Superb products; however a new policy that doesn’t allow agents to take payments by phone. Instead they send you a link which includes an additional service fee. This is a bad decision. It’s an inconv... Toon meer
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Lees wat reviewers zeggen
I love getting cellophane sleeves from Clearbags for my small business! Their prices are the best I have found and they have insanely good deals on bigger bulk orders which is lovely for me because I... Toon meer
I bought some envelopes to use in some art projects. I was super pleased with the quality and cost of what I received. I will definitely return to your company if I need more envelopes or packaging in... Toon meer
I've just found that (1) telephone wait times are minimal, (2) the people I speak with on the phone somehow manage to be both (a) personable / friendly, yet (b) professional and knowledgeable. These... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the Premier Crystal Clear Packaging Company: Specializing in Crystal Clear Bags, Crystal Clear Boxes, Compostable Eco-Clear Bags, Decorative Food Packaging, Photo Storage, Cards and Envelopes.
Contactgegevens
205 Henco Drive, 38375, Selmer, Verenigde Staten
- 800-233-2630
- support@clearbags.com
- clearbags.com
4,7
Uitstekend
30K reviews
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I feel that the PRICE Is set way …
I feel that the PRICE Is set way to High for 1000 small baggies when I Bought 3 boxes of 500 each 1500 colored Paper 2x2 Envelopes of the same size for LESS then $40.00 . & you charged over $87.00.
for 1000. I will be Looking else where for my next order. . Plus took over 2-3 wks to arrive & I got my others in 3 days .
19 april 2025
Antwoord van ClearBags
Hello Sue,
Thank you for your review. Regarding the pricing difference you observed between the paper item from another company and our glassine items, it's difficult for us to provide a specific reason without more details. However, it's generally the case that glassine products are more costly to produce than paper products due to their specific properties and manufacturing processes.
I see you chose our most economical shipping method with an estimated arrival of April 30th. I am happy to see it was delivered on April 26th, four days ahead of schedule!
We understand that the glassine envelopes may not have met your expectations. If you'd like to explore return options, please don't hesitate to contact our customer service team. Any member of our office would be happy to discuss this with you.
We understand that the glassine envelopes may not have met your expectations. If you'd like to explore return options, please don't hesitate to contact our customer service team. Any member of our office would be happy to discuss this with you.
Best regards,
Nicole Atkinson
ClearBags Customer Service Manager
The clear bags are of great quality
The clear bags are of great quality. I love using them to seal my cookies.
18 april 2025
Antwoord van ClearBags
We appreciate you taking a moment to share your experience with ClearBags. We hope to have the opportunity to work with you again in the future. If you ever need assistance with future orders, please feel free to reach out to us. We are available by phone, email, and live chat online.
Best regards,
ClearBags
Ad said 15% off first order...couldn't…
Ad said 15% off first order...couldn't apply code at checkout to order. Also the shipping method kept reverting to a more expensive option ...was finally able to get the $5.99 option to stick after several attempts
29 april 2025
Antwoord van ClearBags
Hello Jason,
Thank you for your review. We are sorry to hear that you experienced these issues during checkout. Our IT team is working diligently to resolve any issues asap. I was able to go in and manually apply that first time customer code for you. Please be on the lookout for the updated confirmation email.
Best regards,
Nicole Atkinson
ClearBags Customer Service Manager
I thought I was ordering bags but they…
I thought I was ordering bags but they were one sided card holders.
15 april 2025
Antwoord van ClearBags
Hello,
We are sorry to hear you did not receive the item you expected. While the CJ2 are marketed as card "jackets" that wrap around the front and back cover of the card while allowing cards to be opened and read, we do also offer bag options if that is your preference. Please feel free to reach out to our customer service team at 1-800-233-2630 and anyone will be happy to assist with return options as well as send a free sample of the item that we believe will work best for your needs.
Best regards,
Nicole Atkinson
ClearBags Customer Service Manager
I had to have my item shipped a certain…
I had to have my item shipped a certain way and was told that I have no control over how it's shipped
29 april 2025
Antwoord van ClearBags
Thank you for reaching out. I note that the order's transportation method is flat rate economy which offers a lower shipping cost allowing our warehouse to chose the best method. Based on these criteria, the order must be able to be delivered by any carrier. Selecting a specific carrier method - USPS for example - would require a different transportation selection. This information is available on our website, linked here: https://www.clearbags.com/shipping-update.
Best,
Mary H
ClearBags
Easy website
29 april 2025
Antwoord van ClearBags
We appreciate you taking a moment to share your experience with ClearBags and our website. We hope to have the opportunity to work with you again in the future. If you ever need assistance with future orders, please feel free to reach out to us. We are available by phone, email, and live chat online.
