Claim Flights - Flight Compensation Service Reviews 497

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Świetna obsługa! Odzyskali moje odszkodowanie szybko i bez zbędnych formalności Cały proces odbył się polubownie, bez konieczności angażowania mnie w szczegóły. Pełen profesjonalizm i najlepsza pr... Toon meer

Beoordeeld met 2 van de 5 sterren

Took 6 months, Agnieszka Fanslau was impolite and said "ok go file a complaint then" instead of providing a proper resolution. They do NOT provide documentation of how much they receive. It's quite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Polecam bardzo, szybko i profesjonalnie Sprawę rozstrzygnął sąd Bez żadnych dodatkowych kosztów Konkurencjia odmawiała podjęcia się sprawy.

Beoordeeld met 5 van de 5 sterren

Serdecznie polecam skorzystanie z usług Claim Flights. Odszkodowanie za opóźniony lot wywalczone w ciągu dwóch miesięcy i przekazane na moje konto. Szczerze to nie wierzyłem w powodzenie bo roszczenie... Toon meer

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Vliegmaatschappij
  3. Vliegveld
  4. Vluchtboekingswebsite
  5. Reisbureau

Geschreven door het bedrijf

About ClaimFlights – Your Dedicated Passenger Advocate Airlines have lawyers. Now you do too. ClaimFlights isn't just another automated legal tech app. We are your trusted passenger advocate in the fight for your air passenger rights. We help you enforce your rightful compensation of up to €600 under EU Regulation 261/2004 for flight delays, cancellations, overbookings, or missed connections. We sue where others give up. Airlines often reject legitimate claims, citing "extraordinary circumstances" such as bad weather or technical defects. While other portals often give up or accept cheap vouchers to avoid legal costs, we fight for you. We use our own historical flight databases, advanced weather analysis, and aircraft tracking (ADS-B) to systematically refute airlines' false excuses in court. We are the specialists for difficult cases – even with stubborn low-cost carriers. Keep more of your money: Radical transparency: Many competitors advertise standard fees but hide massive court fees in the fine print, which can cost you up to 50% of your compensation if a case goes to court. ClaimFlights is your price-performance champion. We focus on radical transparency: Fair flat-rate commission (approx. 25%): With us, there are absolutely no hidden court fees, even if we have to sue the airline. Maximum net payout: You keep up to approximately 75% of your money – often €150 to €300 more than with our biggest competitors. 100% no win, no cost: You bear zero financial risk. If we go to court and lose, we cover all legal and court costs. 2 minutes of effort for you. We take care of the rest. Submit your documents once in just 2 minutes. Our cross-border legal team handles all the paperwork – from the initial letter to the airline to the courtroom. You'll never be left in the dark: We guarantee regular status updates on your case. (Forgot your flight number? No problem, our system will find it for you.) Certified security from Germany. Unlike opaque international intermediaries, Claim Flights GmbH is a registered German legal services provider. We guarantee strict GDPR compliance: Your sensitive passport and booking data are safe with us. We are available for our customers regarding flight delay compensation: Central Hotline: +49 (0)228 9293 9029, weekdays from 8 a.m. to 8 p.m.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

497 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Polecam bardzo

Polecam bardzo, szybko i profesjonalnie
Sprawę rozstrzygnął sąd Bez żadnych dodatkowych kosztów Konkurencjia odmawiała podjęcia się sprawy.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Świetna obsługa!

Świetna obsługa!
Odzyskali moje odszkodowanie szybko i bez zbędnych formalności
Cały proces odbył się polubownie, bez konieczności angażowania mnie w szczegóły.
Pełen profesjonalizm i najlepsza prowizja na rynku
Bardziej polecam niż inne firmy!

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Odszkodowanie za opóźniony lot

Sprawa odszkodowania od linii lotniczych została profesjonalnie i rzetelnie załatwiona przez panią Agnieszkę Fanslau. Wysokiej jakości usługi za rozsądną cenę. Dobry kontakt.

