Used to love Coast and thought it was a good “go to” for event dresses. I ordered 2 dresses, kept one, sent back the other. Took me a week to actually get the refund process organised while going thr... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I would give 0 stars if possible. The return portal is glitchy and will not recognise my order number to return my item. Nobody will respond to me, I’ve had two very vague replies 24hrs apart asking i... Toon meer
Bedrijf heeft geantwoord
Order 5 dresses. 2 were delivered in a karen millen bag, the others were coast brand items and they've never arrived. No tracking, no delivery email but the account says they were delivered. There's n... Toon meer
Bedrijf heeft geantwoord
Purchased a dress, paid for delivery. Returned dress on the 13/11/25 paid to return it. Still waiting for my refund. Terrible customer service, would never shop here again. Received a message saying... Toon meer
Bedrijf heeft geantwoord
1,3
Zeer slecht
116 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bernardete was extremely helpful and…
Bernardete was extremely helpful and efficient as she resolved my issue within seconds. Thank you so much for your help.
2 december 2021
Review zonder uitnodiging
Great service, helpful staff, will use again
I asked for help with a stock item Naomi & Tyler were really helpful and I received my advice quickly. I will definitely use this service again, thank you.
25 november 2021
Review zonder uitnodiging
Antwoord van Coast.com
Hi Mcdanna,
Thanks so much for your positive feedback, that’s great to hear. Have an amazing day and come back again soon!
Thanks,
Adam
Amazing service today from julie
Amazing service today from julie! Contacted via WhatsApp..my issue was resolved within 2 hours and such a friendly service
Thank you for making it easy and stress free
21 oktober 2021
Review zonder uitnodiging
Antwoord van Coast.com
Hey, thank you so much for taking the time to leave a review. I will be sure
to pass on your lovely feedback as I am sure the team would be thrilled
to know they were able to help you. We hope to see you shopping with us again
soon. Take care. - Nicole
Too late answers
Too late answers. Not that helpful support service. Also receiving the refund too late.
4 oktober 2021
Review zonder uitnodiging
Antwoord van Coast.com
Hello,
Thank you for taking the time to leave your review.
I can confirm that we value the feedback from all of our customers and I would be more than happy to assist you further on the matter.
I'm sorry to hear about the experience you have received when shopping with our brand on this occasion. I would love to look into this further for you so I have sent a private request, via Trustpilot, to find out more details, if you could please respond to this request with the information relating to your order, I will be sure to look into this for you.
I look forward to hearing from you.
Take care,
Daniel
I was having some trouble in tracking…
I was having some trouble in tracking my order and contacted you through wp. I appreciate very much Danielle's quick response and kidness! Thanks a lot!!
28 juli 2021
Review zonder uitnodiging
Antwoord van Coast.com
Hi Rosalia,
That’s great to hear Danielle has helped you with your order! We’re so happy you’re happy. Hope to see you shopping with us again soon.
Thanks,
Abbie
I was sent incorrect size shoes…
I was sent incorrect size shoes messaged on WhatsApp and was given info to send them back and once verified they re ordered the correct size. Very efficient service
25 juli 2021
Review zonder uitnodiging
Antwoord van Coast.com
Hello Tracy!
Thank you for taking the time to leave us a review! I am sorry to hear you were sent the incorrect size shoes but I am really happy to hear that we were able to send you the correct size once they were returned! I hope you love them!
Take care,
Amelia
Antwoord van Coast.com
Hi Janisha
Thank you for taking the time to leave us this review, it does mean a lot to us. I am happy to hear that Aamina was able to resolve your query quickly via our whatsapp service, I will be sure to pass your feedback over to her too.
Have a great day - Fiona
Good website
Good website, Coast customer service is fast, friendly and very professional. Customer employee Millie was fast and friendly. Thank you :)
6 juli 2021
Review zonder uitnodiging
Antwoord van Coast.com
Hi Laman,
Thanks so much for your positive feedback, that’s great to hear. Have an amazing day and come back again soon.
Thanks,
Abbie
نتائج الترجمة
نتائج الترجمة
Great site and easy shopping, this is the second time that I deal with it, I bought a piece and wanted to clear the order, and the customer employee Christy was helpful with me and I was replied that the amount will be refunded, thank you for your wonderful service I will be your customer always and forever..
Ameera Alali
4 juli 2021
Review zonder uitnodiging
Antwoord van Coast.com
Hi Ameera,
That's great to hear Christy has helped you. Positive feedback is always great to hear, we hope you have a lovely day and to see you shopping with us soon.
Thanks,
Abbie
Excellent website and easy to use :)
Excellent website and easy to use :)
Delivery quick and big bonus that returns are free:))) this is so welcomed when some companies charge way too much to return so thank you and will definitely use again⭐️
26 maart 2021
Review zonder uitnodiging
Great customer service!
Coast customer service is fast, friendly and very professional.
Unbreen was great and really helpful. Thank you!!
12 juni 2020
Review zonder uitnodiging
Unbreem was very inefficient
Unbreem was very inefficient, and dealt with my order in a professional way, thank you
5 mei 2020
Review zonder uitnodiging
I had an excellent experience with…
I had an excellent experience with Coast customer service, I received a prompt response from Unbreen who went above and beyond to ensure my issue was resolved.
Thanks again, Unbreen!
15 april 2020
Review zonder uitnodiging
Great customer service
I have received a great service from Nicole who managed to amend my order promptly and accordingly to my request. Great stuff.
9 april 2020
Review zonder uitnodiging
Great help from customer service
2 maart 2020
Review zonder uitnodiging
fast and friendly service
fast and friendly service, had an issue, sorted straight away
(layla), no problems
26 februari 2020
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.