This is a great quality service, that is truly affordable and easy to use. A lot of other commercial music services add all kinds of extra services you dont need to beef up pricing while cloud cover d... Toon meer
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Lees wat reviewers zeggen
Honestly, a great option that's MUCH less expensive than Spotify's business option and still gets the job done plenty well, both with pre-made stations and Pandora stations that I make--especially if... Toon meer
After considering Stingray Music, and their flawed sales process of playing telephone tag, we came across Cloud Cover. I was hesitant to use Cloud Cover as Pandora is not an established brand in Canad... Toon meer
Solid service and very good music selection by orginal artist and bands. Easy interface and ability to craft your own music selection channels. We are located in a busy Mall and switching from Blueto... Toon meer
Bedrijfsgegevens
Over Pandora CloudCover
Geschreven door het bedrijf
Music That Matches Your Business Goals
Music Plan
Licensed, clean, ad free music for your business
Manage Plan
Monitor and control of all your business locations
Messaging Plan
Drive branding and sales with your overhead announcements
From 1 to 10,000 locations at an affordable price
Contactgegevens
953 N. Sycamore Ave, Floor 8, 90038, Los Angeles, Verenigde Staten
- (844) 422-6249
- sales@cloudcovermusic.com
- cloudcovermusic.com
4,6
Uitstekend
550 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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There is no phone call help service
There is no phone call help service. I have cloud box from last week but was not able to play a single song.I called 3 times left a message but no prompt response.
16 maart 2024
Antwoord van Pandora CloudCover
We appreciate your feedback and are sorry to hear that you are having technical issues and are unhappy with our support thus far. Our team will be reaching out to you shortly to check-in. As an alternative method, we do offer chat support via help.cloudcovermusic.com.
Quick response from Customer Service
Quick response from Customer Service. Staff very helpful when setting up new account.
15 maart 2024
Excellent customer service and product
Excellent customer service and fantastic product. I love pandora for the business and the mix options are great.
12 maart 2024
Quick and Easy
Extremely easy setup and great selection of music choices. Amazing support and all questions answered immediately.
8 maart 2024
Did not like cloud cover
Did not like cloud cover. Always shutting off on my iPad even though app. I will be canceling this service ASAP and returning the cloudbox device.
1 maart 2024
Antwoord van Pandora CloudCover
We appreciate your feedback and are sorry to hear that you're having technical issues with the service. Our team will be reaching out to provide assistance to help get you back up and streaming consistently!
The quality of the content is weak
The quality of the content is weak and educators complain their song choices are missing.
13 februari 2024
Antwoord van Pandora CloudCover
We appreciate your feedback and are sorry to hear that you're having issues with the music. We'd be happy to provide recommendations and our Music Team will be reaching out shortly!
Easy Setup, Great Customer Service
I had a very good experience with Sam setting up and getting going. I am not good with technology at all so the helpfulness is appreciated immensely.
13 februari 2024
Solid tech, great value!
Solid tech, and low friction process to get up and running. Also you website tools to manage the devices and make mix channels are great compared to the abilities we had with Mood.
29 januari 2024
What we like and don't like
Great interface that is easy to use. It is nice to set and forget. We don't love some of the music played on stations we thought we would enjoy. We also wish that all of the plans had the ability to limit certain music selections.
1 februari 2024
Antwoord van Pandora CloudCover
We appreciate your feedback. Our Music Team will reach out to you to assist with the music selection.
I used to have another company doing my…
I used to have another company doing my music for my restaurant... as a matter of fact, they had been doing my music for over ten years. They offered very little for quite a lot of money. I found CloudCover and made the switch! It is a great value, and there are so many selections its amazing. The service has been spot on too!
30 januari 2024
Great music service!
It is great to have licensed music that you can customize anyway you like. The system is easy to use! If you have questions, someone is always available to help. I like being able to set up a mix of music stations so there is variety all day long.
3 januari 2024
Site is user friendly with good variety…
Site is user friendly with good variety of options.
22 december 2023
Suraj was responsive
Suraj was responsive, knowledgeable and in the end solved our issues. Thank you Suraj and Cloud Cover.
22 december 2023
The channels are so difficult to search…
The channels are so difficult to search through for music for my business. Pandora and some of the other apps are so much easier and have so much more to offer.
28 december 2023
Antwoord van Pandora CloudCover
We appreciate your feedback and are sorry to hear that you've had some issues with the music. We've enabled Pandora Radio on your account, which you'll be able to see on the new app. Please don't hesitate to contact us at support@cloudcovermusic.com if you have any additional comments or questions.
The full experience!
This system has everything I was looking for and at way less expensive than its competitors. Customer service was great. Ordered and installed the Cloudbox and everything worked as advertised. Thank you!
27 december 2023
Works exactly like it says
Works exactly like it says, which is a relief. We purchased the box, hooked it up to a speaker, and it does it's thing without anyone else having to touch it ever again.
20 december 2023
Easy to setup in multiple locations
5 december 2023
Lots of help available when needed
Lots of help available when needed. Music choices are great and fit the business areas perfectly.
17 november 2023
Easy to use and understand.
16 november 2023
Sometimes I have to restart the app as…
Sometimes I have to restart the app as it will start playing a different genre. Also there are not as many varied stations as I would like.
10 november 2023
Antwoord van Pandora CloudCover
We appreciate your feedback and are sorry to hear that you've had some technical issues, plus issues with music repetition. Our Music Team will be reaching out with recommendations shortly to help remedy this.
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