I popped into Hove store and spoke to Willow and Cove to ask their opinion on the wear of my Cloudstepper flipflops. I had bought them less than a month before and the sole was cracking and going whi... Toon meer
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Lees wat reviewers zeggen
I was helped by Alara and Spencer and they gave me some excellent advice on fit and made some great suggestions that fit my needs. I’ve always struggled with getting a well fitting shoe and they both... Toon meer
Went into George Street, Hove branch. Received excellent service and advice from one of the female shop assistants (a 3rd year student at Sussex Uni). The shoes are good too although they’ve been down... Toon meer
Bought a pair of shoes online for pickup at my local Clark’s shoe shop in George Street, Hove. No sooner had I placed the order, I realised I had forgotten to use a voucher to pay, but had instead pai... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
67 George Street, BN3 3YD, Hove, East Sussex, Verenigd Koninkrijk
- 01273777741
4,3
Uitstekend
7 reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic service from Hove Store
I popped into Hove store and spoke to Willow and Cove to ask their opinion on the wear of my Cloudstepper flipflops. I had bought them less than a month before and the sole was cracking and going white. I told the ladies that I hadn't bought them there was in town and wondered what they thought. They got straight on it, finding my receipt on their computer and finding me a choice of other pairs from their stock room. I could not believe the high standard or their customer service and all done without even having it asked of them and with a smile! A third lady later served me - also cheerfully - and I regret I didn't get her name. I hope these reviews are monitored by Head Office. This kind of customer service is so rare. Thank you Willow, Cove and lovely lady number 3 :-)
8 augustus 2025
Review zonder uitnodiging
Excellent service from Alara and Spencer and…
I was helped by Alara and Spencer and they gave me some excellent advice on fit and made some great suggestions that fit my needs. I’ve always struggled with getting a well fitting shoe and they both helped me find one I was happy with. They’re a credit to your team!
31 juli 2025
Review zonder uitnodiging
Very efficient and fast service
Very efficient and fast service. Great value. Loved by 18month old recipient.
10 december 2024
Friendly and efficient service.
18 november 2024
Great customer service
Went into George Street, Hove branch. Received excellent service and advice from one of the female shop assistants (a 3rd year student at Sussex Uni). The shoes are good too although they’ve been downgraded from brogue style to something else. Still good quality but another example of cost cutting (a masked price increase) that we’re all so fed up with.
7 september 2024
Alara served myself and my 89 yearold…
Alara served myself and my 89 yearold Mum. An absolute credit to the company. Professional, helpful and great customer service.
Thanks
13 augustus 2024
Review zonder uitnodiging
Order mistake swiftly resolved
Bought a pair of shoes online for pickup at my local Clark’s shoe shop in George Street, Hove. No sooner had I placed the order, I realised I had forgotten to use a voucher to pay, but had instead paid by card. On collecting the shoes I explained my mistake to the assistant, who informed the manager of what had happened. A few minutes later, and the odd refund, resale, and all was put right. Thank you so much Martina for all your help. Absolutely fantastic service.
5 april 2024
Review zonder uitnodiging
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