Chupi Jewellery Reviews 

It was a dream to visit the Chupi store in Dublin . I’ve been a huge admirer of the brand for years . I’ve gifted my daughters with rings and was finally able to purchase something for myself . The store is gorgeous, the staff , especially Katie was most helpful and attentive.
Everything about Chupi represents the vision of customer care and service .
Thank you for a great visit .

I knew the brand thx to social media and always thought buying a ring when in Dublin. Yesterday was the day! Spend a night in Dublin before flying back to Swizzy and went to Chupis Jewelery store. Cecilia, was super friendly and helped me find my ring size. I‘ve ordered a black diamond ring and came back the other day to order a second ring as I fell in love with the Chupi pieces - i am broke now but the jewelery is worth it ;-)

Tbh I am not wearing a lot of jewelery. So this is kind of special for me. Cecilia recognized me when I popped in again and organized the details to merge my two orders. I felt welcome and well advised. Would recommend buying in the store not only because of the very nice pieces but because the staff is so friendly and take care of you and your wishes.

I recently got engaged and Cecilia was so patient and helpful and she guided us while selecting my ring which was the 1.5ct Moonlight ring 💍 we totally fell in love with it. It exceeded my expectations for my engagment ring. Cecilia was fantastic. She made the whole experience so exciting and fun....i have already booked an appointment with Cecilia to pick my wedding band... ❤ thanks again Cecilia

We went to look for a number of rings which my partner had emailed ahead to give them the details. Isabel had them to hand when arrived and nothing was too much trouble when asked to try on alternative wedding bands. It was a pretty easy decision once saw the rings on my finger! Chupi rings as beautiful as they look on Instagram! Only thing I would say on the experience, is it would be nice to have another seating area- when spending so much on jewellery you don’t necessarily want to feel rushed by standing and think the appointment before us had over run which had knock on effect to us initially.

Isabel went the extra mile to calculate the tax as we had travelled from UK. This enabled us to go away for a cocktail and come back on reflection to say we wanted to collect in person - definitely worth anyone coming from UK to consider. Since then, we have received good email updates on progress of rings and can’t wait to collect all in person.

Great service from Chupi, my online order was dealt with by Isabel, with great efficiency and warmth. My beautiful Hawthorn Twig ring arrived well before the estimated date and is everything I could have wished for, well done 👏

Cecilia at Chupi was wonderful to work with during our visit. She was knowledgeable, friendly, and extremely personable. She was able to help my Mom and I find rings for our memorable trip. Would definitely visit again. Thank you Cecilia!

I had a great appointment with Cecilia for an engagement ring last weekend. She was so lovely and helpful when choosing my ring, and so accommodating and friendly with our baby during the appointment. It was completely relaxed and it was nice to feel special while there. I was so delighted I left with the ring of my dreams!

I picked out a ruby Lucky Star pendant for a best friend for her birthday. The Chupi team were so wonderful in helping me pick out the perfect dark red charm for her. They kindly sent me photos of the different charms so we could find just the right color. Thank you so much for all of your help! ❤️

I fell in love with Chupi jewellery when I came across the brand a few years ago and always knew I wanted my first Chupi piece to mark a special moment in my life. I had the best experience from the moment I contacted Chupi to book an appointment right through to visiting the store to choose the perfect engagement and wedding ring. Thank you to Cecilia for all her help and for making such a special moment in our lives even more memorable. I can't wait to mark more moments with Chupi in the future.

I purchased the North Star neclace which is very much marketed as an heirloom piece . Unfortunately the chain broke.. When I went to the store to see if it could be repaired I was advised this was not an option but I could replace the chain at a cost of 180 euro . This is so disappointing as if it’s meant to be jewellery for life then don’t t use soft gold chains that The store then does not recommend can be repaired. Of note my local jeweller repaired it for 20 euro however it has since snapped in another place, It seems to be just a lip service marketing campaign when it comes to the heirloom description of their jewellery and leaves me no confidence in the quality of the jewellery of their customer service. I suspect they know that there was an ongoing issue with the chain used as they have since replaced it with a different style!

