Got in and had a wonderful lady in Clarks, Llandudno~ Emily attend to us. She was knowledgeable and really helpful. Quite patient with us and picked out a perfect fit for school shoes for our daughter... Toon meer
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Lees wat reviewers zeggen
Went in to Clarks Llandudno today wth my daughter to buy my grandson's first school shoes. He is a very sensitive little thing and really dislikes situations like this - having his feet measured, tryi... Toon meer
Anwen was very helpful sizing our daughter's feet and selecting 4 or 5 different shoe sizes and widths to make sure the shoes fitted correctly. She spent at least 15 minutes fitting the different sh... Toon meer
I've always had the best experience at this shop - very accommodating, patient and knowledgeable to advise us each time when we have purchased a pair of shoes for my son.. Recently I had a problem wit... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
77 Mostyn Street, LL30 2NN, Llandudno, Clwyd, Verenigd Koninkrijk
- 01492877977
4,0
Goed
11 reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Excellent customer experience
Got in and had a wonderful lady in Clarks, Llandudno~ Emily attend to us. She was knowledgeable and really helpful. Quite patient with us and picked out a perfect fit for school shoes for our daughter who was not in the store with us. Wore a smile from the start of our shopping, till we left. And very polite. A great experience!!
14 april 2026
Review zonder uitnodiging
I've always had the best experience at…
I've always had the best experience at this shop - very accommodating, patient and knowledgeable to advise us each time when we have purchased a pair of shoes for my son.. Recently I had a problem with a pair of shoes that were faulty - this resulted in a 25% discount off my next pair of Clark's shoes - I am so happy always with the professional service received - Thanks Emily you kept to your word.
9 april 2026
Review zonder uitnodiging
Totally Let Down
Goodmorning,
I phoned Clarkes on the 8th September after writing a review re a complaint.
I was waiting 50 min for someone to answer which I find totally ridiculous and insulting to your customers. The young lady was well mannered but no help what so ever ,total waste of my time ,so disappointing!!!!!!
8 september 2025
Review zonder uitnodiging
Antwoord van Clarks - Llandudno
Hi ,
Thank you for taking the time to leave a review and I am very sorry to read of your experience on this occasion.
To enable us to investigate and assist you further, please update your review with the order number or case ID for your previous interaction with Customer Care as we would love the opportunity to put this right.
Thank you again for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -
We were served by Anwen at the…
We were served by Anwen at the Llandudno branch. She was very helpful and brought a few different sizes of shoes to try. During the course of the sale she asked my job and as I worked for the nhs she said I would be eligible for discount . Thank you Anwen
5 april 2025
Review zonder uitnodiging
What a wonderful experience I had in…
What a wonderful experience I had in the Llandudno branch today.. took my child to have her feet measured both ladies settled her nerves by being so relaxed and having a giggle with her. Thank you for her new shoes
28 april 2025
Review zonder uitnodiging
Ist class service
Anwen was spot on. Knowledgeable and helpful. Thank you
21 april 2025
Review zonder uitnodiging
Visited the Llandudno store
Visited the Llandudno store. Greeted by Anwyn. She was very helpful in the fitting of the sandals. I purchased the sandals and very pleased with the style and comfort.
27 maart 2025
Review zonder uitnodiging
The assistant measured my child wrong
The assistant measured my child wrong. He cried every time we put the shoes on him. Only worn once. Waste of money.
24 oktober 2024
Antwoord van Clarks - Llandudno
Hi Becky,
thank you for leaving us your review.
We are truly sorry to read this, I have located your email, through your order and sent you a response.
Hope to receive a reply from you soon.
All the best- Becci
Great customer service
Went in to Clarks Llandudno today wth my daughter to buy my grandson's first school shoes. He is a very sensitive little thing and really dislikes situations like this - having his feet measured, trying on shoes, talking to people he's never met before. The lady who served us (Claire) spoke to him very softly and showed a real understanding of his needs. She showed empathy and kindness and made a normally stressful experience much more manageable for our little boy. Great customer service. Thank you.
21 augustus 2024
Review zonder uitnodiging
Anwen's 5 star service at Clarks Llandudno
Anwen was very helpful sizing our daughter's feet and selecting 4 or 5 different shoe sizes and widths to make sure the shoes fitted correctly. She spent at least 15 minutes fitting the different shoes sizes and clearly cared that only the correct shoe size would do.
Anwen is a credit to Clarks, she gave the level of service you always hope for but rarely experience.
Diolch Anwen!
23 mei 2024
Review zonder uitnodiging
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