Fantastic customer support from Shakira who was so patient and helpful. After trying many styles she came up with an ingenious suggestion which completely solved my problem!
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Lees wat reviewers zeggen
As soon as I walked in, I was greeted by a member of staff called Shakira who went above and beyond to help me find a comfortable shoe as I have suffered with plantar fasciitis for some time now. I am... Toon meer
Within a matter of weeks of purchasing our son's new school shoes, he had incredibly grown out of the shoes bought from Clarks Worcester. The store manager offered an exchange (even though I had mi... Toon meer
Appointment system for school shoes is a good idea, when we arrived, shop was busy but as we had an appointment both kids got measured straight away by a lovely girl who was new called Izzy Cox. She g... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
30 High Street, WR1 2QL, Worcester, Hereford & Worcester, Verenigd Koninkrijk
- 0190528143
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Superstar Fin
Was served by a wonderful young man called Fin at Worcester. He was very polite, kind and well informed. Spoke to the children with respect and kindness. Made a usual stressful time of year (school shopping) so much better. Such a great experience in store talking with him and such a great asset to the store. Good luck with your GCSE results and all the best for the future.
Ross was fantastic
Ross was fantastic! Helpful patient and thorough. Both children fund shoe shopping stressful and were happy and calm throughout due to his lovely kind attitude. A credit to the Clarks name
Darcey at worcester was amazing so…
Darcey at worcester was amazing so patient and helpful xx
Great experience
Great experience, helped by Izzy Cox at Worcester branch.
Worcester store
Appointment system for school shoes is a good idea, when we arrived, shop was busy but as we had an appointment both kids got measured straight away by a lovely girl who was new called Izzy Cox. She got them the shoes they wanted, measured them up, got her colleague to double check the shoes fitted ok and we left happy no stress or hanging about.
First Shoes
Attended an appointment for my daughter to be fitted for her first pair of shoes. Izzy was very helpful and friendly, made my daughter feel comfortable. She made sure the shoes chosen fitted her well. Lovely experience :)
Izzy cox at Worcester was a great help…
Izzy cox at Worcester was a great help with my daughter’s new shoes!
Grace brittle was very helpful
Wonderful Experience
We had a really quick and friendly experience in the Worcester Clarks today, we were served by Maddie, who was exceptionally happy and understanding. Great place to get school and formal shoes.
Shopping for school shoes
We visited the Worcester Branch today dreading shopping for school shoes. We were served by Ben who was brilliant - he was patient, friendly and made a normally unpleasant job a really pleasant one. He managed a grumpy 13 year old and lively 7 year old very well. Thanks Ben
Isabelle was so patient and spot on…
Isabelle was so patient and spot on with measurements! Thank you!
Sophie is a superstar ⭐️
Sophie from worcester was amazing. She was very patient and helpful. Thank you for helping me with my school shoes!
granddaughter first shoes
We took our granddaughter for her first pair of shoes and our sales assistant called May was wonderful kind and very professional
Lillie from the Worcester store was…
Lillie from the Worcester store was fantastic today! Very helpful, friendly and engaging with my children and I. I also noticed there was a very supportive and encouraging dynamic between the manager and Lillie which was nice to see. I’d 10000% recommend this store to anyone and will continue to shop at Clark’s for school shoes :)
Excellent service from Lillie at…
Excellent service from Lillie at Worcester branch. She greeted us as soon as we walked in and was attentive to my three children. Due to the store not having stock of their sizes, I had to leave the store and order online. Lille is an asset to the store.
Successful shoe shop
The store was bright, clean & displays were tempting. Customer service by Sophie was excellent, she was friendly, knowledgeable & showed me that I can wear orthotics & still be on trend.
I bought two pairs of shoes, one was in the sale so a bargain as well.
Very happy with the service Ben was…
Very happy with the service Ben was very good with my little one and she stayed happy throughout the whole measuring and trying different shoes.
The Friendly staff wasn't phased with…
The Friendly staff wasn't phased with having to do several checks for different types of shoes for me to try on. The additional return to the stockroom and back to get different sizes was professional and helpful. 10 out of 10 for Ben in his efforts.
Sophie at Worcester Clark’s - Star shoe fitter
I arrived at the Worcester store with my two grandchildren, we needed new shoes for the eldest one. Sophie met us with a smile and got straight down to my gs level talking to him and engaging with him. Unfortunately the littlest one decided that he only wanted to be held and cuddled. Sophie took it all in her stride. We ended up with the shoes we needed and even if Nanny was a little stressed just made the whole thing more than bearable. She is a credit to Clark’s
Great Service
I visited Worcester Clarks to check out their Sale. Sophie served me and was really helpful, even ordering in a pair of shoes they didn’t have in my size. I hadn’t realised this was possible for Sale items so was really chuffed to know I could benefit from the great discount.
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