Shipping issues. Site said you ship on Monday and Wednesday. Ordered early Wednesday before Thanksgiving hoping it would get to destination by Saturday. Received notice that it was shipped on Monday... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I love the selection of cheeses and how quickly I get my order. It arrives at my door hot weather, cold weather or any temperature in between totally cold and I know that it has been packed safely. Ex... Toon meer
Cheese is always safely packaged and shipped quickly. I've been ordering from here for a couple of years and order every couple of months and have been completely satisfied (even impressed) with the... Toon meer
I've had trouble finding my favorite cheese at local supermarkets, but the Cheese Lover shop carries it, so I ordered it while the weather was still cool. The cheese came in perfect condition and very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Brought to you by people who love cheese, the Cheese Lover Shop is an e-commerce shop that brings you amazing cheese experiences. Our dedicated team is here to answer any questions you may have, while trying to give you the best shopping experience. From board classics, kits, subscription, e-gift cards, virtual classes and more, we have everything for your cheese needs!
Contactgegevens
Verenigde Staten
- info@cheeselovershop.com
- cheeselovershop.com
4,5
Uitstekend
648 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Perfect gift!
Received a gift pack. Nice assortment of local Oregon products to share with friends at my Christmas party in Colorado.
16 december 2024
Great fast service
Great fast service. Well packaged. Nice hand written note on delivery sheet. All details that count. Thank you.
10 december 2024
Fast shipping and fresh merchandise!
9 december 2024
Antwoord van cheeselovershop.com
Hi Gerald - thank you for taking the time to write a review and share your experience with us. Glad everything went to expectations. We greatly appreciate your support. Happy Holidays! Sebastien
Antwoord van cheeselovershop.com
Hello Dave - thank you for taking the time to write a review and share your experience with us. Glad everything went to expectations. We greatly appreciate your support. Happy Holidays! Sebastien
The cheese arrived very fast
The cheese arrived very fast. I love dipping my raw vegetables in them. My recent order had all of the cheese loose. The previous orders had the cheese in small boxes of six. The boxes make it easier to stack in my garage refrigerator. Other than that, everything was great! Thank you!
4 december 2024
Antwoord van cheeselovershop.com
Hi Elizabeth
Thank you for taking the time to write a review and share your experience with us. Glad to hear we met your expectations. As for how the cheese is shipped, the fulfilment team alwas try to mixmize the space of the box. If you order by the case, they will try to make it fit. However, it does not always work. We greatly appreciate your feedbacks and support. Happy Holidays - Sebastien
Does not ship orders despite sending out notifications
I placed an order and paid for 1 day shipping via FedEx, which cost $35. It took over a week before I got an email saying that the order shipped. The problem was: the email did not include any tracking information; no package ever arrived (my FedEx account also never showed an inbound shipment from them). So I wrote them the first time asking for clarification and received no response. A second email from me asking for a status update also went unanswered. I gave it another full week before following up a third time (today) asking to cancel the order and issue a refund. I will probably have to end up filing a dispute with my credit card company.
I don't know what happened with this company. I had previously ordered from them with no such issues.
26 november 2024
Antwoord van cheeselovershop.com
Hello Andrea - apologies for this less than stellar experience. It looks like something went thru the cracks and feedback like yours are very important to us. I will reach out to you directly to solve this issue. Once more - I am truly sorry about this issue. Sebastien
Cheese Lover Shop always does such a great job!
All of my cheeses showed up in perfect time and perfect shape! The Cheese Lover Shop always does such a great job!
18 november 2024
Antwoord van cheeselovershop.com
Hi Michelle, thank you for taking the time to write a review and share your experience with us. We truly appreciate your business and support. Happy Holidays - Sebastien
The product arrived just as ordered
The product arrived just as ordered. It was quick to ship and packaged in cold blocks with cushioning. I even received a freebie cheese which I haven't tried yet. I'd say that the only downside was on my part that I didn't notice that the shipping cost was just as expensive as the cheese. Next time I'll be looking out to see if there's a way to get free shipping.
15 oktober 2024
Antwoord van cheeselovershop.com
Hi Terry - thank you for taking the time to write a review and share your experience. Your feedback is important to us to improve our service. We do offer free shipping for any oder over $85. We greatly appreciate your support. Sebastien
Absolutely love the Cheeselovers Shop…
Absolutely love the Cheeselovers Shop and the mystery box.
Thank you.
16 oktober 2024
Antwoord van cheeselovershop.com
Thank you so much for taking the time to write a review and share with us your experience. We greatly appreciate your support and feedback. Warmly - Sebastien
Easy to work with.
14 oktober 2024
Antwoord van cheeselovershop.com
Thank you so much for taking the time to write a review and share with us your experience. We greatly appreciate your support and feedback. Warmly - Sebastien
The cheese arrived room temperature or…p
The cheese arrived room temperature or less! Whatever it was in to keep it cold was melted & we paid a good bit of money for shipping!! I really enjoy the cheese but probably won’t be purchasing it anymore! Sorry, also the free gift of cheese you sent I just threw away, it didn’t even feel right! I wish the stores would carry it again, Kroger is my local store where I used to get it, I’m going to try to get them to order it again!
11 september 2024
Všeč mi je embalaža....
Všeč mi je embalaža in sem prispela pravočasno.
Kakovost izdelka je dobra.
Zagotovo bom naročil več..!!!
18 september 2024
Review zonder uitnodiging
Antwoord van cheeselovershop.com
thank you!
Good packaging and excellent instructions
Top notch flavor. All the cheeses were perfect. As for the ham I can't say enough.
3 september 2024
Antwoord van cheeselovershop.com
Thank you Pam for taking the time to write a review and share your feedback with us. So happy to hear all went to expectations. We greatly appreciate your support. Sebastien
Antwoord van cheeselovershop.com
Thank you Mick for taking the time to write a review and share your feedback with us. So happy to hear all went to expectations. We greatly appreciate your support. Sebastien
The Cheese was fine
The Cheese was fine. Customer Service, not so much. I thought I had hit the minimum to get free shipping, but had not. So, was paying $75 for $35 worth of cheese. I immediately reached out as soon as I realized it to see if I could cancel the order (or at the very least add to it). I never heard a word back from them.
5 augustus 2024
Great delivery
Great delivery. Website could be more user friendly, and mobile first.
6 augustus 2024
Antwoord van cheeselovershop.com
Hello, thank you for taking the time to write a review and sharing your experience with us. We are glad to see you had a good experience with the delivery and products. We would love to hear additional feedback from you in regards to be more user friendly and mobile. Would you mind to further share specifically the issues you had? If so please send us a quick email. Many thanks, Sebastien
Had my product and cold rapid shipping!!
22 juli 2024
Antwoord van cheeselovershop.com
thank you Garden Girl as ALWAYS :) Sebastien
Antwoord van cheeselovershop.com
Janine,
thank you very much for taking the time to write a review and share your experience. We always do our best to provide best services for our customers. Please share our site with friends and family. We greatly appreciate your support. Sebastien
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