Kayak was for many years -- until this month -- my go to travel search engine. But no more...never again. Just experienced the worst travel booking experience ever, in 50 years of domestic/... Toon meer
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Lees wat reviewers zeggen
Enzo made the experience great. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Don't forget, there is a tip option while checking out, these fine... Toon meer
Bedrijf heeft geantwoord
I was thoroughly impressed with the ease with which I was able to book with Chatdeals. Quite frankly, I was skeptical to start with but Raavi's prompt in the chat window made it so comfortable. She wa... Toon meer
Bedrijf heeft geantwoord
I don't normally write reviews. I got into Chatdeal through a search on Kayak. I got the best possible agent to help me out. Her/His name was Diamond. The person was patient, persistent, empathetic, a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Best flights for your dream destination. Book easily, Fly anywhere!
Contactgegevens
980 6th Ave, 10018, New York, Verenigde Staten
- +1 (888) 839-0189
- investigation@chatdeal.com
- chatdeal.com
3,6
Gemiddeld
2K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
SHANIA est très réactive et compréhensible
SHANIA m'a très bien renseigné et je suis en attente d'une confirmation de demande
24 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Moraux Brigitte,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Shania.
Faithfully Yours,
Chatdeal Team
antonio was nice
24 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Valued Customer,
Thank you for your amazing feedback.
Our agent Antonio, is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Faithfully Yours,
Chatdeal Team
Brooks is the best rep I've chat by…
Brooks is the best rep I've chat by far... very fast service and kept me updated...most of all very patient. The kind you could be proud of in your company!
23 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Valued Customer,
Thanks for trusting us with your trip.
We're glad you enjoyed your experience with our agent Brooks.
Faithfully Yours,
Chatdeal Team
fast response time, lots of options to review
fast response time, lots of options to review. would have helped to search for flights with a specific rewards program/airlines group. Enzo was kind and helpful, would work with them again.
23 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Sammy and Lene,
Thank you for your feedback! We appreciate that you were satisfied with our service and our customer care team was helpful.
We look forward to seeing you again!
Yours Sincerely,
Chatdeal Team
Elvis was extremely helpful
Elvis was extremely helpful. Dealing with problems related to airlines can be very stressful and very difficult. And usually the help is very mediocre at best. This was not the case with Elvis. He went out of his way to make sure that my experience was smooth and effective. I wish I could deal with Elvis every time I have inquiries about travel.
23 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Danny Sarner,
We’ll make sure to pass along these kind words to Elvis.
Our agent will be delighted to read this amazing feedback.
Sincerely Yours,
Chatdeal Team
Gerald was very accommodating…
Gerald was very accommodating and found me great rates for a very long flight! Despite me changing my preferences about three times. :)
23 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Valued Customer,
Thanks for trusting us with your trip.
We're glad you enjoyed your experience with our agent Gerald.
Faithfully Yours,
Chatdeal Team
Resolving ticket confirmation
Elvis helped me sort out my issue with the airline ticket I booked in a efficient way
23 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Hina,
Thank you so much for the five rating review.
Elvis is very thorough and meticulous. We’re glad you enjoyed his assistance.
We hope to serve you again.
Faithfully Yours,
Chatdeal Team
Antwoord van Chatdeal
Dear Amir Hasan,
Thank you for your feedback! We are really happy that you found our website user-friendly and our agents are professional and helpful.
Faithfully Yours,
Chatdeal Team
Edgar helped me with my issue very…
Edgar helped me with my issue very efficiently as well as quickly.
23 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Emily,
Thank you so much for the five rating review.
Edgar is very thorough and meticulous. We’re glad you enjoyed his assistance.
We hope to serve you again.
Faithfully Yours,
Chatdeal Team
Chatdeal turns out to be CHEATDEAL
Purchased tickets via Kayak with Chatdeal. I was certain I am purchasing flights, including checked in luggage. I checked the airline website via booking to confirm luggage is included. It turned out it wasn't. Customer service unresponsive - first response after two nudges from Kayak customer service. NEVER AGAIN will I purchase anything with Chatdeal. It should be called CHEATDEAL.
21 september 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Valued Customer,
We’re sorry to hear of your less than satisfactory experience with your booking.
We value our customer's opinions and would like to thank you for bringing this to our attention.
Please contact us at investigation@chatdeal.com so we can get this sorted.
Looking forward to speaking with you soon.
Yours sincerely,
Chatdeal Team
Alena has been great!
Alena has been great in accessing my issue and providing me with all the assistance details I needed to get ready for my trip. Super kind and super recommended!
23 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Margherita,
Amazing feedback!
Thank you for sharing your experience with our services.
We're thrilled to hear that you loved being helped by Alena.
We completely agree with you and do our best to interact with our customers effectively and positively.
Yours Faithfully,
Chatdeal Team
Vish was very helpful with booking our…
Vish was very helpful with booking our trip.
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Meg,
We’ll make sure to pass along these kind words to Vish.
Our agent will be delighted to read this amazing feedback.
Sincerely Yours,
Chatdeal Team
Awesome customer service
Awesome customer service, very quick with the answers
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Raj,
Thank you for your feedback! We are really happy that you found our website user-friendly and our agents professional and helpful.
Faithfully Yours,
Chatdeal Team
Barney was very helpful with my…
Barney was very helpful with my problem. He solved a payment problem that I had with my credit card.
Thank you Barney
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Ernesto Parada,
We’ll make sure to pass along these kind words to Barney.
Our agent will be delighted to read this amazing feedback.
Sincerely Yours,
Chatdeal Team
Really helpful in mitigating the…
Really helpful in mitigating the problem with the different groups in the verification process.
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Kyle Meadows,
Thanks for trusting us with your trip.
We're glad you enjoyed your experience with our agent.
Faithfully Yours,
Chatdeal Team
Excellent care with helpful suggestions.
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Janos Pinter,
Thank you for your feedback! We are really happy that you found our website user-friendly and our agents professional and helpful.
Faithfully Yours,
Chatdeal Team
Excellent service
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Amready Forthem,
Our dedicated staff will be pleased to hear of your positive review.
It will serve as great encouragement for them.
We are glad that you loved our services.
Thank you for your kind words.
Faithfully Yours,
Chatdeal Team
Jana helped me
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Pornpana Wasri,
Thank you for your feedback! We are really happy that you found our website user-friendly and our agent Jana professional and helpful.
Faithfully Yours,
Chatdeal Team
Earl was of Great Help in answering all of our questions today. Thank You So Very Much.
Fast Response from Earl was appreciated. It is very helpful to know what is expected from the Airlines before arriving for our flights. It was very helpful. Thank You Very Much.
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Frank,
Thank you so much for the five rating review.
Earl is very thorough and meticulous. We’re glad you enjoyed his assistance.
We hope to serve you again.
Faithfully Yours,
Chatdeal Team
Angel was very helpful
Angel was direct/quick, respectful and helpful
22 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Rob,
Thanks for trusting us with your trip.
We're glad you enjoyed your experience with our agent Angel.
Faithfully Yours,
Chatdeal Team
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