Clarks - Yeovil Reviews 49

Abi, was very helpful, not pushy and had knowledge about the footwear I was buying and other shoes on display.

A huge thank you to the charming and very helpful manager at Clarks shoe shop in middle street Yeovil on Saturday the 2nd of May.
He was extremely careful and thorough when measuring my Grand daughter's feet .
He advised us exactly which shoes would be most suitable for her wide feet and showed a lot of knowledge on the subject.

Amazing staff, great customer service. Diane has great knowledge and fantastic with my daughter

Visited Clarks in Middle Street, Yeovil this morning. Despite being busy, Diane looked after us very well, finding ordered shoes for me straight away and successfully taking great care of my wife who was looking for two different pairs. Measured her feet with care and ensured that both pairs were comfortable. Clarks shoes still of great comfort and quality.

A first visit to Yeovil, popped into Clark’s. The staff delivered customer service as it used to be, friendly, helpful and not at all pushy.
I was assisted by Sally and her colleague was also very helpful.
Two pairs of shoes purchased - a very pleasant retail experience.

I was served by Diane in the Yeovil store who was very patient and gave helpful advice to someone with awkward feet. Even though the store was busy with customers, Diane was able to multi task and made sure I wasn’t forgotten.

Very friendly people helping me and my sisters find the perfect fit

Sally served us the last time we used the shop, as before she was excellent. Great with the kids and very knowledgeable about the fit of shoes.

Approachable and friendly!
Showing kindness to everyone both of them are amazing on duty. Thank you Dianne! You are superstar 😊

I would like to say how impressed I was with the service I received in the Yeovil branch. All staff members were extremely helpful and very pleasant. I ordered some shoes on Friday and they arrived on Saturday. GREAT SERVICE.

Great shoe fitting service for school shoes. Abi was was helpful and friendly and was great with my son.

Abi in the Yeovil branch was superb. She was extremely kind and helpful to my wheelchair bound Mum.

My wife and I visited Yeovil branch yesterday. We received great service from Chloe, the Assistant Manager, who was extremely helpful (and patient!) as we both tried on different shoes. After some well informed, practical suggestions we eventually found a suitable pair each and are very pleased with them. We are an older couple and commented that this is how shoe shops used to be. We will return.

Excellent help from Abi who was great with our daughter throughout and very thorough. Came away very satisfied with both the footwear we bought and the service we got.

Thanks again to Yeovil Clark’s for making school shoe fitting such a breeze. Diane was brilliant and very calming - she went the extra mile to help my teenage daughter find shoes that fitted well and that she was happy wearing. When my son’s shoes weren’t available in his size, these were ordered and arrived quickly. It was easy to book our appointment online so there wasn’t any waiting and that also helped keep the whole experience stress free. So grateful.

An absolute credit to the Yeovil store, Sam turned what could have been a stressful back-to-school shoe experience with my child who has sensory needs into a fun and relaxed affair, even though we had such a short amount of time available. We really appreciated his help and patience, even though we were not booked in due to a last second plan change. He listened to my child and helped her feel comfortable, this is the first shoe fitting she has actually survived without showing extreme distress and refusing to try on shoes, and I believe that really is due to Sam’s professional and calm attitude.

My daughter has additional needs everyone working was fantastic and so supportive nothing was too much trouble

Excellent service by Sally.

Sally was patient, respectful and helpful. Sally was very good with our two chidren and took the time to listen to them when trying on shoes.
Thank Sally😀

Chloe was extremely helpful last week in my search for some sandals for my grandson. Nothing was too much trouble….she’s an absolute delight 😊

Can not praise Clark’s Yeovil enough! Especially Diane. I made an appointment online to take both my children to have their feet measured. However, we were particularly looking for school shoes (first ones) for my 4 year old son. He likes comfortable shoes like crocs ect most of the time so I knew this was going to be challenging. He instantly fell in love with some shoes that had a little football key chain on. (Not in his size) At this point I thought the appointment would be over. Luckily, Diane interacted with him so well and got him back on track. He ended up with a great pair of shoes he walked out the shop with them on. I couldn’t have been happier!