Cielo Jewellers Reviews 

38
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've been buying Rolex watches for the last 20 years, finally got to a point where I could get the one i've always dreamed of, I'm super picky and my expectations are always very high. All I can say i... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using Cielo since 2024 when a friend recommended them to me and since then I’ve not been elsewhere. Aaron and Shay are extremely helpful and knowledgeable, whilst always willing to help wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aaron was very helpful with sourcing the watches we wanted and at unbeatable prices, travelled from Kent but was worth the travel. A good honest and trust worthy family run business don’t sleep on the... Toon meer

Beoordeeld met 5 van de 5 sterren

Cielo purchased my Rolex from me, I dealt with both Aaron and Shay who were very professional, trustworthy and very knowledgeable. Their offer was fair and they paid me exactly when they said... Toon meer

Bedrijfsgegevens

  1. Horlogerie
  2. Sieradenwinkel

Geschreven door het bedrijf

Welcome to Cielo Jewellers, Birmingham's home for luxury Swiss timepieces and bespoke diamond jewellery. Based in West Bromwich and serving clients across the West Midlands and beyond, we specialise in buying and selling the finest Swiss watches including Rolex, Patek Philippe and Audemars Piguet, alongside handcrafted diamond jewellery designed to your exact vision. Established in 1978 by third generation jewellers, that heritage shapes everything we do. We understand that adding to a collection or commissioning a bespoke piece is a deeply personal decision, and we take the time to get it right from every angle. As proud members of the National Association of Jewellers, you can buy and sell with complete confidence knowing you are in experienced, trusted hands. Our stock is available to browse in our West Bromwich, Birmingham showroom as well as online, with watches listed on Chrono24 and our latest arrivals showcased on Instagram. Whether you are looking to invest in a rare timepiece, sell a watch from your collection, or bring a jewellery concept to life in gold and diamonds, we are here to make it happen. Visit us in store or get in touch directly and let us find exactly what you are looking for.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

38 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(38)

11 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I've been buying Rolex watches for the…

I've been buying Rolex watches for the last 20 years, finally got to a point where I could get the one i've always dreamed of, I'm super picky and my expectations are always very high. All I can say is that I will never buy a watch from anywhere else, the customer service is excellent, they are super polite and went above and beyond my expectations I'm just sorry I couldn't give you 6 stars... Loving the watch guys and will definitely see you again soon

5 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply the best

I have worked with the guys from Cielo jewellers on multiple occasions. The service is always first class, the selection is always great and payments when selling items have been fast.

27 mei 2026
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thanks so much, this really means a lot. It's great working with you each time. Good to hear that when you've sold watches to us it's been smooth and quick too, that's exactly how we like it to be. Looking forward to helping with the next one!

Beoordeeld met 5 van de 5 sterren

The only jewellers I use - Cielo Jewellers

I cannot recommend Cielo Jewellers highly enough. From start to finish, the level of personal service was exceptional. The team genuinely takes the time to understand exactly what you’re looking for and makes the whole experience feel special and effortless.

The quality of their products is outstanding, and what really sets them apart is their bespoke service. They can create truly unique, one-of-a-kind pieces tailored to your individual vision, resulting in jewellery that is both beautiful and deeply personal.

If you’re looking for expert craftsmanship, attention to detail, and a jeweller that goes above and beyond for its customers, Cielo Jewellers is the place to go.

6 juni 2026
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thanks so much for your review, it really means a lot. We love taking the time to get things right for you and creating something truly personal is always our favourite part. Thanks for trusting us with your jewellery, and we can't wait to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Excellent customer experience and…

Excellent customer experience and fantastic product design. Would highly recommend.

23 februari 2026
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thank you Richard, so glad you had a great experience with us and love your custom-made jewellery! Reviews like this mean everything to the team. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Very professional service

Very professional service when designing and creating an engagement ring. Followed by excellent service making sure the ring was the perfect size. Since then have bought both wedding rings and other jewellery and all have been of the best quality.

28 augustus 2025
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Wow, what a journey it’s been with you! From designing your engagement ring to your wedding rings and beyond, it means the world to us to have been part of such special moments. We’re so glad everything has been to the highest standard and we look forward to seeing you again soon ✨

Beoordeeld met 5 van de 5 sterren

Great experience

Welcoming, friendly and professional Staff. Great service and lovely store.

