Cleanster.com Reviews 

Had me do three separate jobs back to back and never got paid. No one will even respond. There’s no one to talk to. They only hit you up when they want you to do more jobs and when you ask them where your payment is cricket if you don’t hear anything back from them.

⭐️ 1-Star Review — IF I COULD GIVE ZERO, I WOULD

This company is an absolute disgrace. The way they treat cleaners is unbelievable and downright disrespectful. Payments take TWO WEEKS OR MORE, even though they can release funds in seconds. Meanwhile, cleaners are out here struggling to pay bills, buy food, or even put gas in their cars to get to the next job. It’s cruel and unacceptable.

They claim jobs come through the app—LIE. You sit there waiting while they handpick favorites and ignore everyone else. But the moment they’re desperate, they will blow your phone up nonstop, begging you to take a client. The second YOU need help? They vanish. Calls go straight to voicemail. Messages ignored. No support. No accountability. Nothing.

Their so-called “background checks” are a joke. Customers have no real idea who’s walking into their home, and cleaners have no protection either. On top of that, they expect cleaner to show up with your own supplies while customers rarely tip and the company does NOTHING to make things fair.

This company is a nightmare. It drains your energy, disrespects your time, and plays with your livelihood like it means nothing. Cleaners deserve better than this mess. I’m speaking from experience when I say this platform is a complete scam-like operation and absolutely should not be trusted by anyone—cleaner OR client.

I have worked for cleanster fake asses for months now. I still haven't gotten paid for a job I did at the beginning not Oct it is now The end of November. I always do an outstanding job. Clients are always happy. So they told me to change my payout. To my PayPal. Cleanster said it would be easier and faster. Ok I did that. . and still no payment. Can't find nobody to talk to. Buy they are still calling me to see if I wanna take jobs. Hell No I wanna get paid. This company is a joke!!!

Cleanster overcharges the client and underpays if they pay at all their pros. Very toxic jobs. Misrepresented hours when most jobs take twice the time because they do not look at the job first. They owe me hundreds of $s. They pay the small jobs but still waiting for the higher paid ones to come through. They'll blame Venmo but it's not Venmo. I hope there comes a time where they have to be accountable over their user agreement. It's a catch 22 and it's wrong to have to get work through these places to get work during hard times as I'm going through. Trying my hardest and this place has put my other jobs at risk by playing with my income. Everyone has the right to know that the good reviews are untrue on the pro side of things. I do good work so possibly the reviews are good because of the actual pro. Not the company. Can't figure out where to add pictures.

I have had an excellent experience with Cleanster. There were some scheduling issues the first time but we figured it out. All of the cleaners have been kind and highly competent. I wouldn’t hesitate to recommend them.

I’ve done jobs for this company and you have to fight with them to get your money. They will call you begging to take jobs from them and won’t pay you

I really do love working with this company. The communication is perfect and I can’t wait to expand with them
In the near future

Ce qui a rendu mon expérience si positive c’est le fait s’attendre qu’on me donne un programme pour l'évaluation et qu’on m'appelle plutôt pour un boulot. Ca ete un réel challenge apprécié pour moi. En plus en pleine debut de ma première neige au canada. L'entreprise communique suffisamment et c’est vraiment appréciable.

I’ve used cleanster for booking a cleaner for my home for over 2 years. It’s fast and easy. I like the rebook option that allows me to always book the same person who I trust. When there were small glitches in the app, their client support team is always very responsive by text.

Im a cleaner, I maintained several appointments with this company each time I was set to go out and at some of these appointments I did arrive either it was the wrong location or the client needed to reschedule. I recall the very last straw was sending me out on a call where there was no visible home or commercial location due to construction or roads being closed. I asked about compensation for gas seeing that 2:of these calls were over 19 mi away from my location they had paid me less than $12.00 gas compensation for each call. After expressing my concern and disappointment they no longer answered my calls or emails I continually receive notifications that I've been chosen for jobs but I never received them.
Seemingly they are using my profile and profile information and assigning The chosen jobs to other people I have no idea what these people are doing and I cannot speak with anyone

I am grateful to be a part of this growing team I can always call when I don’t understand something my bosses always answer they extremely helpful and respectful they always have a solution for every problem they care about our time and they always try to make sure that I keep work. Very grateful. Thank you CleansterPro keep up the great work and keep the jobs coming cause I’m always ready to work let our team come show you how much we love making our clients happy

It's refreshing to partner with a company that is so professional, transparent, and dedicated to its partners' success. Cleanster is truly wonderful all around, and I highly recommend them to anyone seeking to grow their business with a reliable and supportive partner.

Not reliable at the moment. I scheduled an appointment and then it got rescheduled for the next day. Nobody showed up and then it later got canceled.

Cleanster has been my go-to platform for managing Airbnb cleanings as well as providing me with properties that need a cleaner for extra income. The system is designed to handle the specific needs of vacation rentals, from quick turnovers to following detailed and time effective checklists. This makes every job efficient and ensures the space is always ready for the next guest.
The automated scheduling and clear communication have made working with them seamless, reducing the stress that can come with managing tight turnaround times. As a cleaner and a host myself, I highly recommend Cleanster to both other cleaning professionals and Airbnb hosts looking for a reliable service.

On a personal note, I have been with cleanster since the very beginning when it was still called tidy. Along for the ride with me to guide me has been Margie, an exceptional employee with a beautiful spirit and amazing attitude, I would not have even continued working if it wasn't for her and her motivation and her kindness.

I love working here!!!!! The staff is always friendly and there for every call. Especially when I have had problems with getting my entry code to work at the air BNB I'm tryin to clean!!! I love my job!!!

DO NOT install or purchase background. this is a fraudulent company collecting fees with no jobs available in the ATLANTA market. when ive asked for refund they've deleted the message from the system and refuse to respond.

Not a good company will hold your pay better apps out there

The people from cleanser they so polite helps nice I’m so happy work for cleanster they payment at time respect and friendly

Bonjour.
J'ai fait un nettoyage aujourd'hui chez une cliente sympa qui a énormément apprécié mon service.
Je prends vraiment du plaisir à travailler avec Cleanster .