Clarks - Loughborough Reviews 86

We visited the Loughborough branch today for new school shoes for my 8 year old little girl. We were assisted by a lovely lady called Angel. She was so patient and cheerful. She delivered the service with a smile. She was understanding about my the sensory needs of my daughter and went out of her way to ensure my daughter shoes were fitted correctly and were comfortable. She then assisted with my toddler who was repeatedly asking for his turn. She is a credit to the company. I'll definitely be back again.

I was buying a pair of shoes for my 15 year old daughter who needed some smart shoes for an upcoming family occasion as well as to wear to school. She found it extremely difficult to make a decision as she only wears trainers. I believe she tried up to 10 pairs and the shopping assistant, Angel, was very patient with us and friendly. Eventually, daughter picked a pair and is very pleased with her purchase. Overall, we couldn't be happier with the service we received today. Thank you.

The lady who assisted our daughter in finding new training shoes was liv from Loughborough Clark’s . She was very patient and helpful with my daughter Kim , who is autistic and lives in assisted living. So it is a relief and a good thing when we have a day or event with no incidents . This is normal for most people but not for Kim and her family, so thank you.

Friendly help with shoe fitting, no pressure to buy. Lovely selection of kids shoes, especially for girls.

Chand was run off her feet but took time to ensure that I had the best experience

We had a really nice experience at Clarkes Loughborough - picking up a pair of boots for my wife and ordering another pair for collection in a few days time, ZAINAB was very pleasant, helpfull and friendly..

Visited the Loughborough store to try a pair boots seen online. Though the boots weren't on view in the shop, the staff were very helpful in finding the right ones in the correct size quickly. Lil was helpful in checking the fit and advising on cleaning products. Happily use this store again.

Came in with our son to buy his first pair of proper shoes. Chenel was extremely helpful, kind and courteous. Would definitely recommend this store to anyone because of the amazing service and welcome we got from the team.

After having much trouble finding shoes to fit, my wife was served by Abi at Loghborough Clarkes and she was able to find a perfect fit.

Staff were very helpful and friendly, they took the time to help me find the perfect fitting shoes for me. I was served by a lady called Nazira.

Dealt with Nazira in the Loughborough branch. She was extremely helpful and had a lovely demeanour through the transaction.

Excellent service from all the staff in the Loughborough shop today with a special thanks to Nazira

Found the perfect trainers. Lovely, helpful assistant, Nazira. Thank you.

Nazira was friendly and kind, and did a great job of making my 4 year old feel like a valued customer.
The only downside was quite a long wait for fitting, but there were only 2 staff in the shop so absolutely not their fault! In fact, they remained calm, professional and helpful despite clearly being rushed off their feet!

Nazira - Loughborough store
Excellent service. Perfect pitch - helpful and attentive.

I was looking for a pair of long black leather boots. The lady Nazira was very helpful and courteous. I choose a pair with the help of Nazira and when paying she suggested a sign up for the email which gave me discount then because I am 60 I got further discount. I was very happy with my experience at Clark’s today.

Nazira was so helpful and kind. Really grateful for her help.

Knowledgeable staff and quick to help find the product required.
After buying a pair of shoes and trying on at home, they didn’t feel right in the sizing. A quick call to the store to find out if they had alternative sizes, Naura was helpful and quickly located that alternative sizes were in stock to try on in store. I’ve now exchanged for a better fitting shoe. Thank you for your help and advice.

Zainab served us today. She was quick and efficient, and she helpfully explained how to take care of the shoes. Great service!

Ellie helped us find some new shoes for my little girl. She persisted in finding the right shoes for her (even though it took several attempts - wide feet, narrow heels) and was friendly & professional throughout despite the store being very busy. We’d always recommend Clark’s Loughborough as that staff there are brilliant & always happy to help.