I had searched high and low for a particular type of shoe without success. Kerry in the Dorking branch was super helpful going above and beyond to attend to my requirements. I left the shop with... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Louise was so helpful when we went in to purchase school shoes for my grandson. She was very pleasant and made us feel welcome.
We went to get my son's shoe measurement for his first school shoes. We was greeted by a lovely lady called Helen, she measured my son's shoe size and brought us a few options. She was so helpful, rea... Toon meer
We were served by Helena for school shoes. From start to finish she was the loveliest lady who was just brilliant with my son who's 5. We struck up conversation and had a laugh while we were there. Th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
119/121 High Street, RH4 1AL, Dorking, Surrey, Verenigd Koninkrijk
- 01306889776
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Louise was so helpful when we went in…
Louise was so helpful when we went in to purchase school shoes for my grandson. She was very pleasant and made us feel welcome.
Great Customer Service
I had searched high and low for a particular type of shoe without success. Kerry in the Dorking branch was super helpful going above and beyond to attend to my requirements.
I left the shop with new shoes in hand.
Friendly staff and great service!
Really helpful and friendly staff
Really helpful and friendly staff, lots of options and good quality shoes.
Was helped by Louise in Clarks Dorking
Was helped by Louise in Clarks Dorking. 10/10 service, kind and very helpful. Thanks!!
We come here regularly
We come here regularly, Great staff , always friendly and helpful.
Shopping for school shoes…
We were shopping for new school shoes for my daughter & looking at many styles for her. We were looked after very well & the assistant Louise looked after us extremely well. Nothing was too much trouble.
Clark’s Dorking
Helena couldn’t have been more helpful today with finding the right school shoes for my son. Helena and Kerry are always so friendly and remember their customers - so it’s nice to always get excellent customer service every time I visit the Dorking store.
Superb service from Louise
Superb service from Louise. I’m one happy Mum. Mission accomplished with Louise’s help!
In store review
We went to get my son's shoe measurement for his first school shoes. We was greeted by a lovely lady called Helen, she measured my son's shoe size and brought us a few options. She was so helpful, really engaged with my son asking him questions about how it looked and felt which was a nice experience for him to feel like he was able to choose. My son's looking forward to wearing his new pair next week.
Helena is fab!
We were served by Helena for school shoes. From start to finish she was the loveliest lady who was just brilliant with my son who's 5. We struck up conversation and had a laugh while we were there. The whole team are always so lovely here, welcoming with a smile and always feel like they go the extra mile to help although.
Helena at Dorking Store!
Helena was amazing with my 18 month old daughter for her first pair of shoes. Friendly and very helpful. Highly recommend.
Great service
Abigail was extremely helpful. Retrieved the shoes I wanted quickly and she was very friendly. Would definitely come back great service
Helena was amazing and gave us really…
Helena was amazing and gave us really good advice, good quality as usual, good service as usual
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







