Excellent service, superb advice and they listened and responded to all of my queries. For me, this has always been the high standard of service I have received in every Clarks store and why I have be... Toon meer
Locatie
Wijzig locatie2/4 Dame Paulet Square, Coopers Square, DE14 1DQ Burton on Trent, Staffordshire, GB
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Lees wat reviewers zeggen
Excellent service as always at Clarks Burton on Trent Staffordshire Staff always so helpful and kind. Thank you especially to Emma B who always displays such professional kindness towards my gran... Toon meer
Clarks has been always a big part of my life since all my shoe wear is from Clarks, ordered online or purchased directly in the Burton on Trent Octagon Centre shop or have it delivered to the shop,... Toon meer
Great service as always from burton on Trent store took my granddaughter in yesterday and Sarah helped us she was fantastic nothing was to much trouble, she listened to what my granddaughter wanted an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
2/4 Dame Paulet Square, Coopers Square, DE14 1DQ, Burton on Trent, Staffordshire, Verenigd Koninkrijk
- 01283517843
4,1
Goed
7 reviews
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Heeft 98% van zijn negatieve reviews beantwoord
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Excellent as usual
Excellent service, superb advice and they listened and responded to all of my queries. For me, this has always been the high standard of service I have received in every Clarks store and why I have been a loyal customer for 27 years. I've owned many pairs of shoes and they have all lasted for years - eventually wearing through the soles due to age. The shoes I've owned have always been comfortable, good looking and hard wearing. I currently own 4 pairs of Clarks shoes and swap between them depending on the occassion.
27 augustus 2025
Served by lizzie
Served by lizzie
Excellent service and very helpful
19 mei 2025
Review zonder uitnodiging
Quick delivery
Quick delivery, easy to return via shop and able to exchanging in shop.Staff helpful and efficient.
13 april 2025
Took my son in to be measured horrible experience and…
Took my son in to be measured and bought a pair of shoes, that was fine. After a few days of him wearing them he said they were rubbing his little toe and he had blisters. Took him back with the shoes just to get them checked, I and my son were treated like something she had just trodden in. She was rude, obnoxious and totally lacking in respect. Had to go elsewhere £50 wasted and treated like total rubbish
5 september 2024
Review zonder uitnodiging
Antwoord van Clarks - Burton on Trent
Without Prejudice
Hi Katy,
Thank you for taking the time to share your experience with us. We're very sorry to hear of your experience in store. This is not how we'd expect your journey to be and is not typical of our normal level.
We would love the opportunity to put this right, so please use the link below to contact our team who will be happy to assist you further.
https://www.clarks.com/en-gb/contact-us
We hope to hear from you again – Deborah
Excellent service as always at Clarks…
Excellent service as always at Clarks Burton on Trent Staffordshire
Staff always so helpful and kind.
Thank you especially to Emma B who always displays such professional kindness towards my grand daughter,
Thank you to all staff at Burton Clark’s especially Emma B
30 juli 2024
Review zonder uitnodiging
Clarks Story with Vicky
Clarks has been always a big part of my life since all my shoe wear is from Clarks, ordered online or purchased directly in the Burton on Trent Octagon Centre shop or have it delivered to the shop, you choose how to get spoiled.
Big thanks to absolutely dedicated Team in Burton who look after us for years.
Special thanks to Vicky, she has amazing Work Ethics and should be seen as an example to all Team Members, I don’t know how is she not a Manager yet. She has most amazing talent to find exactly what a customer needs . Vicky is kind and understanding looking for the best solution. I can not thank her enough for all the dedication to her job, I applaud her for providing the best customer service. If you don’t believe me, go there and ask for Vicky, trust me , you step out of that shop walking on the Cloud x
20 juli 2024
Review zonder uitnodiging
Great service as always from burton on…
Great service as always from burton on Trent store took my granddaughter in yesterday and Sarah helped us she was fantastic nothing was to much trouble, she listened to what my granddaughter wanted and involved her throughout the process. Always walk away happy from this store 🌟
19 mei 2024
Review zonder uitnodiging
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