Do not purchase anything from this company. I received the wrong product plus it was damaged. After multiple emails with pictures from their site proving I received the wrong product and picture of th... Toon meer
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Lees wat reviewers zeggen
No return Policy allows them to basically not care what they send you. Ordered 2 T Shirts, color didn't match what they had posted on website. Their excuse was color looks different in lighting and... Toon meer
Cao TRuc Quynh employees were sympathetic to my problem. To my surprise, they immediately emailed me back. Then they worked tirelessly to assure the canvas picture I order would arrive before Chri... Toon meer
Bedrijf heeft geantwoord
We are an art publisher representing over 60 artists. This website uses artists' images without permission. We have contacted them multiple times but they don't respond and have not complied with ou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our products are a source of faith, hope and love with Jesus. We exist on a mission to use beautiful "Print-On-Demand" designs about God to bring people with similar interests and souls together.
Contactgegevens
12338 Ferris Creek Ln Dallas, 75243, Texas, Verenigde Staten
- support@ciaocustom.com
- ciaocustom.com
1,7
Zeer slecht
25 reviews
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They have the best customer service I…
They have the best customer service I have ever dealt with. Our order started out to be mistaken and they did everything to make it right and they were happy to help throughout the whole shopping experience we had with them. By far they have the best customer service!
18 november 2022
Review zonder uitnodiging
Antwoord van ciaocustom.com
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Poor Service
This company hides bad products through poor chat services and even poorer Customer Service and return policies. In the end I was forced to eat the total cost even though I explained I would return the product as there was no physical damage — it simply was a poor quality print and looked horrendous in our living space . The reason I feel so cheated was I suspected issues before purchase and tried to use their chat service to clear a few things up - but the person responding clearly did not even understand their product and was just reciting customer service notes which made me feel it was pointless to ask more specific questions// it was at that point I made the poor decision to make a purchase and figured I would be able to return it if there were issues - had I read their policy I would have seen their policy you buy it it’s yours period — but instead of telling me that immediately after my first contact - they strung me along through multiple emails even requiring pictures only in the end to just tell me no returns is their policy— once again I have learned only buy off Amazon always fair always fast and never disappoints in customer service
5 januari 2023
Review zonder uitnodiging
Antwoord van ciaocustom.com
Hi Daniel, thank you for your review and we are so sorry to hear that you are not happy with your order. However, we do not offer exchanges/returns unless it is our fault for sending the wrong-size/ faulty items. You can read our policy here: https://ciaocustom.com/pages/returns-refund-policy. Please understand this matter for us. Thank you!
Beautiful and affordable
So happy with my beautiful and affordable canvas! There was an issue with shipping and the customer service was fast to resolve it and very easy to work with. Would totally recommend!
19 december 2022
Review zonder uitnodiging
Antwoord van ciaocustom.com
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Cao TRuc Quynh The Best of the Best
Cao TRuc Quynh employees were sympathetic to my problem. To my surprise, they immediately emailed me back. Then they worked tirelessly to assure the canvas picture I order would arrive before Christmas. I'm simply amazed to have been treated like royalty.
Carol Moore
15 december 2022
Review zonder uitnodiging
Antwoord van ciaocustom.com
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Quality canvas printing & customer service
Purchased a picture and once received didn’t like the picture. They went well out of their way to ensure I was happy with my purchase. In the end I switched to a new picture and they sent that to me as a replacement. Quality of the canvas and printing looks great. I would buy from them again.
6 juni 2022
Review zonder uitnodiging
Antwoord van ciaocustom.com
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
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