Best regards,
ClearBags
You guys are always great
You guys are always great. On product, shipping turnaround, and price.
29 april 2025
Antwoord van ClearBags
Thank you for your five-star review! We're thrilled to hear you're consistently happy with our products, shipping speed, and pricing. We strive to provide a positive experience for our customers, and your feedback confirms we're on the right track. We appreciate you taking the time to share your thoughts. Regards, Clearbags
I always get a quality product
I trust the products from Clearbags since I’ve never had a bad experience. Shipping is always on time also.
18 april 2025
Antwoord van ClearBags
Thank you for your five-star review! We appreciate your trust in our company and are delighted to hear that you're satisfied with our products and shipping practices. We strive to provide excellent service and high-quality products to all our customers. Regards, Clearbags
Great bags at a great price!
This company was recommended on a social media platform in a crafting community page several times. It did not disappoint!
18 april 2025
Antwoord van ClearBags
Thank you for your kind words! We're thrilled to hear that you enjoyed your experience and that our products met your expectations. We appreciate you taking the time to share your positive feedback. Regards, Clearbags
Antwoord van ClearBags
Thank you for your positive feedback! We're delighted to hear you found our website easy to navigate, with a wide selection of products and competitive prices. We appreciate your business and hope you'll shop with us again soon. Regards, Clearbags
Wouldn't let me finish my order on my…
Wouldn't let me finish my order on my lap top. Could only get to the shipping page, Wouldn't let me pay. Spent over an hour trying to figure out how to get to payment screen. Finally gave up and decided to try my phone. Phone worked. I have been doing business with you for years, never had this much trouble putting in an order.
28 april 2025
Antwoord van ClearBags
Hello Richard,
Thank you for your review. We are sorry to hear that you are having issues checking out. Our IT team works to get any issues corrected asap, but you can always try incognito mode in the meantime. We are glad to hear that a customer service rep was able to assist you with the order. Please feel free to reach out to us if there is anything else that we can assist you with.
Best regards,
Nicole Atkinson
ClearBags Customer Service Manager
This company is legit!
I am happy to purchase my items from ClearBags. The online catalog is easy to use, the items are very reasonable in price, the shipping time is quick and efficient. No complaints with this company or my purhcase.
16 april 2025
Antwoord van ClearBags
Thank you for your kind words! We are delighted to hear that you had a positive experience with our company. We appreciate your feedback on our online catalog, pricing, and shipping. We strive to provide our customers with a seamless and enjoyable shopping experience. We look forward to serving you again in the future. Regards, Clearbags
Antwoord van ClearBags
We're happy to hear that we had the sizes you were looking for. We strive to provide a wide selection of sizes to meet our customers' needs. Regards, Clearbags
They had exactly what I wanted at great…
They had exactly what I wanted at great prices! I’ve been a clear bags customer for many years.
18 april 2025
Antwoord van ClearBags
Thank you for your kind review! We're delighted to hear that you've been a loyal customer for many years and that you continue to find what you need at great prices. We appreciate your business and look forward to serving you for many years to come. Regards. Clearbags
Fast service, great customer service
Product arrived quickly and when I accidently ordered the wrong size on one of the items the service was great for processing the return.
18 april 2025
Antwoord van ClearBags
We appreciate your kind words and are glad to hear that you had a positive experience with our service. We strive to provide our customers with a seamless and convenient shopping experience, and we're happy to hear that our return process met your expectations. Regards, Clearbags
Antwoord van ClearBags
Thank you for your kind words! We're thrilled to hear that you consistently enjoy ordering from our website. We strive to provide excellent service and appreciate your continued support. Regards, Clearbags
Easy to order and I get what I ordered!
28 april 2025
Antwoord van ClearBags
Thank you for your positive feedback! We're glad to hear that you had a smooth ordering experience and received your order as expected. We appreciate your business. Regards, Clearbags
ease of ordering product
28 april 2025
Antwoord van ClearBags
Thank you for your kind words! We're delighted to hear that you found our ordering process easy. We strive to make our website user-friendly and efficient. Regards, Clearbags
Always great customer service and fast…
Always great customer service and fast shipping! Awesome products!
28 april 2025
Antwoord van ClearBags
Thank you for your five-star review! We're thrilled to hear you're happy with our customer service, shipping speed, and products. We strive to provide a positive experience for all our customers, and your feedback confirms we're on the right track. We appreciate you taking the time to share your thoughts. Regards, Clearbags
Antwoord van ClearBags
Thank you for your kind words! We appreciate your business and are glad to hear you're consistently satisfied with our service. We strive to provide a positive experience for all our customers. Regards, Clearbags
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