Clarks - Hereford Reviews 120

I recently visited the Hereford Store with my 3 year old who hates having his feet measured and trying on new shoes. We were served by Dee who was fantastic! Not only was she patient and understanding with my son but we managed to measure and fit him for 2 pairs of shoes. Store was welcoming, clean and staff were very friendly.

Dee was a lovely lady extremely helpful and did everything she could to get mum a pair of shoes to suit her needs a very impressed with clarks hereford I would highly recommend them to anyone excellent customer service and staff thank you for making mum's day she is so pleased and grateful to Dee

My 7 yr old son was complaining about his feet hurting, so we went into Hereford store and Holly was extremely helpful, kind and patient as our son struggles with new things. Couldn't recommend her enough.

Dee (Hereford store) was amazing with my two little ones. A first shoe set for one and a measure and check for the other, and managed to find some suitable in the sales! Which is great as with 2 small ones it can be an expensive experience!!

Once again Dee is in my son's words 'amazing' 'lovely'. Dee takes time and has lots of patience to help my son feel calm and comfortable to get the right pair of school shoes. She's an asset to the store

Great service from the manager, Dee, at the Hereford branch. Popped in on a whim and found two pairs of kids boots on the sale rack. Dee organised a home delivery after we couldn’t quite find the right size and was helpful throughout the process offering advice and alternatives... including for myself… but those will have to wait till next month!

The least stressed I have ever been shoe shopping for kids school shoes. Dee was welcoming and friendly, extremely helpful. Nothing was too much trouble. We weren't rushed at all and Dee spoke to my son rather than just to me which he loved.

Dee was so helpful when we came to get our daughters first shoes, nothing was to much effort and she really took her time to find the right style and size that were comfortable for her. Thank you so much!

Excellent service from Dee, very helpful, polite & knowledgeable, highly recommended, 5 stars

Dee , was great with my son who was looking for new shoes whilst wearing splint , and was very knowledgeable and found a suitable pair. Many Thanks

I was served by Dee she was excellent couldn’t have done any more for me. Shoes fit lovely a very enjoyable experience would definitely recommend Clark’s.

Holly was really helpful - measuring and helping try on lots of different shoes for two very young children. Managed to get everything we needed really quickly which was great!

Thanks Dee, Hereford. Very helpful.

We were looking for some school shoes for my daughter and we’re served by Dee in Hereford. She was absolutely incredible at putting my daughter at ease and made the whole experience absolutely wonderful. We will definitely be going back for future shoe purchases for school and beyond!

Busy but well managed and calm shop in Hereford today. Dee helped my son with shoe fitting without drama, can’t ask for more! The shop was tidy and well presented. We know we will always be well treated. Thank you!

Visited the Hereford store and was served by the lovely Dee! A really pleasant experience. Great selection of styles for all. Love my shoes and will definitely be back!

I went into the Hereford store and got served by Dee, she was very helpful with sorting my daughter out with some new school shoes and advised that her current trainers were ok and to come back again to get them checked. It was very nice to see that she was honest and didn’t just want to get me to buy another pair of shoes for the sake of it.

Thank you Dee from the Hereford store!

Visited Clarks in Hereford late Saturday afternoon when you would expect staff to be tired after a busy day. The service I received was exceptional. Dee was so helpful and I came away a very satified customer just before closing time.

I came into the Hereford branch this morning to exchange a pair of school shoes that unfortunately were faulty after 6 weeks. A lady called Dee was very helpful and supportive and helped my daughter choose a replacement pair with no problems at all. Very pleased with the service we received today. Thank you.

Dee was most attentive and helpful. Nothing was too much trouble, resulting in me buying a pair of boots.I would highly recommend .