6 juni 2026
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thank you for your kind words Alex. We appreciate your feedback and glad you enjoyed the service you received - we look forward to welcoming you back!

Beoordeeld met 5 van de 5 sterren

Sold a watch to this jeweller

Sold a watch to this jeweller, the process was seamless and professional from start to finish. No hassle, just efficient communication and a smooth deal. Highly recommend them if you want things done right.

16 januari 2026
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Really appreciate you taking the time to leave a review Pritpal! We are glad selling your watch with us was a smooth experience. We always want the process to feel easy and transparent. See you soon!

Beoordeeld met 5 van de 5 sterren

Exceptional

Aaron and Shay are both highly knowledgeable and are quick to understand my needs and make recommendations based upon them. I would highly recommend them for your watch or jewellery needs.

1 juni 2026
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thank you for the kind words, it genuinely means a lot to the whole team here at Cielo! We work hard to make every visit a great one and it is brilliant to hear it shows. Hope to see you back soon!

Beoordeeld met 5 van de 5 sterren

Beautiful range

Beautiful range! The team is personable and super helpful. Recommend!

16 mei 2026
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thank you for the kind words! Glad you enjoyed our range of jewellery and service. Hope to see you back soon!

Beoordeeld met 5 van de 5 sterren

Great family run businesses

Great family run businesses, honest and trustworthy!
Highly recommend if your buying or selling 5⭐️

7 juni 2025
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thank you so much Chris! Really pleased you are happy with your new watch. We loved helping you find your perfect new timepiece. Enjoy wearing it and we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Exceptional service all the time.

I have been using Cielo since 2024 when a friend recommended them to me and since then I’ve not been elsewhere. Aaron and Shay are extremely helpful and knowledgeable, whilst always willing to help with any sourcing or watch queries I have. Exceptional service all the time - highly recommend!

5 juni 2026
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thank you Simon, it really means a lot to us! We are so pleased you are happy with your new watch and that you had a great experience with us. We always want you to feel well looked after at Cielo Jewellers and it is brilliant to hear that came through. Enjoy wearing your new watches and we cannot wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

The best jewellers around!

absolutely fell in love with a bespoke design that created by Cielo Jewellers, Shay and Aaron both were super helpful, they helped stay within my budget whilst also ensuring I have the best quality! very informative throughout the process of whilst having our gorgeous rings created, super responsive to any queries we had, would defo recommend Cielo Jewellers to be a part of your wedding journey!

28 februari 2025
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thank you so much Asma! We are absolutely over the moon you love your new Diamond Rings and proud to be part of your wedding journey. We hope you treasure it for years to come and we would love to see you back at Cielo Jewellers again soon!

Beoordeeld met 5 van de 5 sterren

Cielo and the eye catching Watches!

Spotted Cielo and the eye catching posts on Instagram, having chatted with Shay for a week to so about a fantastic Rolex DJ ( mint green dial) 41mm he had advertised, very knowledgeable family run business, great service and made to feel very welcome, will be definitely using Shay again for future purchases!.

14 februari 2025
Review zonder uitnodiging
Logo Cielo Jewellers

Antwoord van Cielo Jewellers

Thank you so much Craig! Really pleased you’re happy with your new Rolex DateJust 41mm. We love helping you find the perfect luxury timepiece and the Mint Green Dial is truly stunning! We are glad to hear you enjoyed the service from us at Cielo. Enjoy wearing it and hope to see you again in the near future!

Beoordeeld met 5 van de 5 sterren

5 Star Service

Shay managed to source me a new Rolex watch that I've been interested in for some time. His knowledge of watches was brilliant and I felt like a really valued customer. The service from start to finish was first class, helpful, friendly he always kept me up to date. I really can't recommend Cielo Jewellers enough, I will be back in the future.

28 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently purchased a Rolex from Cielo…

I recently purchased a Rolex from Cielo Jeweler. The entire experience was exceptional, from the initial consultation to the final handover. I highly recommend Cielo for anyone seeking an authentic luxury watch. Thanks shay for awesome service!

20 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional service.

Exceptional service.
Reliable, professional and very knowledgeable.
Thank you for making the experience so special.
Love my new GMT Master II.
Look forward to dealing with you in the future.

6 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Engagement ring

I recently bought an engagement ring and had a fantastic experience. The staff was knowledgeable and patient, helping me find the perfect ring within my budget. The ring's quality is exceptional, and my fiancée loves it. Highly recommended!

12 juli 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer