Clientjoy | CRM for Agencies & Freelancers Reviews 

One of the worst services !!! Agency owners never ever trust their serivce, the software will go down unnoticed for few days and they will never respond even if we raise a ticket, been raising tickets for the past few days and has received zero respoinse, Requesting people to not to subscribe to them anymore.I am attaching the screen shots of unresponded emails sent to them as evidence.Any one who wish to opt this services kindly opt out at this moment, you will be have mental peace

Since the buyout, it's become a nightmare. Clientjoy is not abandonware. No support AT ALL. Posts and comments gets deleted on Fb groups, and all of the access to support on the website is not working. It's been a year I'm trying to cancel the add-on subscription and no boddy is answering AT ALL.
What a shame ! YOU GUYS ARE SCAMMERS

Run far far away from this company! I haven’t been able to access my purchase for months now I’ve tried to login with no success. I’ve reached out to Support several times and they’ve assured me they have fixed the problem and I’m still unable to access anything and now they’ve just started ignoring me because they don’t know what to do. I’ve sent several emails letting them know. I’m struggling to login. I’m getting error messages. Nothing is working. Clearly something is broken in the back end or in the code, and they just keep sending me the same canned responses of "have I tried logging in" 🥲

I've used ClientJoy for years with little issues. I sell beats online and use the platform to get agreements signed. My last signature was completed on 1/29/26.

I haven't been able to send invoices or agreements since then. I've had a ticket opened then suddenly closed with NO communication.

A second attempt to contacting support is in limbo as I'm awaiting a reply as they've said they'll be looking into the issue.

It seems since the sale with Synup this platform isn't what it used to be. I'm highly disappointed with the service received over the last few months, or lack of.

Edit: My issue was fixed 4-21-26, which ended up being my SMTP settings needed to be updated. The weird thing is I never had problems with it or changed it before.

Account cut off unexpectedly. No support available. Tried since October to get assistance on why emails did not sync. Contacted support several times without response. Not worth your time to work with a company who cuts off their customers completely.

Clientjoy was an excellent tool in its earlier days. However, since being acquired by Synup, the quality has significantly declined. The CRM experiences frequent downtime, support is virtually non-existent, and overall reliability has taken a major hit. Unfortunately, it's no longer a tool I can recommend. You're better off exploring other CRM options.

ClientJoy isn’t perfect — but it gets it. The CRM system is robust, with all the core bones in place: deals, pipelines, calendars, client portals. But let’s be real — it’s still a bit raw. Missing basic stuff like redirecting users post-booking or sending flexible emails without bumping into odd limits can feel like tripping over untied shoelaces.

That said, here’s where it shines: the team actually listens. I’ve raised tickets, flagged quirks, and slowly watched them ship fixes. Not a flood — but a steady drip of progress.

Is it the GOAT CRM? Not yet. But it’s on the path — and if you’re into building with a tool that’s actively evolving, ClientJoy is worth betting on.

Tool is okay at best, dated and clunky interface. Client portals are a mess.

No support available. Have to pester to get a response and then it's a null promise. Waste of time. Bigger waste of money.

Bought lifetime via reseller RankMe1.com

Such a fire website, it genuinely makes it easier to communicate and draft invoices with clients.

I've been using ClientJoy for a while now, and I can't recommend it enough. It's incredibly affordable, especially considering the range of features it offers. Everything you need to manage your clients is in one place—whether it's tracking leads, managing invoices, or automating tasks. ClientJoy makes it easy to stay organized and efficient, which has been a game-changer for my business. If you're looking for a comprehensive CRM solution without breaking the bank, ClientJoy is definitely worth considering.

I got in touch with Clientjoy for a demo. Their times were not matching with my times so I asked them to allow me to sign up directly, which they accepted and gave me a signup link. They also asked me the times I am available and they can arrange the meeting. I said no, as I prefer async onboardings. Well, I tried to sign up and it didn't work. The OTP to email was not working. I asked support they were not much helpful. And they have not responded to me. I tried signing up on 3rd August, and today is 20th August. In 17 days, they are not able to solve a simple problem with sign up and they are not responding too! Pretty bad experience! If this is their level of support for presale, then the aftersale would be much worse (generally presale is better).

ClientJoy is the perfect platform for entrepreneurs and freelancers. I jumped on board with their lifetime plan and I don't regret it at all. It's amazing how powerful this platform is for managing and handling clients.

It's a very versatile platform that covers a lot of needs. You can add custom fields to pretty much anything and add branding with a custom domain.

User friendly. simple to use and they have a good support team.

I absolutely love clientjoy. Its super easy to use and well integrated. You have so many options to choose from. Whether youre just getting started or youve been in the game a while, clientjoy has everything you need to be successful. Theres contracts and proposals, invoices, and crms. They give you 14 days to try everything out for free. No card needed. I am so happy that i found clientjoy. Its seriously the best one stop shop tool.

I am thrilled to write this glowing 5-star review for Clientjoy CRM system! From the moment I implemented this software into my business operations, it has revolutionized the way we handle our clients and projects. Clientjoy is nothing short of a game-changer, and I cannot recommend it highly enough.

First and foremost, the user interface is brilliantly designed, making it incredibly intuitive to navigate even for someone like me, who isn't particularly tech-savvy. The dashboard is clean, organized, and aesthetically pleasing, providing a user-friendly experience that significantly enhances productivity.

In conclusion, Clientjoy CRM system is a must-have for any business looking to streamline its operations, enhance client relationships, and boost overall efficiency. Its user-friendly interface, customization options, powerful features, and exceptional customer support make it the best CRM solution in the market. I am genuinely grateful for the positive impact it has had on my business, and I wholeheartedly recommend Clientjoy to anyone seeking a top-notch CRM system. Five stars are simply not enough to express my satisfaction! ⭐⭐⭐⭐⭐

Customer Service on Fleek: Their team is like your BFF who always texts back—prompt, helpful, and always there when you need them.

User-Friendly Layout: Navigating the platform is as easy as scrolling through your Insta feed. No tech degree required!

Brilliant Client Portal: Your clients will feel like VIPs with a portal that's intuitive and ability to add your needed features.