I made a rear window claim on my Hilux after only having the policy less than a week (I had glass cover thankfully). I got straight through on the phone and the lady was great. She explained the proce... Toon meer
Bedrijf heeft geantwoord

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I made a rear window claim on my Hilux after only having the policy less than a week (I had glass cover thankfully). I got straight through on the phone and the lady was great. She explained the proce... Toon meer
Bedrijf heeft geantwoord
1st tie insurer with them , price was very good, terms and condition were good ,no claims as yet and not planning on any (touch wood.) Regular emails sent with trip ,ideas ,events , products etc.... Toon meer
Firstly, needed to update payment details. Couldn't do it via the site, kept getting error message. Called the contact centre to update payment details. Wait time of approx 6 minutes to speak to som... Toon meer
Bedrijf heeft geantwoord
Shannon was fabulous- he just loves helping customers and is in the right role - He would be a great coach for new starters - he explained everything and ensured we understood everything ie claim proc... Toon meer
Bedrijf heeft geantwoord
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1st tie insurer with them , price was very good, terms and condition were good ,no claims as yet and not planning on any (touch wood.)
Regular emails sent with trip ,ideas ,events , products etc.
Seems like a very good Insurance company that I will be with for a long time.
Did quote online, had a question so rang, was very easy to do. Great assistance. Great policy
Guided me with the correct information to process my claim. Picked up things I forgot and was missing on my policy. Corrected them.
very good service with allthe information provided plus some extras which i had missed taken care of
Very knowledgeable and helpful. A great customer service 👏
The team were great and so helpful. The price was so much better than other companies, and the insurance covered everything we needed.
Shannon was fabulous- he just loves helping customers and is in the right role - He would be a great coach for new starters - he explained everything and ensured we understood everything ie claim process, premiums may increase etc. He also adjusted our policy which had the incorrect year of manufacturer on our policy and used his initiative to have the difference in premium written off - a nice bonus for us.. We have our Caravan insurance with KT Insurance and will look to move this across to Club 4 x 4

Antwoord van Club 4X4 Insurance

Antwoord van Club 4X4 Insurance
Just needed to update details and very easily done

Antwoord van Club 4X4 Insurance
The staff I spoke with were very helpful and polite and had good knowledge of my situation.

Antwoord van Club 4X4 Insurance
I made a rear window claim on my Hilux after only having the policy less than a week (I had glass cover thankfully). I got straight through on the phone and the lady was great. She explained the process well and let me chose how I wanted the repair handled and I was happy for her to organise it on my behalf. It was dealt with super quick and in less than 24 hrs my repair was professionally completed. I've rarely experienced such exceptional service and I'm really happy I made the insurer switch this year.

Antwoord van Club 4X4 Insurance
Great Customer service and helpful advice. Happy to cover aftermarket accessories that enhance and make our 4WD’s safer and more competent.

Antwoord van Club 4X4 Insurance
Great service, very chatty and sense of humour. Kept us engaged, answered all our queries

Antwoord van Club 4X4 Insurance
Jared was able to help me with my modifications addition to policy quickly and had the knowledge to answer my questions. I was not looking forward to making this phone call and he made it a very happy experience.

Antwoord van Club 4X4 Insurance
Shannon was the customer service representative I spoke with and he was brilliant. Very professional and informative. It was an absolute pleasure talking to him.

Antwoord van Club 4X4 Insurance
Quick service and I got what I needed. Love the flexibility of being able to add extras during times that I might need them

Antwoord van Club 4X4 Insurance
What made me go with Club 4x4 was the T.V ads and checking reviews. The quote online was easy and then I called and spoke to a consultant on the Sunshine Coast and he was great. We went through the quote it was thorough and he was knowledgeable and easy to chat with. Most of all for what is covered and where you can travel off road the premium was very competitive. Service, the staff and customer service was top class.

Antwoord van Club 4X4 Insurance
Staff were very friendly and knowledgeable. My call was answered in just a couple of minutes which was a nice surprise.

Antwoord van Club 4X4 Insurance
Great staff member, friendly, understanding and willing to help out. Service was excellent.

Antwoord van Club 4X4 Insurance
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