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Chelsea Supplies Reviews 

3.234
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From easy ordering , to deliver, driver was polite and helped us unload everything. Installation was as easy as it looked with 3 panels fitted into existing concrete posts with the aluminium inserts i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered an Anthracite radiator and matching valves. Great price, arrived quickly we were out but Chelsea supplies rang us and delivery driver waited until we got home about 15 mins later. Items not ye... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ordering was simple and given an expected delivery date. Item didn’t arrive on expected date & no further communication. Phoned the following day & was told they would investigate & call us back…no ph... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The fencing came the exact size I ordered, there was no cutting to be done. What I did do was fasten the posts to the concrete, for more security. You have a fantastic delivery driver, he put the fenc... Toon meer

Bedrijfsgegevens

  1. Radiateurwinkel
  2. Hekwerkwinkel
  3. Tuinbouw leverancier
  4. Bouwwinkel
  5. Hoveniersbenodigdheden winkel

Geschreven door het bedrijf

Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.


Contactgegevens

Promotion box for Chelsea Supplies

Summer Sale: Save Up To 60%

Designer radiators, fencing & decking. Shop our biggest summer sale.

4,7

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(3.234)

1.214 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Stylish radiator

Pleased with the radiator. I’ve not had it fitted yet, but it looks very stylish and contemporary good price and arrived quickly and was well packed.

10 juni 2026
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Antwoord van Chelsea Supplies

Dear John,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Love the radiator looks amazing and…

Love the radiator looks amazing and rapid delivery and great price a*

28 mei 2026
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Antwoord van Chelsea Supplies

Dear Daniel,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Excellent products at great prices

Excellent products at great prices, easy to order online and friendly knowledgeable assistants available to talk through any queries, quick delivery service nice helpful driver. Overall experience Excellent would definitely recommend 👍

5 juni 2026
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Antwoord van Chelsea Supplies

Dear Mr T Hunt,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Beautiful radiator

Beautiful radiator, love these radiators.Changing all my radiators and l absolutely love them. Fantastic price, lovely colour, heat is brilliant, look great. Just perfect.

8 juni 2026
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Antwoord van Chelsea Supplies

Dear Karen,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 1 van de 5 sterren

Cant even give a single star placed a…

Cant even give a single star placed a order for composite fence Sample Chelsea took money for the sample and never send the sample out. received email after few days about how did they do with the service they provided.

23 juni 2026
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Antwoord van Chelsea Supplies

Hi V Patel

thank you for contacting us. We sincerely apologise that you haven't received your free sample pack.

Our records show that your sample pack was dispatched via Royal Mail. While most deliveries arrive without issue, occasionally items can be delayed or go missing in the postal system.

To make things right, we've arranged for a replacement free sample pack to be dispatched to you straight away. We hope it reaches you promptly this time.

Thank you for your patience and understanding. If there's anything else we can help with, please don't hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Great service and product.

25 juni 2026
Review zonder uitnodiging
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Antwoord van Chelsea Supplies

Dear Paul,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Brilliant service and fast delivery

Brilliant service and fast delivery. The delivery driver called 10 minutes before arriving. I would highly recommend.

23 juni 2026
Review zonder uitnodiging
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Antwoord van Chelsea Supplies

Dear Rachel,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Lovely quality and service

Lovely quality and service. Will be using them again

25 juni 2026
Review zonder uitnodiging
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Antwoord van Chelsea Supplies

Dear Jan,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, quick delivery and a beautiful item

23 juni 2026
Review zonder uitnodiging
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Antwoord van Chelsea Supplies

Dear Mrs Michelle,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Easy purchase very quick delivery well…

Easy purchase very quick delivery well packaged product. Not fitted yet so can't review usage.