13 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cancelled flight

For the compensation process for the flight cancellation, I was assisted by Agnieszka Fanslau. She was helpful and quick to respond to my various requests. I had a great experience.

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I highly recommend!

My questions were always promptly and professionally answered in an extremely timely manner. And, the money was deposited into my account; a seamless transaction!

25 juni 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Shady- you won't receive all your money after 7 month wait

Took 6 months, Agnieszka Fanslau was impolite and said "ok go file a complaint then" instead of providing a proper resolution. They do NOT provide documentation of how much they receive. It's quite suspicious and they give horrendous exchange rates so you lose an additional 5%. So in the end you lose much more of your money. They will not provide any proof of how much they actually receive from the airline. Very shady business

11 januari 2026
Review zonder uitnodiging
Logo Claim Flights - Flight Compensation Service

Antwoord van Claim Flights - Flight Compensation Service

Kimberly. I understand your anger.

The internet exchange rate showed you $523 but you only received $501,86 (you wrote "25% fees would be 450 euros. 450 euros is $523 but I only received $500"). The reason is that on your request we have paid you with paypal and paypal made their normal exchange rate which is less than the inter banking rate. We even paid over the paypal "friends and family" function and covered the 3,99 Euro paypal fee on our expense.

Just to remind you that you have called us an idiot "You’re an idiot" and were harsh with us.

Anyhow we are glad that you have received $501,86 from your flight delay case. Please check out what you would have received on other major flight companies https://claimflights.com/flight-delay/compensation/claim-companies/

We will send you the bank and transfer statement from paypal to your email adress to proof the exchange rate and that we have covered the transfer cost on our expense. We would appreciate if you would re-evaluate the review after reviewing the statements.

Beoordeeld met 5 van de 5 sterren

Flight compensation is easy with Claim Flights

Agnieszka Fanslau from Claim Flights was really helpful and supportive of our case. There was great communication with Agnieszka and she managed to offer us the compensation within the time frame that was specified. We are very happy with the result and would recommend these services to anyone entitled to flight compensation.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful Experience

My experience with this company was wonderful! My consultant, Ms Fanslau, was very helpful and responded quickly to any of my questions. She made the whole process of getting compensation for my canceled flight very easy. I would highly recommend this company!

17 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am pretty impressed with the result

I am pretty impressed with the result. The process seem a bit opaque, the only way to know about the process is emailing the person assigned, and still, they wont provider much info, but as soon as there some news, they Will wirte you back.

In general i am very happy with the service and the supoort provided by Agnieszka. They helped me to claim a compensation for a flight that happened 3 years ago and Iberia was refusing to compensate.
Thank you so much!

2 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend Claim Flights service

In my case the whole process lasted more than 2 years, because as I've been informed, the airline wasn't agree with the compensation and it was necessary to go on court, the process being transfered to a local lawyer.
In this time, I was periodical informed about case status by Ms.Agnieszka Fanslau
and Mr. Kunicki, which were very professional, helpful and responsive.
In the end I received the compensation I wasn't even expecting.
Highly recommend Claim Flights service!

25 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well done!

We had a flight cancelled, which was very inconvenient as we missed some important appointments. Therefore, getting a very fair financial compensation, made possible by Agnieszka, eased the pain, so to speak.

25 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helped me get money back

Helped me get money back that the company (easyjet) was making impossible to receive through their system. It took several months but worked!

15 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All was clear and transparent

All was clear and transparent. I gave them all the info and let them handle it. It took some time (but that is to be expected of course) and all of a sudden, I got an e-mail they received the money for my claim. It was deposited to my account some weeks later! I am absolutely very happy with the service. I tried to handle the claim by myself first, but it just isn't possible to do it by yourself. Thank you Claim Flights for the help!

24 november 2025
Review zonder uitnodiging

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