Went to get grandson some new shoes, staff really polite and helpful. Lauren was our salesperson and was very friendly and helped my grandson choose his shoes, had a lovely conversation with him while... Toon meer
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Lees wat reviewers zeggen
Krystle is kind, patient, and always smiling. She always manages to meet my needs and find the right shoes. I'm so grateful; I wish there were more such friendly salespeople. Thank you so much. Best r... Toon meer
I was dreading buying school shoes the weekend before school starts, but I was in and out in 10 minutes. Alyssa (in Queensgate), was polite and efficient. She showed my son the options, checked his si... Toon meer
We was served by Jack trying to get my 3 year old a new pair of trainers. She didn't want to have her feet measured (normal threenager behaviour) however he was very patient and allowed her to try on... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
73 Queensgate, PE1 1NS, Peterborough, Cambridgeshire, Verenigd Koninkrijk
- 01733348995
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Heeft 98% van zijn negatieve reviews beantwoord
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My experience
The members of staff were extremely helpful and polite, therefore leading to a more a enjoyable and positive experience for me as the customer.
Great visit
The Clarks shop today was prepared and fully staffed for the buying of School Shoes.
Our assistant Rebecca was attentive and made my child feel at ease. Nothing was too much trouble for her, resulting in the purchase of shoes without too much hassle. Which is great as any parent will agree can be a tricky experience.
Thanks Rebecca, and Clarks
School shoes …
Caitlin was informative about the show styles and friendly. She was thorough when fitting and we left feeling confident.
Positive experience
A lovely experience for my granddaughter and grandson with Lauren. Quick, easy and professional. Thanks Lauren 👍🏼
We had Ellen helping us with fitting…
We had Ellen helping us with fitting school shoes she was really good with our little boy
We could tell she was nervous
Lily at Queensgate peterborough made…
Lily at Queensgate peterborough made the experience of shopping for school shoes pleasant. Lily delivered Exceptional customer service with a professional but friendly attitude.
Arianna great with my 6 year old…
Arianna was really friendly even when she noted that Dotty was very shy
Nice experience
The customer service was brilliant and the staff was friendly I got lovely new shoes within half and hour it was a great experience
Best shopping experience with Caitlin
We had the best shopping experience with Caitlin today at Clarks Queensgate, Peterborough. I came in with my daughter for some new school shoes. Caitlin was so efficient, friendly & fitted my daughter's new shoes perfectly. We have had poor experiences in the past in this store, which can be difficult with small kids, but Caitlin was fantastic, and made the whole experience much easier. I was shocked to learn that she was in training as she seemed much more experienced than most. Thank you Caitlin
Arianna at Peterborough Queensgate…
Arianna at Peterborough Queensgate shopping centre was a delight and really helpful today. I would recommend 👌
Thank you to Sucess in the Peterborough…
Thank you to Sucess in the Peterborough store, she was very patient with my daughter and I, when getting school shoes yesterday.
Great service
Kemi was very helpful and knowledgable. Nothing was too much trouble and she was very patient with my son who tried on many pairs of shoes.
The only downside was the lady who I assume was the store manager on the day, speaking to the younger employees in a condescending way in front of customers.
Really great fitting from Georgia at…
Really great fitting from Georgia at Queensgate Peterborough store today. Very patient with 2 boys picking which shoes they liked, thorough and explaining everything in the fitting, and was friendly, engaging boys in conversation and involving them in the process.
Great Customer Service
The annual school shoe buying visit was due, usually filled with a bit of dread as you never know how the kids are going to be waiting around and trying on 'boring' shoes!
Every member of staff was really helpful, no real waiting around as it was all ran so smoothly. Big thank you to Kemi, who was wonderful with the children. She really knew what she was doing, even with the boys trying to sit on each other!
That little bit of dread has now gone for the next visit, thank you!
First pair of school shoes!
Two lots of school shoes today, including our youngest's first ever pair! Georgia was fantastic; friendly, thorough, and brilliant with our kids. Thank you so much!
Went to Clark’s Peterborough and Kemi…
Went to Clark’s Peterborough and Kemi was an absolute super star. As a dad taking my 6 year old and 4 year old shoe shopping it wasn’t something I was looking forward to. Kemi helped me every step of the way. She is a real asset to your company and hope she’s gets the recognition for her fantastic service. Thank you Kemi 😊
Rebecca was very helpful & friendly…
Rebecca was very helpful & friendly when fitting my 6 year olds shoes, well done 👍🏻
polite staff
I came in to the Queensgate store in Peterborough to look at new shoes for a wedding, I was greeted by a lovely lady called Sophie she was smiley and polite which was refreshing to see, many thanks for your help choosing my shoes.
Alicia at Peterborough Queensgate was a…
Alicia at Peterborough Queensgate was a delight. Very good personal skills and very helpful. After only 4 days on the job she was able to fulfill our needs of buying a pair of shoes for our son and trainers for our daughter. If ever she was unsure of anything she double checked with her surly manager so that we weren’t disappointed with our choices. Thank you for persevering Alicia!
Megan in the Peterborough Queensgate…
Megan in the Peterborough Queensgate store was excellent: informative and patient with both children.
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