Clarks - Liverpool Reviews 81

I went into Clarks in Liverpool One on 8th May with my 87 year old dad. For years, it has been a nightmare buying him shoes or trainers as he always insisted on buying shoes which were clearly too big for him! I mentioned this to the lady who served us. She was fantastic. She measured his feet perfectly. He had been buying shoes which were too big because his fit is extra wide.
She sorted him out with two pairs of shoes and was very patient. We were then able to go on and buy trainers in another shop which were also the perfect size because of the lady who served us. Her help wasn’t limited to just that moment in time.
Unfortunately, I didn’t get her name but she is certainly an asset to the company. Thank you.

We were served by Viv in the Liverpool City Centre shop. She was fantastic, my partner was buying shoes for our wedding and she couldn't do enough. She suggested styles, helped us with inner soles and socks and kept going until we had the perfect fit. A lovely shopping experience.

What an amazing store clerk today. On her own dealing with all the customers. She's a credit to the store.

Ellie may was extremely courteous and helpful . Very helpful pleasant and supportive
We were/very impressed with her professionalism!

I visited Clark’s Liverpool (Church street) I was helped in the most professional and friendly way on 2 occasions this week. I must say the staff are so helpful and friendly, whilst still being very professional. Laura, Ellikate, Patricia and Dan were all eager to help. Great shop well done to all.

Walked in to be greeted by sales assistant Elliekate who not only made great efforts to seek the right shoe and size for myself but also went out of her way to make the shoes fit perfectly via insoles. She also advised on how to keep the shoe looking great. Overall one of the best customer service experiences I’ve had in a long time. Asset to the company.

Absolutely awesome experience today. Ellie Kate helped above and beyond all expectations. Thank you so much

Ordering on line is easy, and click and collect suits me. The staff in the Liverpool store are always helpful and pleasant. Excellent slippers.

Rachel from the Liverpool store looked after us so well!

I always struggle to find right size shoes. My life has been transformed by Gracie in Liverpool Clarks on church street . Feeling Blessed with Gracie's help!
Thank you LORD for bringing her into my life!!!

Viv was amazing finding mum a pair of winter shoes after about 10 pairs and demonstrated the protector spray .

Children section is up stairs which doesn't make any sense. Then the lift was broken. Not sure what happened to prioritising childminder not putting them in the corner.

Jasmine was amazing, really helpful and we found shoes for my Mum. Thank you

Great pair of shoes, light weight ,and at a good price,recommended,.

Mia was wonderful and so patient with my daughters, especially my daughter who has ASD

Fantastic service from from Jazz, Liverpool church street A****

What an amazing services by Ellie Kate ❤️ every store you go in nobody wants to measure a kids shoe size u always need ask but Eliie approached use immediately and gaved use the help she went above and beyond and the store was nicely present on Kw 10/10

On the first floor the Sevcies wasn’t good the employe were talking around each other and overall there been no host !!

The buying experience was very good. Loved it. My daughter really loves her new pair of shoes 😍

The customer service when I went to pick up the shoes was excellent. The server suggested I try on a smaller, and wider fit as the ones I chosen were a little loose. This shoe size was perfect.