Clarks - Colliers Wood Reviews 70

It has been a week since I last visited your Colliers Wood branch and I felt it important to report an incident that left me feeling extremely unsettled.
It was about 12pm when I witnessed who I think was the store manager as I frequently visit the store, speaking harshly to a young sales assistant in front of customers about what I think was them making an incorrect sale. This left me feeling angry and humiliated for the sales assistant who was clearly visibly upset. I found this behaviour abhorrent and totally unacceptable. I hope this managers superiors see this review and swiftly sign her up for a people skills management course as in my opinion this is required. .

Excellent help from Fartun today. I really appreciate her patience.

I came to the store this morning and Iqra the shop assistant attended to me so well. She even helped me take my boot off and put it on because I hurt my finger. She was so amazing. She even ordered me a size up and ordered me the correct size (wide ) even though I didn’t have to tell her. She was very pleasant and helpful.

Best boots I have purchased in a long time. Good quality material and look great with any style of clothing. Most importantly for me they are very comfortable.

Very helpful staff in store, but they didn’t have the correct size. I ordered online, the shoes arrived before the date I expected them so that was great :)

Very efficient and kind, patient and knowledgeable. Highly recommend Smita. Lovely service. Will be returning in the future.

Smita was very helpful and patient with us. Thank you very much

I always have trouble finding shoes to fit. Smita was untiringly helpful in finding sandals for me and I found a lovely pair.

We had a great experience at Clark’s today. Quick, efficient service given by Sinita. Thank you.

The team from Colliers Wood store always helps me find the right footwear for my little boy. Fartun has been our go to person since my little boy was 13 months old and started his love of Clarks shoes. Stephen has been on hand to help when we needed too. Now a 26 month old opinionated toddler, he left the store today with sandals we know he will want to wear thanks to Fartun. Thank you team Colliers Wood 😊

Store is convenient location, free parking. Shop is clean good stock of shoes ect.. staff friendly helpful, Michael has a lovely soft approach always happy to help, thank you

Smita was very helpful when I was in store. My feet are so problematic as they are super narrow:skinny and long. I must’ve tried on 8 pairs of shoes and she was quite patient with me. Thank you for your assistance

Ave, the shop staff member, was efficient and swift. She was most pleasant and we bought shoes straight away yhanks to her, rather than “shop around”. Thank you

Smita helped me to find the perfect fit! Thank you!

I ordered for a shoe online and had to change it twice in store. Micheal was very helpful and patient in assisting me to get what I wanted.

Smita was very helpful

The sales lady, Mrs Smita Patel at Colliers Wood branch was very pleasant, approachable and helpful today in assisting me purchasing a new pair of men's shoes.
The shop was clean and tidy, the staff very friendly and professional, but not too pushy.. Thanks for your assistance..Happy new year. Well done Clarks and thanks to Mrs Patel.

It was fast and the employee was very nice

I am very dissatisfied, I am not happy with my purchase. I was given a par of shoes.one foot new and another displayed which was so faded,it was very obvious.
The order was placed, so I was expecting a pair of new shoes.
I am very disappointed, I needed it for my dad's birthday on Friday.
Very poor service I must say

A great visit to Tandem Centre on 5th November. I was assisted by Smita who was so helpful. She listened to my concerns about fit and comfort of footwear and offered me advice and options. Her priority was customer service rather sales driven. I was given time to make my decisions, service was great.