Phoebe in Wokingham made the annual school shoe shop a joy. We had booked an appointmentment and were seen straight away (although the shop was busy with children). The children were measured and... Toon meer
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Lees wat reviewers zeggen
Ryan was a very knowledgeable and friendly member of staff who really helped with finding new shoes for my daughter. He made her feel comfortable and explained everything clearly to me.
We went to the workington shop today to get our son his first pair of shoes, we were helped by Andrea. She measured his feet and then we had a look at the shoes and she spoke to us about the different... Toon meer
Welcoming staff when arrived at the shop. Helped by a knowledgeable salesperson Andrea, who understood the needs of my father. Thank you
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
9 Risman Place, CA14 3DU, Workington, Cumbria, Verenigd Koninkrijk
- 0190067919
3,9
Goed
7 reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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CLOSED WHEN IT SHOULD BE OPEN!
The Clarks store in Workington is now not open at all on Sundays and Mondays, so I had a wasted 80-minute roundtrip to find that out. Even if it is only temporary, it is very easy to change your opening times on Google Maps.
Becci - thanks for replying, but isn't that your job? You work for Clarks, not me!
2 september 2024
Antwoord van Clarks - Workington
Hi Jonathan,
Thank you for leaving us your review.
We are sorry to read of your experience on this occasion. Please be assured that it will be appropriately logged and will hopefully go towards improving our service for the future.
Our sincere apologies- Becci
Phoebe in Wokingham made the annual…
Phoebe in Wokingham made the annual school shoe shop a joy. We had booked an appointmentment and were seen straight away (although the shop was busy with children). The children were measured and Phoebe was able to bring a crucially small selection (my children are terrible at making decisions when faced with too much choice) of appropriate shoes based on my description. She also brought an insole as my daughter likes slip ons and insoles are usually necessary.
We were leaving the shop after a painless 15mins with 2 pairs of shoes two happy children and a very happy Mum.
Thank you Phoebe you were super and a credit to Clarks!
1 september 2024
Review zonder uitnodiging
…excellent service
My grandson is autistic and the service in Clarks today was excellent , Toni served us it’s a shame she’s leaving
20 juli 2024
Review zonder uitnodiging
Highly recommend
We went to the workington shop today to get our son his first pair of shoes, we were helped by Andrea. She measured his feet and then we had a look at the shoes and she spoke to us about the different ones. E.g. which ones were for non walkers and more confident walkers etc, this made it easier to choose a pair for our son. She was really helpful and very friendly. Will definitely be back
3 juni 2024
Review zonder uitnodiging
Welcoming staff
Welcoming staff when arrived at the shop. Helped by a knowledgeable salesperson Andrea, who understood the needs of my father.
Thank you
29 april 2024
Review zonder uitnodiging
Very happy with service
Chloe & the duty manager were really lovely, helpful & knowledgeable, the overall experience was swift, I went away with a lovely pair of comfortable trainer type shoe, very satisfied.
20 april 2024
Review zonder uitnodiging
Ryan was a very knowledgeable and…
Ryan was a very knowledgeable and friendly member of staff who really helped with finding new shoes for my daughter. He made her feel comfortable and explained everything clearly to me.
16 april 2024
Review zonder uitnodiging
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