Excellent customer service, friendly, helpful, knowledgeable and witty. You don’t have to be a total clown to have a sense of humour to help liaise with a customer along with finding the right pur... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
After my daughter having a foot issue we went to Clarks. My daughter is a sensitive soul. We saw Sarah who was amazing. She took her time to measure, get out the shoes she liked, explained what shoe... Toon meer
We had to pop in last minute to grab school shoes for my brother and even without booking an appointment, we were seen to right away and Emily greeted us and was very helpful throughout. She helped us... Toon meer
Recently visited Andover, needed sandals . The only shoe shop Clarks had limited range but the manager & her assistant were so lovely, helpful & went to a great deal of trouble. Such a rarity. And... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
70 High Street, SP10 1NG, Andover, Hampshire, Verenigd Koninkrijk
- 01264337141
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service by Sam at Clark’s…
Excellent service by Sam at Clark’s Andover. Friendly an professional.
First class service
Popped in to get our daughter’s feet measured, Jane looked after us with a first class level of service from start to finish.
An excellent experience, thank you!
Bethan in andover was very helpful in…
Bethan in andover was very helpful in measuring my baby son's feet and suggesting the best shoes for him as a young walker. She even blocked him from running/falling down the stairs whilst I was looking at the different options.
Good looking and comfy
Andover Clarks staff are so helpful, always like going into the shop.
Love the blue shoes, perfect fit and they are very easy to walk in.
Bethan was so helpful when I bought new…
Bethan was so helpful when I bought new school shoes for my 4year old. She was patient, friendly and made him feel at ease despite being super busy!
Brilliant service!
Finn was brilliant with both our boys during their fitting for new school shoes. We had booked an appointment and had said in our notes that our eldest son was autistic. Finn took this into account and we were shown up to the kids section and served by Finn straight away. She was friendly and professional! Great experience, great service!
Great service
Popped in without and appointment and they kindly squeezed us in.
Buying school schools for my daughter and both Bethen and Nicola were fantastic with her. They really took their time to make sure my daughter was happy and that the shoes fitted correctly. Couldn't be happier with the service and highly recommend.
Great service at Andover
I made an appointment for school shoes for three boys at the Andover branch and was served by Ilva. The shop was very busy, but we were seen on time and Ilva was an expert. She was calm, happy and very helpful. Thank you so much.
Great service from Bethan in Andover store
Visited the Andover store. We were immediately greeted by Bethan who gave us great service throughout. She was so helpful fitting my little boy’s first shoes and advising us on which type to go for as he has been walking barefoot over the summer so is quite confident walking despite not having any shoes yet. Bethan was really friendly and also confident in what she was doing. She spoke to both of my children and put them at ease and actually did the fitting accurately. My last few visits to Clarks in other locations have made me doubt if there’s any value in going there vs. other places but my faith has been restored and I’ll definitely go to this store again.
Great customer service, as per! 👍🏼
Bethan was polite when we came to the store. She was thorough with what we needed, very good with my son, very professional throughout our visit.
Great service at Clark’s Andover
We went to Clarks Andover and we were served by ilva, she was great! When she thought the shoes I liked wouldn’t fit, she went out of her way to help us find new ones, she was honestly great and soo nice!
Our school shoe adventure
Our helper at Andover - ilva
was brilliant. Went to so much trouble to find the right fit and the perfect shoe for my very stressed granddaughter.
Great experience,I had no appointment…
Great experience,I had no appointment and got seen near enough straight away ,kids measured and I was out the shop within 30 minutes. ILVA our perfect assistant helped us amazingly.two happy kids and one happy mum Bish bash Bosch
Great service at Clarks Andover
I dread taking my children out for school shoes as it is always a hassle and stressful.
We were warmly greeted by Jane who was very well presented and professional.
We were seen straightaway even though we were early for our appointment.
Jane was very knowledgeable with what shoes would be acceptable at the children’s local school which made the potential choices much less. Jane then measured their feet very quickly and knew what type to go for. We were in and out of the shop within 10 minutes thanks to her knowledge and professional conduct. I cannot recommend Clark’s Andover and Jane highly enough. Thank you!
Ilva from the Andover store was really…
Ilva from the Andover store was really helpfully today when I took my two children in to have their feet measured for new school shoes, we’ve seen her a couple of times now and she’s always super lovely too! Really great experience!
Ilva was extremely helpful and lovely!
Ilva was extremely helpful and lovely!
She was very good, knowledgeable, quick and very good customer service.
She was very good, kind, knowledgeable, quick and very good customer service.
Her NAME IS ILVA
Clarks shoes Andover
Recently visited Andover, needed sandals .
The only shoe shop Clarks had limited range but the manager & her assistant were so lovely, helpful & went to a great deal of trouble. Such a rarity.
Andover like so many of our old market towns very sad, so many empty shops.
A very satisfied customer. Full marks Clarks.
Yearly Shop
Fantastic day out getting new shoes for my husband. The customers service was excellent. Highly recommend going to Andover Clarks
Great experience in Andover
Took my two small children in for shoes today - lovely helpful staff (Katrina and Heather) at Andover who were very kind to the children and found us exactly what we wanted.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







