CHISELL Reviews 

632
TrustScore 4 uit 5

4,2

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Beoordeeld met 1 van de 5 sterren

This company has been stealing money from me for over 3 months. There is nothing charming about their customer support team, as they never respond to messages. I never consented to them auto-debiting... Toon meer

Beoordeeld met 5 van de 5 sterren

Top product between jawline improvement products, good resistance, good level of training (i'm currently using regular bite and tough bite). The regular bite broke after 10 months, but they have a... Toon meer

Beoordeeld met 5 van de 5 sterren

They come in a great box in three levels to build up to. Great packaging and the smaller compartments are really helpful for keeping them clean and close by. Shipping was super fast and communication... Toon meer

Beoordeeld met 5 van de 5 sterren

They really do work, but keep in mind they also break every 6-7 months. They offer free replacements if it's within the year, you just cover shipping which is around 10 euros. It's still worth it... Toon meer

Bedrijfsgegevens

  1. Fitnesswinkel

Geschreven door het bedrijf

Develop a masculine chiseled jawline by training your jaw muscles. CHISELL is a game-changing tool to advance facial beauty for men.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

632 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,2

Alle reviews

(632)

39 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Haven't gotten any information regarding my order

I made an order a few weeks ago. I still haven't received any sort of order confirmation or tracking code or anything. And while that is my main problem I'd also like complain about the cheap and dirty way in which the site got me to spend another 30$ by supposedly giving me a free product. The small letters did say I'd have to pay shipping, but why would shipping be 30$, it wasn't that much for the actual order. And as soon as I clicked on it I couldn't cancel it. Sure, technically it wasn't theft but come on, how do you expect people to trust your company when you use strategies like that to rip off people? In any case, I already paid for it, so I want my product!

16 april 2022
Review zonder uitnodiging
Logo CHISELL

Antwoord van CHISELL

Hello,

We appreciate your feedback.
Order confirmation usually arrives within 24hours from the time the order was placed, in some cases, it can go to your spam/junk mail. We are happy to resend it if a customer informs about not receiving their order confirmation.
We had responded to your ticket with your tracking number.

We're sorry to hear you did not get the best experience in our website. Rest assured we are looking for ways to improve it for better customer experience!

Beoordeeld met 1 van de 5 sterren

poor quality, not durable, waste of money

Unfortunately the product tore very shortly after purchase. The company sent a replacement which tore even quicker than the first and refused to provide a refund. They also refused to send me a stronger Chisel unless I paid more. The company has terrible reviews all over social media with customers having the same experience as mine.

29 maart 2022
Beoordeeld met 5 van de 5 sterren

Amazing brand and great products!

Well, as probably everybody else, I was a bit sceptical about ordering something on the internet and without many reviews (that was last year). And as far as I can tell now, I've had mostly great experience. First off, their costumer service is fantastic. They are so kind and they are willing to help you in every situation, explain if you ask something, workouts, problems with shipping, replacement policy. No worries, they are there for you. Second, Chisell, as a product, I personally used 2.0 light bite and honestly as a female who had never trained her jaw before haha it was kinda tight at the beginning. But after two weeks you get used to it. And after one month you can see more defined jawline and what really surprised me was that when I stopped training, the results stayed longer than a thought they would (about two months). So yeah, it does the job, but you should know that you can't expect I don't know what, if you don't have it naturally. And it's durable, you can't break it that easily ;) All in all, the desicion was right and liked the look. And never forget to stretch after workout ✌️

25 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The product is working great

The product is working great. I’ve seen results in a little over a week. Even after damaging they offer free replacements. Great product. Highly reccomend over the other competition which aren’t as good for you.

18 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Company, the Best Customer Service!

Amazing company and the best customer service I have ever seen! I really loved the Chisell 2.0 light bites that I had. They were a great way to do my jaw exercises and I was amazed by the results that I had. Using my chisells several times a week brought a clear and improved change to my face, including better defining my jawline. After talking to Olga, who is an amazing customer service rep, they're about to send me a new pair, after the promised time for replacement, since mine broke after slightly more than a year of usage.

