Clarks - Leamington Spa Reviews 57

Avoid Clarks on the Shires, Leamington Spa. We bought my 8 year old daughter’s school shoes from here and they were worn out in 3 months. We then had to deal with the exceptionally rude and unpleasant manager Julie. She said a screenshot from my internet banking, with no personal data, was a GDPR issue. Clarks need to train their staff on GDPR. They also need to get rid of Julie. Do not shop at this store unless you like shoes that wear out and to be spoken to like you’re something Julie has stepped in.

I visited Clark’s for a new pair of school shoes for my son. Shanice was incredibly approachable , friendly and helpful. This was probably my quickest visit to Clark’s in a long time. Shanice gave great customer care and communication was great. Thank you Shanice for making the trip to Clarks a painless one.

I was shopping at Clark’s in Leamington Spa for shoes for my two granddaughters. Barinder served us very professionally with a great deal of care. Both girls were delighted with their trainers. A very good experience. Thank you

We visited the store to get shoes for my 14 year old son. Barinder was very helpful and had some good suggestions to ensure a good fit. He was also very kind checking the fit for new boots for me!

Barinder was so helpful helping with our sons foot measurement and advising us which shoes would be best for him. Barinder checked the fit of the shoe on our sons feet very thoroughly. We had all confidence in him and would definitely return to the store to see Barinder again.
Many thanks.

Amazing service by ruby. Lovely helpful lady.

Clarks-Leamington Spa.
Excellent service yesterday from Barbinder. He was so patient and helpful with my 93 year dad. Nothing was too much trouble, he was a joy and a reminder that going to a store is the best option. Mums turn next! Thank you.

Two staff in store, one finished serving a customer as we arrived. The other staff member was doing a job at the counter. Neither staff member acknowledged us in the store even though there were no other customers. My daughter found a shoe to try on, but needed the matching shoe. Neither staff member were interested in helping they just stood at the desk talking amongst themselves. Went to the desk to ask for help, told they were both busy. A man came into the shop for an order, he was served. I still waited. I asked again for help, explaining I’d been waiting. Eventually one of the staff decided she would go very reluctantly to get the matching shoe. She came back threw the shoes in the box at my daughter and stormed off. No customer service at all! Shocking behaviour from staff. Both had a very off handed manner, couldn’t be bothered to help. No questions about what we were looking for or suggesting other options she could try etc. I just gave up! Clearly not interested in selling their product!

Leamington Spa

Excellent service as ever. Barinder took care when measuring my daughter's feet and offered options we hadn't considered, much to my daughter's delight. The service was friendly and professional.

We had an excellent shopping experience with Barinder today. He was highly professional, very knowledgeable, and both diligent and patient in helping us to find two pairs of shoes for our daughter. Thank you for your care and attention to detail - we’ll definitely be back.

We were served recently by Barinder in the Leamington Spa retail park branch.

Barinder was great with my children, extremely knowledgeable and gave great advice.

He is a real credit to the store and the company.

Kellie at the Leamington Shires shop was absolutely brilliant! She went above and beyond to help me find the perfect boots. I must have tried on ten pairs of shoes, and she was super helpful, friendly, and cheerful the entire time. She was so helpful that I left with two pairs! I absolutely loved the service I received today and every visit at this Clark’s location. Thank you, Kellie!

I never leave reviews but Barinder deserves it. He went above and beyond to provide an outstanding customer service, even though we turned up just as the store was closing. I would totally understand if I felt rushed but it was the opposite experience so thank you, Barinder! How lucky is Clarks to have you... I'm also quite happy with the quality of the boots I bought.

Had a great shopping experience at the Shires Retail Park store, Leamington Spa. Barinder really took the time to find me the right shoes with the best fit. Thank you!

I had an excellent experience shopping at Clarks - Leamington Spa. Thanks to Barinder. He is incredibly knowledgeable about the product and helped me to find the perfect pair of shoes that not only matched my style but were also comfortable. Barinder took time to understand my needs, provide honest recommendations and ensured i was satisfied with my choice. His friendly and professional experience made the shopping experience enjoyable.

Went in to find trainers for my daughter. Kellie was so helpful, knowledgeable and brilliant with my 6 year old. 10/10!

I visited clarks store in Leamington spa for the 2nd time since my daughter has needed her feet measuring and new shoes since starting to walk in June. I have had two fantastic experiences after Kellie helped us both times, she is friendly, good with my daughter and helped us find the right shoes.
Lovely experience thank you, she is an asset to the leamington team and will hopefully be there a while.

We were assisted by Kellie and she went over and above to help us with our needs. Brilliant customer service experience!

I was served by Kellie at Leamington today who was lovely and very helpful and very friendly. I very happy with my purchase.