We’ve visited Clark’s shop in Ards Shopping Centre yesterday to buy a shoes for two of my children. Angela was great help - she measured kids feet and checked the fit and made sure it’s all like it s... Toon meer
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Lees wat reviewers zeggen
Went to get my sons first shoes in Newtownards @ Ards Shopping Centre, and the staff were amazing!! As a first time Mum, I had not much knowledge and the staff were very informative. The girl measured... Toon meer
My little girls 1st shoes, kirsty that dealt with me was very knowledgeable about sizes and best fits for her, highly recommend
Spacious store and friendly but not pushy staff. I shop there regularly and the 2 girls that are always there always give me advice and suggestions. I bought shoes for work this time. Nice place to sh... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
Unit B15 Ards Shopping Centre, BT23 4EU, Newtownabbey, Co Down, Verenigd Koninkrijk
- 02891823560
4,2
Goed
10 reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly and helpful picking…
Very friendly and helpful picking school shoes
31 juli 2025
Review zonder uitnodiging
Lovely helpful staff
6 november 2024
5 star service from Ards👏🏻
Went to get my sons first shoes in Newtownards @ Ards Shopping Centre, and the staff were amazing!! As a first time Mum, I had not much knowledge and the staff were very informative. The girl measured and fitted the shoes, advised us to go for pre walkers. Told to come back any time for checks and when we’re ready for his next walking pair. We will definitely be back thanks to the team there!
22 september 2024
Review zonder uitnodiging
Measuring faux pas!
Went here this week to get my girls feet measured to buy new shoes for school. (9 years I've bought school shoes from thus store) Waited a while for someone to come measure their feet whilst lady stood idily at the tills. The girl came and measured telling me the sizes. I queried my youngest daughters width as told she had wide feet (G) only to be looked at like I'd six heads. Anyway, we left as the girls weren't fussed on the selection of shoes. Went to another retailer and had their feet measured again only to told my youngest had very narrow feet and even the narrow shoes (E) where bunching up when tied! I'm so glad I went with my gut and tried somewhere else where they got perfectly fitted shoes and wasn't looked at like I had six heads! This experience has obviously put me off as bought elsewhere but to have staff who can't measure properly is disappointing. I was made to feel stupid for questioning the sizing but as already said, went with my gut and saved my daughter from having ill fitting shoes!
19 augustus 2024
Review zonder uitnodiging
Antwoord van Clarks - Newtownards
Hi Helen,
Thank you for taking the time to leave a review of the fitting service received in our Newtonards store.
We would be grateful for the opportunity to look into this further and would kindly ask you to contact our Customer Care Team, via the link below, with the date and approximate time of your visit. We can then ensure your feedback is shared with the manager of the store to arrange further coaching and support where necessary.
https://www.clarks.com/en-gb/contact-us
We hope to hear from you again soon - Grace
My little girls 1st shoes
My little girls 1st shoes, kirsty that dealt with me was very knowledgeable about sizes and best fits for her, highly recommend
6 juni 2024
Review zonder uitnodiging
Exchanging an item
I thought it would be difficult to change shoes I had ordered on line in the store, how wrong I was, Kirsty made it easy and went out of her way to help me!
Very happy customer!!!
5 juni 2024
Review zonder uitnodiging
Amazing Angela Ards Shopping Centre shop
We’ve visited Clark’s shop in Ards Shopping Centre yesterday to buy a shoes for two of my children.
Angela was great help - she measured kids feet and checked the fit and made sure it’s all like it should be, also offering different options with the Size availability. She presented an amazing customer service- not being to pushy to buy and just lovely with my kids and myself as a customer. I’d highly recommend asking for Angela if you are visiting that shop.
28 mei 2024
Review zonder uitnodiging
Very helpful In picking we girl shose…
Very helpful In picking we girl shose angela very good in taking time with us
13 mei 2024
Review zonder uitnodiging
Spacious store and friendly but not…
Spacious store and friendly but not pushy staff. I shop there regularly and the 2 girls that are always there always give me advice and suggestions. I bought shoes for work this time. Nice place to shop
29 april 2024
Review zonder uitnodiging
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