Turned up for the dreaded school shoe shop without an appointment as was unable to book online. Only had a 5 minute wait before being seen by Tiani. She was lovely with both children, engaged with the... Toon meer
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The service was actually okay , no wait time. The young girl Tia was lovely , my issue is my daughter had her foot measured and was a 9E , we tried a few shoes on I then asked for another different pa... Toon meer
Bedrijf heeft geantwoord
Popped into Clark’s in Solihull town centre today, to return some shoes I’d brought for my son online, they didn’t fit him. Enter Lana, she discussed what type of shoe would be better suited for my so... Toon meer
Annie was extremely helpful, as my daughter di not like any childrens school shoes, so we went downstairs to the adults, where she found exactly what she wanted. Annie was chatty, welcoming and extre... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
101 High Street, B91 3SW, Solihull, West Midlands, Verenigd Koninkrijk
- 01217050274
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Served by Kai in solihull
Served by Kai in solihull
Fantastic with the kids great experience
Thanks
A Credit to Clarks
Cutomer service to its finest! Ewan today demonstrated to me that customer service skills still exist albeit they are rare to find these days. A true gentleman in nature. Welcomed me with a warm smile as i walked through the door and saw me through to a satisfied sale at the end of it. Will be visiting this Clarks store in Solihull again for sure!
Fantastic service thanks Ewan
Very nice service by Kiran
Staff Ewan really helpful to find…
Staff Ewan really helpful to find another side of the shoe. Quite a lot of customers in the shop at that time, he had to handle other customers at the same time. From my observations, he could manage in an efficient and professional way.
Ewan was great help!
Ewan was great help!! Will definitely be going back soon
Kai from Solihull is amazing!
Went to Clarks in Solihull on Saturday afternoon and had wonderful service from Kai! They were super helpful with my needs, and very patient with me.
A truly great member of staff!
Hope you have a great Christmas and New year Kai!!
Safia was very professional and…
Safia was very professional and helpful.
Such a workers are lifting up a company. Thank you Safia for all the details all the promotions you applied.
@claks Solihull have been served by…Kai
@claks Solihull have been served by lovely Kai , very professional, friendly and a lot of patience! Highly recommended xx
Server and fitter Kai was very patient…
Server and fitter Kai was very patient and knowledgeable. Made sure the fitting of my son’s shoes was very good.
Very helpful in selecting the perfect…
Very helpful in selecting the perfect shoes for my mum.
Excellent service from sales assistant…
Excellent service from sales assistant Safiah in Solihull branch of Clark’s. Went out of her way to ensure I had the correct width fitting shoe.
Excellent service from Safiah
Safia was amazing couldn’t recommend…
Safia was amazing couldn’t recommend more thank you
Ewan & Deborah
Ewan and Deborah were extremely helpful and provided an excellent service when we visited on Thursday 5th December.
Bought a beautiful silver sneakers from…
Bought a beautiful silver sneakers from Highstreet, Solihull , really had a great experience with Ewan who helped me for the best fit.
5 stars experience!
It was my first time purchasing from Clarks. I was very impressed by the experience. I tried 3 different pairs of boots and each with wide/standard fit. Ewan was really helpful and patient with me. He encouraged me to try a pair of heels that I won't usually go for. I ended up purchasing this pair as my first pair of Clarks boots. They're really comfortable. It was the last day of Black Friday sales and I got an extra 10% off by signing up to the mailing list. 5 stars experience at Solihull Clarks. Thank you!
Very good and helpfull
Very good and helpfull, ewan at the solihull branch
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