CIVIC Financial Services Reviews 

768
•
TrustScore 1.5 uit 5

1,5

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Beoordeeld met 1 van de 5 sterren

high interest of 8 percent to 720 plus credit and they didn't disclose to me on a clause making me pay on loan for two properties that my first paid off property has to pay 120 percent of the princi... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not trust them. They pre approve everyone to get a deposit and pay for an appraisal from a company based in NYC ( Tamarisk Appraisals) matter where in the country you want to fund. They promise... Toon meer

Beoordeeld met 3 van de 5 sterren

Civic kept pushing back the loan and finding more reasons to not close my deal. After many promises to close week after week, I finally closed after 4 months. I feel civic needs to streamline their... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Worst experience I've ever had as an investor. Beware, they created endless headaches for me after constantly pushing back my refinance, month after month. What was supposed to be a 30-day close, is... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beleggingsadvies
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Geschreven door het bedrijf

CIVIC delivers simple, honest, reliable lending for real estate investors. If you’re an experienced investor or a first-time borrower, with CIVIC you can go further.


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1,5

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TrustScore 1.5 uit 5

768 reviews

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1,5

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(768)

1 review in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

The absolute worst hard money lender

The absolute worst hard money lender, I have used quite a few, and I cannot stress enough how terrible they are. They take weeks to get a draw to you, there is no online portal, they charge huge fees. They took over a week just to get a payoff statement to the title company for the sale of the home that was quick close all cash. It took months just to close the loan when they said it would be weeks. DO NOT USE THEM, READ ALL THE PAPERWORK.

29 juli 2021
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Antwoord van CIVIC Financial Services

Hi Kristen, we’ve attempted to identify you using Trustpilot's "Find Reviewer" feature but unfortunately, we have not heard back from you.

“Kirsten Penfold” does not exist in any of our systems which makes investigating your claims quite difficult. Your feedback is very important to us and we would greatly appreciate the opportunity to speak with you in more detail. If you're able to, please reach out to our Director of Customer Experience at 424-336-7911.

Beoordeeld met 1 van de 5 sterren

Unreliable Business Partners

It’d be unfair to criticize any organization today, without a reasonable sense of understanding. This market impacted by COVID-19 is undoubtedly uncharted waters for everyone. During this tumultuous time however, Civic should not be remembered as a leader.

My borrowers and myself are shocked with Civic Financial’s poor reactionary procedures which were put in place during this crisis. Procedures that ultimately mislead their partner brokers and clients when they needed it most.

They were the first of just a few lenders to announce that their lending capacity, would ultimately remain available , throughout-out a market impacted by COVID-19.

I wish I would’ve known the entire truth to such a statement. In the course of a week since the announcement, Civic has completely changed the loan structure in regards to pricing and LTV, for loans that were already underwritten.

I understand increasing the pricing for all new loans going forward, but to alter deals already underwritten and in the process of closing is unacceptable. Civic has let it be known that these changes will be made with no exceptions, even by case to case basis (for repeat clients).

If you have an immediate need for capital during this time. Im implore you to look elsewhere for a reliable and honest lending partner.

25 maart 2020
Review zonder uitnodiging
Logo CIVIC Financial Services

Antwoord van CIVIC Financial Services

Thank you for taking the time to share your experience with us, and we are very sorry to hear your feedback and disappointment. As mentioned in your review, these are undoubtedly uncharted waters for everyone and the current climate has forced many changes in our space, many of which were not planned for.
The COVID-19 outbreak has had a substantial impact in the capital markets, which directly affects our business. During these tumultuous times, we must remain diligent and agile to ensure that our company as a whole will remain in a healthy position so that we can continue to serve our clients. We are doing our best to navigate through these uncertain times, which has required us to take immediate action and make some necessary but very difficult decisions on loans in our pipeline and that we continue to take in as we adjust to this “new normal”.
We, at CIVIC, stand by our claim that our doors remain open and we will continue to lend throughout this hectic market that has been so drastically impacted by COVID-19.

We are sorry for this inconvenience. These difficult, but crucial decisions that affected you were made today to ensure that there is a tomorrow.

We hope that you, your team, and your family are staying healthy and safe through all of this.

Beoordeeld met 5 van de 5 sterren

Closing Investment Property Loan

Our Account Rep, Bijan Tavazoie, has become a trusted partner. Working together on two loans now, and sharing vendor resources. I know he has our best interests at heart, and I will continue recommending his services.

15 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Eli was great

Eli was great, he was very responsive, all Civic staff was also gave me a timely and accurate response, and they were all friendly and professional.

Ermias

4 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

“Exceptional follow up and execution…

“Exceptional follow up and execution skills. Extremely professional, friendly and easy to work with. Quick turn around on everything from pre approvals to funding. 6 Stars to my team!!! They deserve raises and promotions :) Love the Broker portal, it makes the flow of what we do a million times easier so everyone can focus on completing tasks and getting on to new business. Much appreciated and gets easier and better to work with Civic as we grow together. Pamela Kimble, BRE Capital & Investments, LLC

3 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chris & David : my partners at Civic Financials

Chris & David were polite & patient when I did no send info on timely basis. They consistently guided broker & borrower as per Civic lending criteria etc. Over the years, I have developed a good sense of comparative value. Civic Fin is my go-to lender, especially due to exceptional service by Chris Rosas & David.

3 juni 2019
Review zonder uitnodiging

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