Chisell is a great and trustworthy company that believes in the product and is extremely friendly to their customers!

14 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Im rating this business 5 stars in…

Im rating this business 5 stars in because after a long time trying to get my new chisell because my old one broke i passed alot of emails and i was super close to give a 1star and bad "with out saying it to anyone" there was a person the company called Olga that gaved me the best costumer experience ever supper quick clean really good person that changed the perspective i was creating on my head about the brand and i was actually treated like a human and that is more valuable than gold when talking with a unhappy costumer . The product it self its really good and worth it and specialy when u get nice ppl that try to fix every thing to the extent of what they can actually do in the company so i went from 10 to 100 in happyness after she helped me excellent worker . Its ppl like this thag will keep the company going 100%
Ps: some 1 should promote this person 👌👌

19 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Company !

I really enjoyed working out my face with the Chisell Tough Bites 2.0 !

Training my muscles once or twice a week brought a visible change to my face.

They're about to send me a new pair of Bites even after the promised time for replacement, since mine broke after slightly more than a year of usage.

That's what I call a great company !

30 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It works great

It works great, I can feel my jaw burning. I combine this with falim gum. Just keep up with the consistency.

23 augustus 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

This is exactly what I was looking for!

This is exactly what I was looking for! A product to work out and help define my jawline and face. What a great product and even better customer service! They are very accomodating and attentive. Thank you Olga in customer service! Fast shipping too! THanks again.

20 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic brand and product

I have been extremely happy with my Chisell and I take it with me everywhere I travel. Have seen fantastic results after around four months of use, 5 times per week.

Unfortunately, one of my pieces broke but the customer service team was super friendly and speedy to send me a new pair!

Excellent brand & excellent product.

13 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Buy Chisell!

I have used the low-grade and mid-grade chisell product. It really works well. With consistent, daily use, I could see my jawline becoming more prominent and I could physically touch and feel the results. Many people have noticed. Great product and I definitely recommend it 100%

12 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING Product and Customer Service

I’ve been buying Chisell from Chisell 2.0 Light Bite through their latest Chisell 3.0 tough bite and been constantly using it based on their recommended proper usage. All I can say is that I saw a difference with my jawline before and now. The part where I am impressed the most is their customer service. Even though we only talk through e-mail they still provide professional response and actions. Especially Olga she always resolve my concerns in an instant. Highly recommend this company and their product.

12 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID CHISELL. CONSIDER OTHER CHEAPER ALTERNATIVES

Placed an order on the 13th of July and only received it 9th of August. I was told that the delay was due to Brexit and they are willing to refund the delivery charge. I was asked to remove the case I opened through PayPal before proceeding with the refund. However, despite countless emails I sent to the support team, they have not sent me any update or anything to refund me. The case on Paypal has already been closed so I DO NOT understand why it does take so long for them to process it.

Moreover, the product packaging is not what I expected. The case was not wrapped or protected and the rubbers that you use to chew were not sealed. The case itself looks like it was used by someone else as it does not look fresh out from the factory. I would be terrified to put these in my mouth. Totally a horrendous experience with the price I paid.

Item order: Order #CH7076

9 augustus 2021
Review zonder uitnodiging
Logo CHISELL

Antwoord van CHISELL

Hello Mark,

We are very sorry that we could not deliver the best of experiences to you.

Let me answer all of these concerns.

The delays in shipping are out of question. Quite a few clients ordering in that time frame experienced delays which we solved within a month.

I can see that a lot of dominos fell here and it seemed like the worst experience ever. The delays in response are not usual. Our average response time is currently 24 hours. What you experienced was an outlier.

About the wrapping of tabs. We do not wrap the product in plastic as this is simply a waste that will pollute the environment. All products are coming out of sterile conditions from our factories and go straight into packaging and shipping. We recommend that everyone washes their tabs before placing them in the mouth regardless of whether the product was wrapped in plastic or not. This is just proper hygiene standards.