Monica's customer service was excellent when I was having issues with my order delivery. The issues were entirely DHL Canada's fault, but Monica was great in following up on her end to see if there was anything further that could be done. Most importantly, my beautiful diamond Claddagh arrived safe and sound. Truly the most beautiful Claddagh I have ever seen or owned.

I am really happy with the support that Monica gave me and managing the delivery. She was very supportive and helpful and it was a pleasure to deal with Chupi, I definitely will use Chupi again.
Thanks Monica.

I've just purchased my 5th ring with chupi today, with Cecelia, who arranged to call me after I emailed with a question about ring sizing after having a baby. She was so lovely, as everyone in Chupi always is. Also, very helpful, full of advice and great communication and professionalism. The rings are beautiful and I can't wait to get my next ring. Highly recommend.

Chloe was fantastic! From the moment we walked in she was so welcoming, helpful, and took the time to walk us through the jewelry and the history. We truly had a lovely experience and left with some beautiful purchases. A memorable experience for us!

Our experience at Chupi was fantastic from the first moment. We met Chupi early on and worked with Kim to get the perfect ring. The staff truly go above and beyond! I cannot recommend if highly enough.

I had a fantastic experience purchasing my first piece from Chupi, with the help of Cecilia. I have admired the jewellery for years and knew I wanted my first piece to have a special meaning. After my best friend became unwell recently, I had an idea to get us both the same piece of jewellery so that we would always have a reminder of each other. Unfortunately, she passed away very suddenly and I didn't get the chance to share this with her. To honour her legacy, Cecilia helped me pick a ring that I can wear as a reminder of her beautiful soul and I can't thank her enough for her empathy and warmth during my visit. I would thoroughly recommend.

I was visiting Dublin and happened to walk into Chupi to look for a wedding band. The sales associates were very kind and patient. I ordered my ring on the spot and was told it would take 4-6 weeks to arrive. It arrived exactly 4 weeks after I ordered it which is impressive since it was made to order and shipped internationally. I also reached out to the customer service team to ask for it to be engraved and it did not take any extra time! I would highly recommend Chupi, everyone I interacted with was very kind and knowledgeable.

I had the most amazing experience in the Chupi store today with Cecilia. I was looking to buy myself a special ring for a significant life moment and Cecilia couldn’t have been more helpful and patient. I had no clue what I wanted to go for and I tried on so many different styles and Cecilia guided me through every option giving me a bit of the back story behind the rings too. I left with not one but two amazing rings and an experience that I will never forget. I bought my first chupi piece 5 years ago, my experience then was just as amazing as it was today and it’s wonderful to see a company maintaining that level of experience over the years. The new store is fabulous as well it felt like such a treat.

For our anniversary my husband bought me the necklace with the 3 stones symbolising 3 stars with has sentimental value for us. I really like the fact that the chain has option of 3 different lengths. I have to mention Sadhbh who I met in store and had such a warm and helpful chat with and then follow up emails. She is a real asset to the team in Chupi. The presentation of the necklace was just lovely. I am looking forward to wearing my necklace.

Myself and my fiance attended chupi last Sunday 8th September 2024 as we had an appointment booked to have our engagement ring resized and to view wedding rings. We were running an hour late and panicking a little. We were met by Sadbhb at reception and she put us at ease straight away as she was very professional, calm and friendly. Sadbhb had great knowledge of the Chupi collection and we had chosen our wedding rings with great ease due to Sadbhbs guidance. She also resized our emerald engagement ring to perfection, as I had chosen one a little on the large side. I highly recommend anyone looking for a beautiful and affordable engagement/wedding ring to look at Chupi first! Great work Sadbhb and thank you again.

Mel and Rich