was super helpful and patient in showing me the various watches they had in stock. Was not pushy in any way and wanted to make sure it was the right watch for me. Was very responsive when I asked some questions after the fact. Very good experience and would recommend chase hattan watches

Personal customer contact. Everything as agreed and expected.

What an incredible place. Visited Grays Antique Market and got the watch I've been looking for for a long time
Let's get that Cartier next boys
Thank you to James and Elin for help and support
Highly recommended team of experts

Been knowing CH for yrs. James is a passionate dealer, his stock is carefully built with a view to provide great items at honest prices. He does so with competence and flair. Great buying experience!

James has been very helpful during the purchase of a Rolex Bi Colour Datejust. Every option was offered including case and bracelet polishing should we require it. James kept in touch on a regular basis informing us on progress with the purchase etc.

This was my first time experience buying on the second hand market, I could not have been luckier, this was a perfect experience, clear and quick communications, an amazing professional seller, perfect product and in expected conditions. Cannot recommend more.

Bought a Portofino from Chase Hatton and absolutely love it. James is great and easy to deal with, very responsive, payment straightforward and watch packaged well and shipped straightaway. Got exactly what we paid for

While in London on vacation from the US, I had the pleasure of purchasing a pre-owned DateJust Rolex watch, and the experience exceeded all expectations from start to finish. From the moment my friend and I walked up to the vintage authorized dealer, we were met with professionalism, knowledge, and genuine enthusiasm for the brand.
The guys took the time to understand what I was looking for, explained the differences between models, and made thoughtful recommendations without any pressure. Their attention to detail and commitment to customer service made the process smooth and enjoyable. I was especially impressed by how they walked me through the features, care instructions, and the warranty in a clear and respectful manner. They also adjusted the wrist size for me while I was there.
Highly recommend to anyone looking for a premium, memorable watch-buying experience.

James Rowlatt is by far the best representative in this field I have ever come across. Not only is his knowledge of watches second to none but his customer service is genuine, heartfelt and very proactive. I’ll definitely be buying from James again in the future. I’d have given a 10 rating but the star ranking system only goes up to 5.

Bought an IWC portofino from James in chase hattan, great communication, prompt postage and excellent service

They are the best of the best watch trading company in UK.

Good price and the watch was in very good condition.
Visited them inside Grays antiques of bond street, Elin was very helpful.
Would use this company again.

Fair pricing, exactly as described, prompt response even out of hours. James and the team were great.

Have been using Chase Hatton for years now. James and Elin are brilliant, easy to deal with and are very hospitable. Definitely will be going through them for years to come.

I would just like to set the record straight regarding a previous review, the issue I had with this company has now been sorted, it was not their fault, just the way the banks work, so thanks boys for the help, hope this cancels out any misunderstanding, and my last review, would now use again

I recently bought a watch from Chase Hattan and dealt with Elin who was a breath of fresh air. He told me everything I needed to know and sent across some videos of the time piece, maintaining contact and making the whole experiance very enjoyable.
The watch itself was in great condition and I couldn't be happier with it

Excellent watch/buying experience. If you’re looking for interesting vintage watches in London there’s no better place!

Good buying experience. James was polite, communicative and accommodating, and the watch was delivered very well packaged.

We had a lovely experience with Chase Hattan in London. The guys were super helpful and we walked away with two amazing watches!! Thank you!!