22 juni 2026
Review zonder uitnodiging
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Antwoord van Chelsea Supplies

Dear Tony,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Fantastic service radiators look really…

Fantastic service radiators look really good fast delivery so happy with them all would highly recommend them

22 juni 2026
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Antwoord van Chelsea Supplies

Dear Isabel,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Efficient

Efficient. Kept up to date. Delivery was as expected. Great service and product

22 juni 2026
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Antwoord van Chelsea Supplies

Dear Mrs B Somerset,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Great looking radiator

Great looking radiator, well made very good value for money, good communication, fast delivery kept me informed all the way , and rang me 30 minutes before delivery

22 juni 2026
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Antwoord van Chelsea Supplies

Dear Mr Noel Boris Herman,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 1 van de 5 sterren

Inadequate communication and delivery

Ordered and paid for 2 vertical rads on 19/6 ,had text for delivery .5.40 pm on the 24th.no delivery arrived. Ive made three phone calls, call back promised none came .rads out of stock and im still waiting to hear about delivery.plumber booked for 26/6 was not happy

24 juni 2026
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Antwoord van Chelsea Supplies

Hi Mrs Caldwell,

Thank you for taking the time to leave your review. We sincerely apologise for the inconvenience and disappointment caused by the delay to your order.

After reviewing your order, we can confirm that, unfortunately, due to exceptionally high demand, the radiators became out of stock before your order could be fulfilled. As soon as we became aware of this, our team contacted you ahead of the scheduled delivery to explain the situation and discuss the delay.

We have continued to keep you updated throughout the process and are working hard to have your order delivered as soon as possible. We completely understand the inconvenience this has caused, particularly with your plumber already booked, and we appreciate your patience while we resolve this.

If you have any further questions or require any additional assistance, please don't hesitate to get in touch with our customer service team.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Chelsea Supplies

Dear Mr Wood,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 1 van de 5 sterren

Not stating that you won’t deliver…

Not stating that you won’t deliver nationally before proceeding to checkout is ridiculous. I shouldn’t pay for my order and expect a 3-5 working day lead time only to be asked for an additional £150 to receive my order

22 juni 2026
Logo Chelsea Supplies

Antwoord van Chelsea Supplies

Hi Daniel,

We're very sorry for the frustration and disappointment caused by your experience.

Our own delivery fleet covers a large proportion of the UK. However, due to the remote nature of your delivery location, we were unable to service your address using our own vehicles and had to arrange a specialist third-party courier. Unfortunately, this resulted in an additional delivery charge, which we appreciate was unexpected.

As soon as we identified the issue, we contacted you to explain the situation and discuss the available options. We completely understand that this was not the experience you were expecting, and we sincerely apologise for any inconvenience caused.

We have taken your feedback on board and have since reviewed our delivery process with our logistics team. We have introduced additional arrangements to extend the coverage of our in-house delivery service into more rural and remote areas, while also ensuring customers are made aware of any location-specific delivery requirements as early as possible. We hope these improvements will help prevent similar issues for future customers.

We value all customer feedback, as it helps us improve both our service and our communication. Thank you again for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Great product easy to fit

Great product easy to fit . Delivery quicker than expected delivery driver very friendly and helpful.

22 juni 2026
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Antwoord van Chelsea Supplies

Dear Kevin,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Good experience

The website was easy to use to check the radiator capacity I needed and to order the radiator. It was delivered on schedule.

19 juni 2026
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Antwoord van Chelsea Supplies

Dear Xanda,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

Ordered were very good…

Ordered and delivery were very good even though the delivery driver was 3 hours late but rads were just as advertised

19 juni 2026
Review zonder uitnodiging
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Antwoord van Chelsea Supplies

Dear Helen,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Beoordeeld met 5 van de 5 sterren

My experience of Chelsea supplies was…

My experience of Chelsea supplies was excellent. The order was placed with no problems and it arrived exactly when they said it was. An overall excellent service. Would recommend and definitely use again.a very happy and satisfied customer.

5 juni 2026
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Antwoord van Chelsea Supplies

Dear Melloney,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

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