Clarks - Reading Reviews 547

Izzy served my 13 year old grumpy daughter with the upmost or respect and professionalism, getting her chatting and thank fully finding a pair of school shoes which she liked. Thank you Izzy !

The lady was very helpful on the till fantastic service I had after a bad day.

We were greeted very warmly on arrival by all staff, Kareena was attentive, friendly and so kind to my little boy who was not happy about having his feet measured! I wouldn’t say there is necessarily a huge range of nice boys shoes but we found a nice pair and would return just for the staff!

We had an issue with some previous Clarks trainers for my daughter and Amna dealt with it immediately, and provided such good customer service as she helped us buy four more pairs of shoes for our daughters. Thank you Amna!

The friendliness was very good and the person who served us was very helpful.
We got what we went for and it was very successful. Thank you Shanae!!!!!!!!!

(:

Excellent service, assistant dom took care to explain and was really bright and friendly in his approach. Will be back again

Very cooperative staff, competent and confident staff.

Έμεινα πολύ ικανοποιημένος από την εξυπηρέτηση και την προθυμία της Sonia. Ευγενική και χαμογελαστή σε όλη τη διάρκεια της συναλλαγής μας.
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Hannaf was really good with our 4 year old daughter and managed to get her feet measured, no easy job!

Sonia was a great help and really would recommend her st the reading branch. Very knowledgeable efficient. Only ever had the best service here 10/10 & thank you

I went into the Reading store today and had a great experience. I took my 3 year old daughter to get a new pair of shoes. On entering the children’s section I was met by staff member ‘Noah’ who asked if we wanted any help. He was excellent with my daughter, did a great job measuring her feet and was extremely helpful and kind. We will be back again for the next pair of shoes. Thank you

Friendly service without the hard sell, which was appreciated. We were helped by Emily, who was gentle with my baby’s first measurement, and gave advice for prewalkers. We’re happy to let me browse and I ultimately bought from the sale section without any pressure to try anything else.

Excellent service and wonderful staff! Thank you for Don.

Was helped by Dom to find school / party shoes for my son.
Went out of his way to find the best options. He suggested a set from the adult section, which my son really liked.

Cathy was great. Despite being the only person on the whole shop floor. She was running in between customers. But she had a smile for everyone. Great job.

Bryony was very helpful in choosing a shoe for our 8 months old boy!

Amna was amazing, she was very kind and helped me find the perfect shoe for my child. I would highly recommend her. Extremely kind, served me well understood my problems.

Bryony served me, was polite, helpful & quickly sorted out my purchase

The customer service provided by Selorm at the Reading outlet was fab. She was extremely patient, efficient and went out of the way to make my shopping decision (experience) a great one. Thank you.