CoFoundersLab Reviews 

It's a scam

While I did not request it, they had charged me
And I requested a refund, they accepted, but they did not do it, and they did not respond to my emails
Don't join even for a free trial

Avoid at all costs! No way to cancel and they will charge your card without consent. Only way to cancel is to cancel your bank card.

I am writing this review to strongly warn others about my poor experience with this corrupt company, which raises serious legal and ethical concerns. The poor customer service never responds is one example of there zero service policy. Where they spit on the customer.

Despite presenting themselves as a legitimate platform for connecting founders and investors, my experience was marred by misleading claims, lack of transparency, and practices that border on deceptive conduct. I was subjected to high-pressure tactics, vague service terms, and unfulfilled promises that could be interpreted as commercial misrepresentation.

Moreover, after raising legitimate questions about service delivery and requesting clarity, the response from the company was either evasive or completely absent. This indicates either gross negligence or deliberate avoidance of accountability — both of which are unacceptable, particularly for a platform that purports to operate in the investment and startup space.

If a regulator were to examine this, there would be multiple red flags regarding consumer protection, breach of fair trading principles, and possibly even data misuse. This kind of behavior erodes trust in the startup ecosystem and should not be tolerated.

Terrible. They charge your card without your consent. Impossible to unsubscribe online. No response after multiple messages. DO NOT SUBSCRIBE.

ABUSE!!

They will keep charging the credit card until you have to call your bank and cancel the card.

I joined CoFoundersLab for the 30-day “free” trial. I discovered there is no “Delete account” or “Cancel subscription” option anywhere—even though their FAQ claims one exists. Instead you have to email them, which they won't answer. I emailed support four times over six weeks and never got a single reply.

Signed up thinking I was on a free trial, then got charged $29. I submitted their cancellation form straight away and got an automated email saying it would be sorted in 1–2 weeks.

A month later, they charged me again. No reply, no way to cancel from the site, and no way to stop the charges. It feels like they intentionally make it hard.

I’ve had to go through my bank for a refund. Really disappointing experience.

I had such high hopes for this site.

What I got was a bunch of Mamma's boy blokes asking me to pay them without any interest in collaboration. Bots and sales pitches. What a disappointment.

One guy said “I’d have to pay his living expenses”. I said, absolutely not

Poor service with little value in connections available. Despite closing the account they continued to charge me and did not respond to a refund request.

I contacted CoFoundersLab support in April 2025, via both info@ and contact@ and the sites contact form, demanding cancellation of my Premium subscription. I received no reply, and despite this, the company proceeded to bill me twice more. I expect an immediate cancellation and a full refund of these charges. If unresolved within 7 days, I will escalate via bank dispute and consumer protection channels.

Scam company, you can't cancel your membership

Scam! Avoid this website.

Absolute garbage site. Complete scam, fortunately I never paid for a subscription, but my data is being used to try to suck others in, despite multiple cancel requests. I will be exploring any and every option available to me to launch legal action against this site. For anyone that wants to explore legal options, reach out on LinkedIn

This is a SCAM. A FRAUD website run by FRAUDSTERS, beware. Never give your credit card data to them. There is no way to cancel subscription. I was lucky i caught the scam and didn't lose money and froze my card.

I would give it a zero if I could. It's an absolute scam. To echo others, all the connection requests are from fake accounts, and it's impossible to delete your account.

Like many others, I was unable to cancel my subscription after the free trial period. Without realizing it, I was charged monthly despite not using the service. There is no easy way to cancel. It is misleading and unfair. I would strongly caution others before signing up.

Subscribed just to find out that the website is full of bugs, 100% of profiles are empty, and only connection requests I receive are from bots. Requested to cancel (there is no automatic cancellation), was contacted by their CEO, who offered a lifetime free subscription in exchange for the bugs report, which I sent over. I haven't checked my statement in a while, but when I did, I found out they are still charging me. Going to dispute/chargeback whatever possible.

They will not allow you cancel your free "trial period". There are many bots on the site from what I can see. Total scam. Avoid like the plague!

They don’t allow you to cancel your subscription after the ‘free trial’. Instead, they block you from being able to log back in. And they don’t reply to your emails. Then they take payment off your card. I had to call my bank to block them.

This website is a total scam. It doesn’t work properly, constantly crashes, and the login stopped working after the second day. Stay away and do not enter your credit card details as there are no way to contact the site to cancel before your "free" trial expires. Had to put a stop payment on my credit card!

Agree with all the other negative reviews, especially the inability to cancel. Only realised the scam after 6 months of payments have gone out.
Better late than never as it is over £125 down the drain. As a non US customer, not aware of any cost-effective means of trying to get the money back. Am realistic that I probably need to say bye to the money already paid over (but if I do get a refund I will update this review).