Clarks - Cameron Toll Reviews 17

I reluctantly purchased two pair of cavasneskers for mt two year old grandson 7days ago.

In the past Clarks sold great shoes
Seems materials veing used now is cheap.

My grandson's new shoes have been worn for less than four days. The Tounge is pulling down causing his foot to slip out of shoe. Extremely disappointed
But not surprised.

Great customer service 1 year old child that usually likes to run around and not stay still. Staff member Ellie was brilliant with her, measuring her feet and sorting the right shoes/trainers we needed.

Sadly our last visit to this store 3 weeks ago left us shocked again...this is no longer a Clarks store, but an affiliated outlet. Very poor children awareness, and I'll never go there again. 15/10/25

What an amazing turn around in 6 months. As foster carers we have spent many £100 in Clarks , Cameron Toll in Edinburgh, and our last visit after Christmas left us appalled. Today visit was delightful. Service and attention second to none. Special offers of secluded shopping for children with special needs, and they also accept the Blue Light discount card.

Wonderful and friendly staff, Yelena was so helpful in finding us a good pair of smart-casual boots! Couldn't have asked for a better experience.

Really helpful and friendly staff. The team really looked after my 4 year old and made him very happy, he usually hates getting his feet measured so this was a relief and really appreciated. See you again.

Very helpful and friendly assistant named Lucas. Always big smile 👍

Excellent service. Nicola and Liam were fantastic.

Sarah, a sales rep, was really helpful despite that I hate Clarks, prices and shoes (but my daughter needed a pair urgently). Lesson, a sales rep CAN made the difference and they should be compensated for that.

Lucas on Cameron Toll at Edinburgh was very friendly, helpfull kind and competent store assistant. Thank you for your service.

Beti

Ellie & Nich gave me great advice and friendly service. I would definitely recommend this shop. Thank you.

Clarks at Cameron Toll opened up early for us as my son has autism and a learning disability. The staff were friendly, accommodating and speedy! Would highly recommend.

Nicola was so good and lovely and helpful and as a parent I am extremely happy. I will definitely come to this store again and I would encourage anyone reading this review to come to Clarks Cameron Toll!
Thank you for all the help :)

Absolute amezing care,professionals of Ledy to help chose great shoes for my child

Great personal service!
Lovely staff. Walking Edinburgh and my feet were hurting. I came here and got a great pair of Clark's walking shoes and saw the purse I have been looking for for a few years. Thank you Nicola!

The customer service from sales assistant Joy was brilliant! Thank you

Staff were very welcoming and helpful. Ellie in particular was very thoughtful in remembering to provide a gift box for an item.

Mhairi - she’s absolutely amazing! Had the patience of a saint and truly made the experience so amazing and stress free! Thank you so much for all your hard work!