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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Great coverage in Ireland and in the EU. Online chat quick to respond in 2026 and all items sorted. Paid high charges for 2 quick calls in Morocco. Website is basic but the chat is efficient and re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Needed Support to get my PUK code ‘ used online chat & a Radjesh had it sorted in a minute ‘ very happy with clear mobile and can’t fault them

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don't waste your time, if there is anything issue you cant contact them for support. They switched off my old network before issuing and activating my new sim

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Virtually zero 5g coverage, poor coverage (map is fictional) outside urban areas. Very hard to get in touch or manage as little such simple password change. No direct line or chat. Stucked with ca... Toon meer

2,6

Slecht

TrustScore 2.5 uit 5

229 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 24% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Support service

I had a problem with a bill and I texted to the support service through the live chat. Rajesh was super helpful and solved my issue in a few minutes.

16 april 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Elena

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to Rajesh.

Thanks

The Clear Mobile team

Beoordeeld met 5 van de 5 sterren

Needed Support to get my PUK code ‘…

Needed Support to get my PUK code ‘ used online chat & a Radjesh had it sorted in a minute ‘ very happy with clear mobile and can’t fault them

13 april 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Mark

Thanks so much for your feedback! We're really glad to hear you had a positive experience with Clear Mobile. We’re always working to provide the best possible service, so it means a lot when customers take the time to share a review. We will ensure to pass on your compliment to Rajesh.

Thanks

The Clear Mobile team

Beoordeeld met 4 van de 5 sterren

Great coverage in Ireland and in the…

Great coverage in Ireland and in the EU. Online chat quick to respond in 2026 and all items sorted.
Paid high charges for 2 quick calls in Morocco. Website is basic but the chat is efficient and responsive.

10 april 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Theresa

Thanks so much for your feedback! We're really glad to hear you had a positive experience with Clear Mobile. We’re always working to provide the best possible service, so it means a lot when customers take the time to share a review.

Thanks

The Clear Mobile team

Beoordeeld met 5 van de 5 sterren

Quick response issue was resolved with…

Quick response issue was resolved with no problems

6 april 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Dave

We really appreciate your kind words about our response time — it’s great to hear you were looked after quickly! We understand time is valuable, so we’re always striving to be as responsive as possible.
We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile Team

Beoordeeld met 1 van de 5 sterren

Unable to contact support

Don't waste your time, if there is anything issue you cant contact them for support. They switched off my old network before issuing and activating my new sim

31 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Darragh

Thank you for taking the time to share your feedback. We’re very sorry for the difficulty you experienced while trying to get in touch with us and for the delay in receiving a response.
We understand how frustrating this can be, and we appreciate you bringing it to our attention. Your feedback will be shared with the relevant team so we can review what happened and work to improve the experience going forward.

Thank you

The Clear Mobile Team

Beoordeeld met 5 van de 5 sterren

Sorted my porting issue easily and…

Sorted my porting issue easily and efficiently. Thanks Rohit.

30 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Jim

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to Rohit.

Thanks

The Clear Mobile team

Beoordeeld met 5 van de 5 sterren

Just put in SIM card today and needed…

Just put in SIM card today and needed help. The chat person helped me and I got sorted. I hope using this service is as simple and easy as the set up.

27 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Una

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Beoordeeld met 5 van de 5 sterren

Rohit was very helpful

Rohit was very, very helpful. Thank you so much.

26 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Paddy

Thanks for your lovely feedback! We’re so pleased to hear Rohit was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to him.

Thanks

The Clear Mobile team

Beoordeeld met 1 van de 5 sterren

Absolute garbage

Absolute garbage. Signed up 2 weeks ago, no SIM card money taken. Customer service not available any time of day, avoid like the plague!!

13 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Jonathan

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Beoordeeld met 5 van de 5 sterren

Efficient and easy to deal with.

My number had not transferred over to clear from previous provider. Contacted live chat and met a very nice operator who could sort it out for me straight away. Took about 20 mins altogether. Very efficient, helpful and I was very happy with the service.

11 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hey there

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Beoordeeld met 1 van de 5 sterren

Horrendous customer service

Horrendous customer service, been trying to cancel my contract for over a month and being told all agents busy and to try later. I've got through just now and still waiting to actually speak to someone on live chat over a half hour later. I work as a manager in a live chat environment and this would not be acceptable with us whatsoever. Get more agents employed or seriously review the service you have in place, because it's shockingly bad at present!! Update: the chat has just timed out on me at 115 minutes in, without anyone responding to me... Refresh to try again and same old message I've been getting since February... "all our customer representatives are busy right now, please try later" To say I'm annoyed is an understatement!!

8 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Marie

Thank you for taking the time to share your feedback. We’re very sorry for the difficulty you experienced while trying to get in touch with us and for the delay in receiving a response.
We understand how frustrating this can be, and we appreciate you bringing it to our attention.

Your feedback will be shared with the relevant team so we can review what happened and work to improve the experience going forward.

Thanks

The Clear Mobile Team

Beoordeeld met 1 van de 5 sterren

Scam Avoid

Clear Mobile are a Scam Avoid .They will not port over my number and will not allow 3 to give me my number ,,,Their service ,is poor ,hard to contact them,they ignored my email and their coverage is awful.

3 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Isabell

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Beoordeeld met 1 van de 5 sterren

Terrible roaming

Terrible roaming . Can’t get a signal and then sometimes it says 5G and still can’t connect - have lots of screen pics to evidence this . It was the same when I went to Malaga , France and now Germany with work - if I didn’t have also a work phone would be completely lost. No way staying with them

3 maart 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi there

Thank you for sharing your feedback. We’re sorry to hear about the roaming coverage issues you experienced while using your service. We understand how important it is to stay connected when travelling and we appreciate you taking the time to let us know.

At Clear Mobile, we take all customer feedback seriously, as it helps us continuously improve our products, services, and network coverage.

We will ensure your feedback is shared with the relevant team for review.

Thanks

The Clear Mobile Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Very Gary resolution of my issue.

25 februari 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi Tara

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you.
At Clear Mobile, delivering great service is something we truly value and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Beoordeeld met 5 van de 5 sterren

Great service and good roaming experience

Switched from eir a few months ago. Very happy with the service. True 5g unlike eir where their 5g is often just 4g marked as 5g. Speeds substationally higher (300Mbs v 100Mbs with eir). Have started switching over the family too. Roaming has worked well so far. A bonus with clear that Switzerland is included as part of free allowance. Not so with eir or most of the other operators.

1 februari 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi David

Great to hear you're happy with the service! We really appreciate you taking the time to share your experience — it means a lot to us. We're always working to deliver a reliable, seamless service to our customers across Ireland.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile Team

Beoordeeld met 5 van de 5 sterren

Rohit was very helpful in online chat…

Rohit was very helpful in online chat thanks again

24 februari 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi James

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to Rohit.

Thanks

The Clear Mobile team

Beoordeeld met 1 van de 5 sterren

One of the worst companies going

One of the worst companies going. Avoid. Use 48 mobile or something else. They'll make up billing excuses, never pay out referral bonuses and attempt to charge you an extra fee €10 if they're billing system fails to charge your card correctly. Shady.

23 februari 2026
Review zonder uitnodiging
Logo Clearmobile

Antwoord van Clearmobile

Hi there

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

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