CJPerformance Cycles Ltd Reviews 

124
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic service from CJ Performance Bicycles. I bought a bike for my daughters birthday and the whole experience was excellent. There was a slight delay because they spotted an issue with the... Toon meer

Beoordeeld met 5 van de 5 sterren

Great Company, best price for the bike on the internet. Had delivery problems (DPD lost the bike £1700, yikes), but the staff always kept me informed & I received a replacement. The bike was virtually... Toon meer

Beoordeeld met 5 van de 5 sterren

Great price. Quick delivery and good advice when had doubt about size. Newcastle branch wasn’t helpful when called then to ask their advice. Cramlington branch (Brian) was very helpful. Bike is great... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a seat post online. Very competitively priced. Received call within an hour to say it was available in store. Very efficient, knowledgeable and friendly service. Took time to chat about bike m... Toon meer

Bedrijfsgegevens

  1. Fietsenwinkel
  2. Fietsenmaker

Geschreven door het bedrijf

TWO SHOPS. Located in Cramlington, Northumberland & Byker, Newcastle. Bicycles, clothing, accessories & parts. Shimano Service Centre workshops at both shop locations. Fork and suspension servicing on site. Bike Fitting Service.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(124)

25 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic service from CJ Performance

Fantastic service from CJ Performance Bicycles. I bought a bike for my daughters birthday and the whole experience was excellent.

There was a slight delay because they spotted an issue with the original bike before sending it out. Rather than send anything they were not happy with, they waited for a replacement from the factory, Tim contacted me straight away, kept me fully updated, and were very clear about when I could expect delivery.

When the bike arrived, it was in fantastic condition, really well assembled and packed extremely securely. I also called afterwards with a couple of questions about the final assembly at my end, and they were very helpful.

They also gave me a discount and sorted out a kickstand, which I had forgotten to order, with free postage. Overall, they were friendly, professional and very easy to deal with. It felt like they genuinely cared about getting everything right. I would happily recommend them.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I bought some Rapha bib shorts

I bought some Rapha bib shorts. Whilst the price was the best I could find when I ordered them it became apparent that they would not be dispatched for 15 days. This was a bit disappointing but to then be charged £6.99 for the privilege was, in my opinion, outrageous considering the package was a super lightweight pair of shorts. I emailed in to question this but never received a reply. On a positive note the shorts are excellent, which is why they get 3 stars not less.

10 april 2026
Review zonder uitnodiging
Logo CJPerformance Cycles Ltd

Antwoord van CJPerformance Cycles Ltd

Hi Andy, many thanks for the order and the subsequent review.
I can see you placed your order on Sunday 12th April at 6pm. As we were closed we didn't pick this up until 9.30 on the Monday morning. After placing your order I can see you emailed us on 14/4 at 17.12 querying the expected dispatch date of 15 days. My colleague, also called Chris, did actually reply on the same day at 17.40 (we have resent this email to you this afternoon). Chris also confirmed that we didn't have your goods instock, and therefore would need to order them in from the supplier. For goods not in stock from this supplier, A 15 day delay is set as this is generally what it takes for us to receive the goods. With regards to shipping costs £6.99 is currently our standard shipping cost for orders under £100, or free on orders over £100. This is based on next day delivery once shipped, which is the service you received. Again, this was covered within Chris' email reply dated the 14/4.
We are a little surprised to receive a 3 star review in relation to your order. The 15 day delay and £6.99 shipping costs were both clearly visible prior to you placing your order so shouldn't have came as a surprise. This was also confirmed within the email you appear to have unfortunately not received.
Once again, many thanks for the order.
Kind Regards
Chris

Beoordeeld met 5 van de 5 sterren

Great Company

Great Company, best price for the bike on the internet. Had delivery problems (DPD lost the bike £1700, yikes), but the staff always kept me informed & I received a replacement. The bike was virtually set up, just the handle bars to adjust & pedals to fit, it was also well packaged. I highly recommend this company & would absolutely use again.

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Slightly disappointed that the original…

Slightly disappointed that the original package box the balance bike came in was not wrapped up and sent. Having it arrived coverd in brown wrapping tap spoiled the Gift to my daughter for her baby .

8 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I won’t be a returning customer

Potentially this company is very good at face to face sales, and if that is the case they should stick to what they are good at.

The positive, I found the bike my wife wanted and the price was pretty good.

The bad, this company does not appear to believe in pro active communication, I believe if I hadn’t called them the bike would still be in their store.

It took 2 calls to get the delivery process going, and then we have the delivery company who didn’t collect the bike on time and currently have missed the estimated delivery time slot.

Not sure what the bike looks like as it has still not been delivered.

If you are buying online, do so at your own risk.

13 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Probably

Probably, the best seller out in UK 🇬🇧 cannot be more happier with price and service.

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchased a Giant Revolt 0

Purchased a Giant Revolt 0 - all the way through the sales pathway I cannot fault the service or the bike. Without doubt the best bike shop I’ve had the pleasure of shopping in the UK. Thanks Chris, Chris & Chris. Keep up the good work, I think you may have converted a Cannondale fan into a Giant one 👍🏻🚴

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Possibly the best company I have ever dealt with! From start to finish communication was great and the bike arrived well packaged and in perfect condition. Some major delivery hiccups with DPD but Stephen couldnt have been more helpful to ensure that we received the bike in time for my sons birthday. He went over and above and we are very grateful for all his efforts. I wouldnt hesitate to recommend CJ performance cycles to anyone wanting to purchase a bike and would 100% order from them again.

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I recently visited Chris to adjust the…

I recently visited Chris to adjust the seat on my new bike. Although Chris has done bike fittings for me before, I needed to address the discomfort I was experiencing on extended rides due to perineum numbness. I decided to replace the original saddle with one known for comfort, featuring a gap to relieve pressure, but I didn't install it myself since the dimensions were slightly different. Reaching out to Chris was the right decision; he expertly fitted the saddle and even tightened my headset as an added perk. I consistently endorse quality service, and Chris provides exactly that.

10 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent bike fit session

Had an excellent bike fit session at CJ Performance Cycles with Chris. He was incredibly knowledgeable, patient, and took the time to explain every adjustment and the reasoning behind it. The fit made an immediate difference to my comfort and confidence on the bike. Super friendly service and very professional throughout — I couldn’t recommend Chris and CJ Performance Cycles highly enPugh!

2 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely fantastic company

Absolutely fantastic company.
I was searching for a Giant Roam 4. Ordered it on Tuesday evening and it came on Friday morning. All the way from Newcastle to Dorset.
Thank you for a lovely bike.

19 december 2025
Review zonder uitnodiging

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