Jack was very helpful, not only with help me try shoes I had picked out, but also making suggestions of pairs I had not considered. I ended up buying those he had suggested. No pushy sales, just hel... Toon meer
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We were assisted by Shrish at the West Bromwich branch and it was honestly the most pleasant service I have ever received at Clarks. My daughter is quite fussy so choosing the right shoes took some ti... Toon meer
Almost immediately, we were greeted by a very helpful staff member named Himani. She measured my daughters feet and allowed us to choose the shoes we wanted. She brought us the correct sized shoe and... Toon meer
I ordered the Sivanna Walk mules online for a store collection. They took longer than expected to arrive (5days inclu bank holiday) and I ended up having to wear an alternative for an event. I had pl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
31A New Square, B70 7PP, West Bromwich, West Midlands, Verenigd Koninkrijk
- 01215535610
4,8
Uitstekend
136 reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Aishah gave us excellent customer…
Aishah gave us excellent customer service and was extremely professional
21 maart 2026
Review zonder uitnodiging
Aishah was very polite and very helpful
Aishah was very polite and very helpful
21 maart 2026
Review zonder uitnodiging
Superb customer service from Jack
Visited the West Bromwich Store, Jack is always very helpful, polite and willing to help. He is sooo good and makes shopping much easier especially by helping to find right size and ordering in if needed. Thank you Jack.
15 februari 2026
Review zonder uitnodiging
Lovely young lady call Nicole serve me…
Lovely young lady call Nicole serve me her service was excellent, she went out of her way to find me a pair boots and shoes she was polite and very helpful.i will go back to the store again and will recommend to my family and friends to go to Nicole please make sure u feed this information to Nicole.
16 januari 2026
Review zonder uitnodiging
A welcoming service
Jack H at the West Bromwich store was nice and very helpful! Thanks!
25 september 2025
Review zonder uitnodiging
Jack was very helpful
Jack was very helpful, not only with help me try shoes I had picked out, but also making suggestions of pairs I had not considered. I ended up buying those he had suggested. No pushy sales, just helpful, courteous and experienced. Would definitely recommend.
19 september 2025
Review zonder uitnodiging
Aishah was great
Aishah was great; friendly and patient. Nothing was too much trouble.
17 augustus 2025
Review zonder uitnodiging
Lamees was a great help
Lamees assisted my son finding the perfect school shoes. She was kind, friendly and very helpful
2 augustus 2025
Review zonder uitnodiging
Huge thanks to Sophie at West Brom…
Huge thanks to Sophie at West Brom branch new square for helping us with back to school shoes. Great service
30 augustus 2025
Review zonder uitnodiging
Shrish at WestBrom - excellent service
We were assisted by Shrish at the West Bromwich branch and it was honestly the most pleasant service I have ever received at Clarks. My daughter is quite fussy so choosing the right shoes took some time but Shrish's level of service never wavered and she was pleasant and very helpful throughout. Will definitely use this branch in future.
27 augustus 2025
Review zonder uitnodiging
Himani and team mate branch very…
Himani and team mate at this branch were very helpful, I had fun and games finding school shoes for my children, himani found a size in the end for my daughter at the back when I returned to Clarks after having no luck looking for her size in other shops,I always have a good experience at Clarks every 6 months for children’s footwear and feet measurements.
28 augustus 2025
Review zonder uitnodiging
Sophie @Westbrom
Sophie @Westbrom, really friendly and helpful. Was knowledgeable about the shoes and made the visit enjoyable.
30 augustus 2025
Review zonder uitnodiging
NAZASH AT WEST BROM
NAZASH AT WEST BROM - was helpful she measured My sons feet and made sure they were comfortable and the right size for him. Very polite and friendly 😊
29 augustus 2025
Review zonder uitnodiging
Aishah was brilliant with measuring…
Aishah was brilliant with measuring both of my boys feet. The pair of shoes we choose wasn’t available. So she got an alternative pair which I brought. My experience with Clark’s was really good because of the service Aishah provided. Thank you
29 augustus 2025
Review zonder uitnodiging
We arrived early and were seen early…
We arrived early and were seen early Aishah was very helpful and quick but thorough with the measuring and fitting.
29 augustus 2025
Review zonder uitnodiging
Came into Clark’s (West Bromwich)for my…
Came into Clark’s (West Bromwich)for my daughter’s school shoes. Amongst the chaos the lady who helped me (Riya) was super helpful, patient and didn’t stop until me and my daughter were satisfied with the shoes and fitting. Great energy and very polite
28 augustus 2025
Review zonder uitnodiging
Aishah was very helpful in measuring my…
Aishah was very helpful in measuring my 3 kids feet. Very friendly.
28 augustus 2025
Review zonder uitnodiging
Thank you Aishah for amazing service…
Thank you Aishah for amazing service and very speedy too! You got us sorted really quickly and impeccable manners thank you !
28 augustus 2025
Review zonder uitnodiging
Brilliant experience
Brilliant experience with Aishah at Westbrom store she’s was really helpful and friendly during the back to school rush
28 augustus 2025
Review zonder uitnodiging
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