All in all, a lot of outliers hit at the same time, and that is why you have been fully refunded for this experience.

Apologies from the team, we will do better in the areas we can.

Regards,
Dmitry

Beoordeeld met 1 van de 5 sterren

Great workout but broke in a few weeks

Great workout but broke in a few weeks I called for a replacement they got back right away and sent one but it’s been 2 weeks so all the gains I have gotten from working out will just go away every time I have to replace it. You will never get chiseled jaw with this replacement takes to long.

8 augustus 2021
Review zonder uitnodiging
Logo CHISELL

Antwoord van CHISELL

Hello,

It is unfortunate that you were not able to get the best of experiences with our product.

The product was designed with durability as priority and yet there is no food grade material strong enough to battle the human jaw yet.

Our product lasts anywhere from 2-4 months for an average user before the first signs of breakage are visible.

Some people, like yourself, are able to chew through the material much faster. For such folks we started the unlimited replacement program. And you are absolutely right, if your breakage is way too fast - you will not be able to consistently exercise with our tabs as the replacements will take longer to arrive to you.

We do however offer solutions for that as well where you can variate your chewing technique to make the product last longer.

Thank you for providing such feedback. We urge the whole jaw training community to think of ways such products can be improved to become completely indestructible.

Regards,
Dmitry

Beoordeeld met 4 van de 5 sterren

Best you’ll ever find, but…

The product works so good best you’ll ever find. They figured out how to target the specific muscle that pops. The squeeze and contraction you get is phenomenal, and the workout is experience is really comfortable. The only problem is it lasts for about 5 days then completely breaks. I’m not sure how they intend to fix it but for now you have to request new ones every week. But! They make up for it in there really god customer service where they are willing to replace it for free and free shipping so that’s a really redeeming quality.

28 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY! WILL MESS UP YOUR JAW

I have been using this product for 4 weeks. Sticking to the workout plan that they gave us. This product has caused my wisdom tooth to twist and become impacted into my other teeth. It is now infected has I have to get an extraction. Recommend not buying this product at all it will mess up your jaw and teeth!

27 juli 2021
Review zonder uitnodiging
Logo CHISELL

Antwoord van CHISELL

Hello,

We are sorry that you did not have a great experience with CHISELL. As we state in the packaging and on the website - please avoid using such products in cases of problems with teeth and jaw joints.

The product works well for those who have healthy jaws and teeth. Having pre-existing damage or other teeth problems will likely worsen your condition.

The logic is the same as with any other exercise. Let’s say you have problems with your knees. You decide to start running daily - your knees start feeling worse and worse. Apply the same logic to CHISELL and you have your answer.

Meanwhile, when you contacted us directly, we refunded your order in full.

We will be taking measures to make sure our warnings are well understood by the potential clients so that others can avoid this type of experience.

Thank you for the provided feedback.

Regards,
Dmitry

Beoordeeld met 1 van de 5 sterren

Split in half by day 3...twice

I ordered the regular bite 2.0 and after 2 days of use, a split formed down the middle of both pieces. By day 3, they both split in half. Big disappointment considering how much I paid. Months later, I thought I'd give them one more chance, so I ordered the regular bite 3.0, assuming that they made improvements...I was wrong. I am currently on day 2 of use and both pieces formed a split down the middle. I guarantee that by tomorrow, they will be split in 2, just like the last order. DO NOT BUY THESE ITEMS, It is a waist of money. You are better off chewing some gum. Very disappointed.

23 juli 2021
Review zonder uitnodiging
Logo CHISELL

Antwoord van CHISELL

Hi, thank you for the provided feedback.

We are very sorry we could not provide the top experience for you. Our average breakage time is from 2 to 4 months. Some users with sharper teeth can break the product much faster.

But no worries, we got everyone covered with our unlimited replacement program. You can just fill in a form on the website and we will ship new ones free of charge.

Also if you want some tips for how to make the product last longer - you can approach us via Instagram DMs or email and we will guide you thought this.

Regards,
Dmitry

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