Tinny was excellent at fitting my 2 kids and suggesting styles that would suit their feet (it’s not just as simple as shoe size and width when you have to fit shallow feet and very specific fashion r... Toon meer
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Received such amazing customer service from Roxanna today at Harrow branch, I was just browsing around and wasn’t even planning to purchase anything until Roxanna approached me with her lovely smile a... Toon meer
Friendly, welcoming, professional and competent. And We had a lovely time having a fitting and choosing shoes for our one year old who walked up and down the shop in delight. Thank you Tara and your... Toon meer
The staff here were excellent in terms of their advice on footwear and customer service overall. The most helpful of all the staff was Tinny, she provided a range of footwear that was comfortable and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
Unit 7 St Anns Shopping Centre, HA1 1AS, Harrow, London, Verenigd Koninkrijk
- 02084271023
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Excellent costumer service the staff…
Excellent costumer service the staff very friendly love Clarkes Harrow
Very helpful and pursuasive staff
Very helpful and pursuasive staff - Roxanna was. Tried to to her utmost to help.
Priti was very helpful
Priti was very helpful, supportive and patient. She worked very conscientiously to ensure that I had the comfort and quality that I needed. I was very impressed with all the staff Maridula and Tinny were also very helpful.
The man who served me is very…
The man who served me is very professional he helped me get the correct perfect fit for my shoes. I'm a size 9, but he told me 8 would be perfect fit for me,I didn't believe him at first but he was right. It's good to have someone like him around. His name is Mohamed.
St. Anns Shopping Centre
The staff here were excellent in terms of their advice on footwear and customer service overall. The most helpful of all the staff was Tinny, she provided a range of footwear that was comfortable and in a reasonable price range.
Devan patel served me very happy with…
Devan patel served me very happy with service he gave me definitely recommend
Excellent Customer Service
Excellent Customer Service - in Harrow Branch Executives - IRAAF, DEVAN & BHOOMI.
Priti i am happy with her services
Priti i am happy with her services , great service ,
Excellent service and we are very happy…
Excellent service and we are very happy with Priti services • we loved the services •
Great service
There was a new trainee who was very patient and understanding. Very polite staff and ensured that we selected the right shoe.
Tinny is an excellent member of staff…
Tinny is an excellent member of staff with a great knowledge of products!
Clarks is daring enough to stock…
Clarks is daring enough to stock comfortable shoes made for a variety of feet shapes.
When I visited the St Anns shop, the sales assistant Mariya was helpful and attentative.
She was just a tad too persuasive, or I would have given the shop 5 stars.
Sunt incantata de modelele si comfort.
Sunt incantata de modelele si comfort.
Clarks shoes are really great
Clarks shoes are really great. Mradula was very helpful in getting me the right fit.
Did not want to accept that a defect existed.
Returned defective shoes and was faced with extreme reluctance to deal with the matter appropriately. First claimed that they could not accept the shoes back since I had worn them outside [once]. Eventually identified the design feature causing the discomfort on the basis that "that's all right then". Finally refunded: will never buy clarks shoes again. Not the fault of the branch staff - policies from above.

Antwoord van Clarks - Harrow
Great help with fitting & style
Roxanna was really helpful and knowledgeable. She helped my son find a comfortable, smart pair of shoes for a special occaision, gave great advice & was really nice, too.
Tinny@Harrow
Tinny was excellent at fitting my 2 kids and suggesting styles that would suit their feet (it’s not just as simple as shoe size and width when you have to fit shallow feet and very specific fashion requirements!)
She had lots of experience which was evident when helping us make our decisions and was very thorough with the fittings. Thank you for making a chore into a great experience!
Pooja gave us good customer experience
Pooja gave us good customer experience
Roxana was fantastic
Roxana was fantastic. Very understanding with our children and incredibly helpful.
Roxanna and Ameen at the Harrow store…
Roxanna and Ameen at the Harrow store were amazing with excellent customer service and both showed extreme professional in their role. Would highly recommended the Harrow store.
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