I liked this company to start with, but a month ago all of my prescriptions disappeared on the app and they didn’t respond to messages through there. I deleted the app and reinstalled but it stayed th... Toon meer
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Lees wat reviewers zeggen
Changed to this pharmacy after appalling "service" elsewhere. My first monthly prescription delivered in 3 days of issue by my doctor, unheard of before. Friendly delivery driver found his way to my... Toon meer
Bedrijf heeft geantwoord
I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... Toon meer
I am always astounded by how fast I get my medication! At my previous pharmacy I'd got used to waiting for over 2 weeks for prescriptions to be made up. then queuing for ages, then waiting whilst they... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contactgegevens
Westham Business Park, BN24 5NP, Pevensey, Verenigd Koninkrijk
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
Houd rekening met het volgende
4,5
Uitstekend
485 reviews
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Cannot add my regular medications so…
Cannot add my regular medications so try to order through messages but this does not always work.
25 april 2025
Antwoord van Coda Pharmacy
Hi Kevin, Thank you for you review and really sorry to hear this. However as we are partnered with the NHS, the list of medication is provided directly from your GP, we do not have the function to add medication because of safety control to ensure patients can only ordered what the GP has prescribed. The pharmacy team did see your email and send the request manually to your GP, however they did not approve. I hope this answered your feedback. Many thanks. Colin
Fast efficient service!
Fast efficient service!! Well done.
Delivered with care.
24 april 2025
Review zonder uitnodiging
Antwoord van Coda Pharmacy
Thank you for the review. Many thanks. Colin
Fantastic service
Fantastic service. Quick and reliable unlike Boots the Chemist who charged my mum for their service! you don't have to wait in all day for your delivery! Coda just pop it through the letter box and even send you a reminder when to order. Perfect!
16 april 2025
Antwoord van Coda Pharmacy
Thank you for the lovely review. Many thanks. Colin
So much easier to have meds come through post.
Recently started using Coda Phamacy as I was finding it difficult to get to the pharmacy attached to my doctors surgery.
They sorted everything with the doctors and now my meds are sent to my home. So much easier, am very happy.
15 april 2025
Antwoord van Coda Pharmacy
Thank you for the lovely review. Welcome to the Coda community. Many thanks. Colin
Exceptional in every way!
I am always astounded by how fast I get my medication! At my previous pharmacy I'd got used to waiting for over 2 weeks for prescriptions to be made up. then queuing for ages, then waiting whilst they double check (I have a lot of medication so it's an arduous process). Coda are fantastic, no hassle, no queue, no stress... I wish I'd made the change years ago! Exceptional service. Thank you!
2 april 2025
Antwoord van Coda Pharmacy
Thank you for leaving a lovely review, we really appreciate the feedback and glad your happy with the service. Thanks. Colin
My prescription was easy to request
My prescription was easy to request, and no problems with the delivery. Very pleased.
8 april 2025
Antwoord van Coda Pharmacy
Thank you for the review. Kind regards. Colin
It was super easy to order my medication and it arrived really quickly.n
It was super easy to order my medication
8 april 2025
Antwoord van Coda Pharmacy
Thank you glad it was easy to order. Many thanks. Colin
Like a dream
My medication was delivered by Coda, and it went like a dream, so much easier than me having to organise and collect from my local pharmacy. I've been thinking about the switch for a few years and decided to ring Coda delivery and talked to Chris. I got through straight away!, Chris answered my concerns and reassured me, so I went ahead. Luckily I'd already set up my NHS login so it was pretty straight forward!. It's the first time and I feel I should have done it along time ago. The App is really easy and straight forward, and somebody like my mum who is in her 80's would feel comfortable using!. I particularly like the fact that you get Royal mail tracking updates, so you know the day and timeline your medication will arrive.
Great service 10/10
7 april 2025
Antwoord van Coda Pharmacy
Thank you so much for leaving the lovely review. Chris one of our Coda Pharmacist is always on hand to help, we are glad he answered all your concerns. Many Thanks. Colin
Quick efficient Service
8 april 2025
Antwoord van Coda Pharmacy
Thank you for the review. Many thanks. Chris
Switched to Coda from Pharmacy2U
Switched to Coda from Pharmacy2U. Very happy with the switch. Quick and efficient turnaround of medication.
26 maart 2025
Antwoord van Coda Pharmacy
We are really happy to have you part of the Coda Community. Kind regards. Colin
Ordered on 27th March and It was not…
Ordered on 27th March and It was not delivered. I phoned and was told it would be delivered this week?
25 maart 2025
Antwoord van Coda Pharmacy
Hi Sorry to hear this, we have looked into this and can confirm this was delivered earlier this week. We do advised any patients to order a week before just incase there is a delay with the GP surgery, i can see you had ordered your prescription on the 27th, however the GP surgery only sent your prescription on the Monday this is because the GP surgeries do not usually process prescriptions on the weekend. We apologies if this made you worried and wasn't made clear from our side. We will also speak to your GP surgery to ensure any future prescriptions can be processed more quickly in the future. Kind regards. Colin
Service is good…
Service is good but do wish they wouldn't ask for rating so often, received one repeat so far and this is second time I've been asked for review.
18 maart 2025
Antwoord van Coda Pharmacy
Thank you for the kind review, Sorry to hear the Trustpilot review is automatically sending you review requests. This is generated after every order to ensure we are getting valuable feedback from our customers such as yourself to ensure we continue to improve. We will look into seeing if this can be removed for you. Kind regards. Colin
Antwoord van Coda Pharmacy
Hi Stuart, sorry to hear about this, i can see we have sent replies to your messages, i do know some of our emails have been going into customers Junk/spam, if you could check and let us know on support@codapharmacy.co.uk and we can look into this further. Kind regards. Colin
Fast delivery and tracking is great 👍
25 maart 2025
Antwoord van Coda Pharmacy
Thank you for the kind review. Kind regards. Colin
Quick service on first delivery
I had to switch online pharmacies, because my previous provider stopped operating in my area. I’ve only had one prescription delivery from Coda so far, but they were great. They kept me informed and shipped the medication very quickly. So far so good- thank you.
17 maart 2025
Antwoord van Coda Pharmacy
Thank you for leaving a review are happy to have you part of the Coda Community and to ensure a smooth transition for you from your previous pharmacy. Kind regards. Colin
Antwoord van Coda Pharmacy
Thank you for the review, really happy your queries were sorted. Kind regards. Colin
Antwoord van Coda Pharmacy
Thank you glad you received everything on time. Kind regards. Colin
Very quick and easy service from start…
Very quick and easy service from start to finish
10 maart 2025
Antwoord van Coda Pharmacy
Thank you really happy to hear this. Kind regards. Colin
Antwoord van Coda Pharmacy
Thank you for the review. Kind regards. Colin
Great service
Great service, very quick and accurate much better than my old pharmacy wish I had changed ages ago.
27 februari 2025
Antwoord van Coda Pharmacy
Thank you for the lovely review, we are really pleased you are happy with the service. Glad to have you part of the Coda Community. Kind regards. Colin
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