Clarks - Hammersmith Reviews 75

Today at hammersmith i served by Natalie, She was incredible with her customer service and attention to detail about my needs and preference. Absolutely loved her efforts and I got exactly what I wanted ❤️ ♥️ ❤️

My children are autistic and struggle with staggers let alone getting touched by a stranger. All the staff at Hammersmith Clarks are brilliant and go over and beyond to ensure that my son gets the same opportunities as other children. Fantastic staff especially Natalia

Ordered 4x pairs of shoes on-line 'Click and Collect'. They all arrived promptly in the local Clarks shop. Three pairs were fine and fitted well. I was immediately credited for the pair I didn't want.
The staff couldn't have been more helpful.
Overall a very good experience.
And the shoes? I'm very pleased.

Nassima wonderful and patient customer service. Spent time giving advice in my daughter’s shoes. Great service.

Just wanted to say a big thank you to Amara and her team at the Clarks store in Hammersmith who went above and beyond to be helpful and correct a mistake. Even going past the limitations that they could do to ensure I was sorted out and the service provided was excellent, I would even go as far to say as one of the best experiences I’ve had as a customer. Thank you again and I would recommend anyone to give the Hammersmith store I look if you want great service.

Hammersmith store is great, friendly staff especially Nasima amd Tabish. Great range amd sizes.

Nasima was great ! Really friendly and great with kids 😊

Two staff members were super friendly and helpful. They measured my child’s feet and found suitable shoes for her.

Had a great experience at the Hammersmith store today with the super brilliant Nasima. Thorough and caring throughout.

Nasima (Hammersmith store) provided a brilliant measurement and fitting service for my daughters new school shoes. She was very patient and professional despite us requiring multiple pairs to compare against.
Thanks for a great service!!

Nasima was absolutely amazing , very helpful and attentive. Great service

Great service by the two young men in store today. Polite and helpful. Thank you.

We popped into the Hammersmith branch for school shoes - Amara was patient, knowledgable and gave us plenty of her time to try on shoes for both our children! Excellent service xxx

Friendly team, great shoes, ace manager (Natalie). Top marks!

After purchasing the wrong size for a child that wasn’t with me yesterday, we headed into the store for an exchange - Ammarah was beyond helpful and friendly with the little ones and myself 😊 we left with the perfect fitting pair. Thank you ❤️

I went on the last minute rush for school shoes for my son at the Clark’s Hammersmith Branch 2509 and was attended by Zavion who was friendly and helpful and also the manager Natalia was lovely! Wonderful service!

I had a great experience at Hammersmith store. Excellent service,especially Nasima,she helped me to find the right size. Thanks!

Great experience in store, served by Julie who was attentive, helpful and knowledgeable. Helped to buy my son’s school shoes! Very pleased.

Julie was very helpful and lovely. Thank you!!!

My experience at the Hammersmith Clark’s was absolutely amazing due to a lovely & kind salesperson Nasima she went above & beyond assisting me with the correct size & colour to purchase the new season collection loafers as this is one of the reason…. I’m a returning customer as there are many options with Clark’s when it comes to size fitting & the comfort is truly heavenly with extra cushioning to support soles of feet.